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"Very spacious living room and bedroom. River outside sounded and looked nice. However the air conditioning unit was broken and you could not adjust th ... " More

By a verified traveller on Mon 17 Feb 2020

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Hotel Description

3.5-star resort near Schlitterbahn New Braunfels Waterpark and Resort

Heart of New Braunfels

With a stay at this well-placed resort, you'll be half a mile (1 km) from Schlitterbahn New Braunfels Waterpark and Resort and within 3 miles (5 km) of Gruene Hall. Comal River and Christus Santa Rosa Hospital New Braunfels are also within half a mile (1 km).

4 outdoor pools

This resort doesn't skimp on freebies - guests receive free WiFi and free self parking. A picnic area, a computer station, and laundry facilities are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 220 guestrooms also offer free WiFi and cable TV. Coffee/tea makers, free local calls, and hair dryers are also available.

Hotel Room Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$112* Per night/room 21 Apr. - 22 Apr.

Suite, 1 Bedroom (Two Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Loft, 2 Bedrooms (2 Bathroom)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

The Resort at Schlitterbahn ratings based on 4 Verified Reviews

Review Summary
2.2 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for The Resort at Schlitterbahn

Everyone (2) Couples (1)
3 out of 5
Very spacious living room and bedroom. River outside sounded and looked nice. However the air conditioning unit was broken and you could not adjust the temperature inside the room (we froze all night), and there were several holes in the doors ect. and VERY small bathroom

Posted by on 17 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Schlitterbahn Resort

Thank you for staying with us. We are so happy to hear that you enjoyed the unit. We are sorry to hear that your heater wasn't working in the room and will have our maintenance team look into it right away.

4 out of 5

Posted by on 29 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Christina C

. I would really like to speak with you more about your experience. I can see that while it does appear you enjoyed your stay there does seem to be some room for improvement. Thank you so much for staying with us and we do hope that you will join us again in the future. We are very sorry for any issues you have had and I can assure you we are continuously working towards the betterment of the experience we are providing.

1 out of 5

Terrible place

Pros: Close to the hospital
Cons: Rebuilt the whole thing
First this place was called a resort, is not even close to be a motel! A train pass every hour at 50 ft from the rooms, The water park resort look abandoned, We were one of the only people there, worse then a horror movie. Stay away in offf season times, it may be ok for locals to drink beer and drive you 4x4 but not to relax or travel here. Also in the middle of the night we hear some screams that was fun, in addition of the train noises.

Posted by , from omaha on 26 Nov. 2014

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1 out of 5

Room

The room was not at all what I expected. Way over priced for amount we paid to stay at resort. The room I thought we were getting based on the internet pictures was misleading. 

Posted by , from Texas on 17 Jun. 2013

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About the The Resort at Schlitterbahn

Location 305 West Austin St., New Braunfels, TX 78130

Property Features

The Resort at Schlitterbahn offers its guests 4 outdoor swimming pools. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and gift shops/newsstands are also featured at The Resort at Schlitterbahn. Free self parking is available. This 3.5-star New Braunfels resort is smoke free.

  • 220 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (46.6 km / 29 mi)
  • Parking: Free self parking

Room Amenities

The Resort at Schlitterbahn offers 220 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 9.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • In-room coffee
  • Concierge/valet service
  • Self parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Resort Schlitterbahn
  • Resort Schlitterbahn New Braunfels
  • Schlitterbahn Resort
  • Hotel Schlitterbahn Waterpark
  • Schlitterbahn Resort At New Braunfels Hotel New Braunfels
  • Schlitterbahn New Braunfels
  • Schlitterbahn
  • Schlitterbahn Resort At New Braunfels Hotel
  • Schlitterbahn Waterpark Hotel
  • The At Schlitterbahn Braunfels
  • The Resort at Schlitterbahn Resort
  • The Resort at Schlitterbahn New Braunfels
  • The Resort at Schlitterbahn Resort New Braunfels
url importing https://www.travelocity.ca/New-Braunfels-Hotels-The-Resort-at-Schlitterbahn.h5121475-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.