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The Neighborhood Hotel-New Buffalo

2.0 star property
Hotel near Lake Michigan in New Buffalo

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Photo gallery for The Neighborhood Hotel-New Buffalo

Front of property
Staircase
Laptop workspace, blackout drapes, free WiFi, bed sheets
Full-size fridge, microwave, oven, dishwasher
Property grounds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
18 W Merchant St, New Buffalo, MI, 49117
  • Place, New Buffalo Township Public Library
    ‪5 min walk‬
  • Place, Local
    ‪8 min walk‬
  • Place, New Buffalo Public Beach
    ‪9 min walk‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪37 min drive‬

Room options

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Room

Room

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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Interior

Room

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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Laptop workspace, blackout drapes, free WiFi, bed sheets

Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Laptop workspace, blackout drapes, free WiFi, bed sheets

Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Room

Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Laptop workspace, blackout drapes, free WiFi, bed sheets

Room

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Laptop workspace, blackout drapes, free WiFi, bed sheets

Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room

Room

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

About the area

New Buffalo

Heart of New Buffalo.At this Downtown New Buffalo hotel, you'll be within a 5-minute walk of New Buffalo Public Library and New Buffalo Township Public Library. New Buffalo Marina Park and New Buffalo City Hall are also within half a mile (1 km).

What's nearby

  • Louis J. Sima Great Lakes Marsh - 5 min walk - 0.4 km
  • New Buffalo City Hall - 5 min walk - 0.4 km
  • New Buffalo Township Public Library - 5 min walk - 0.4 km
  • Local - 8 min walk - 0.7 km
  • New Buffalo Public Beach - 9 min walk - 0.8 km

Getting around

  • New Buffalo Station - 3 min walk
  • South Bend Intl. Airport (SBN) - 42 min drive

Restaurants

  • ‪The Buffet at Four Winds Casino - ‬9 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Four Winds Sports Bar - ‬9 min drive
  • ‪Timbers at Four Winds Casino - ‬11 min drive
  • ‪The Stray Dog Bar & Grill - ‬5 min walk

About this property

The Neighborhood Hotel-New Buffalo

Hotel near Lake Michigan in New Buffalo
As a guest of The Neighborhood Hotel-New Buffalo, you'll find barbecue grills, a picnic area, and laundry facilities. WiFi is free in public spaces. The Neighborhood Hotel-New Buffalo also features express check-in, express check-out, and a communal living room. Free self parking is available.

This New Buffalo hotel is smoke free.

  • 9 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
The Neighborhood Hotel-New Buffalo offers 9 air-conditioned accommodations with coffee/tea makers and designer toiletries. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Buffalo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 50-inch Smart televisions come with premium digital channels. Additionally, rooms include shared/communal kitchens and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Shared kitchen access

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

The Neighborhood New Buffalo
The Neighborhood Hotel-New Buffalo Hotel
The Neighborhood Hotel-New Buffalo New Buffalo
The Neighborhood Hotel-New Buffalo Hotel New Buffalo

Frequently asked questions

How close is The Neighborhood Hotel-New Buffalo to the airport?

The Neighborhood Hotel-New Buffalo is 32.4 mi (42-min drive) away from the South Bend Intl. Airport (SBN) airport, the closest popular airport to the property.

Does The Neighborhood Hotel-New Buffalo have an airport shuttle?

Airport shuttle services are not available at The Neighborhood Hotel-New Buffalo.

How close is The Neighborhood Hotel-New Buffalo to the beach?

This hotel is a short 11-minute walk from New Buffalo Public Beach and 3.8 mi (7-min drive) from Townline Beach. Don't forget your sunscreen!

Does The Neighborhood Hotel-New Buffalo offer free breakfast?

The Neighborhood Hotel-New Buffalo does not offer free breakfast.

Is there a casino at The Neighborhood Hotel-New Buffalo?

No, there is no casino at this hotel, but Four Winds Casino New Buffalo (11-min drive) and Blue Chip Casino (13-min drive) are nearby.

What time is check-in at The Neighborhood Hotel-New Buffalo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Neighborhood Hotel-New Buffalo?

This hotel offers free self parking.

Does The Neighborhood Hotel-New Buffalo have a pool?

The Neighborhood Hotel-New Buffalo does not have a pool.

Does The Neighborhood Hotel-New Buffalo have a spa?

There are no spa services available at this hotel.

How close is The Neighborhood Hotel-New Buffalo to downtown New Buffalo?

The Neighborhood Hotel-New Buffalo is 0.1 mi away from New Buffalo.

The Neighborhood Hotel-New Buffalo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 88 out of 99 reviews
Rating 8 - Good. 8 out of 99 reviews
Rating 6 - Okay. 2 out of 99 reviews
Rating 4 - Poor. 0 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebekah

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities
Easy check in, clean room and common areas. Loved our room with a porch. Communication was prompt. The whole house and separate party room were wet well kept. Close to several restaurants, shopping, and beach.
Stayed 2 nights in Nov 2025

10/10 Excellent

mitch

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Billie Jo

Stayed 3 nights in Oct 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this place and loved its small town appeal. The private porch is great. There’s also a nice Italian restaurant right across from the hotel, super convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Merze

Expedia made our booking stress free! Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph, Arlington

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay

Very nice, clean, quiet place to stay - walkable to everything in New Buffalo. No staff on site, but the crew keeping the place looking amazing were super friendly and welcoming :) Communicating via text with the property mgmt was great - very fast and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, and quant. 5 stars! Lots to do walking distance from the hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jamila

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
The location of this hotel is absolutely unbeatable — a true 10/10. It’s within walking distance of shops and restaurants, parking was easy, and the outdoor space and landscaping were well maintained. These factors alone make it tempting to return. That said, the overall experience fell short considering the high cost of the stay. The biggest issue was cleanliness. The carpet in our room had visible stains and was so dirty that our feet turned black just walking on it. The windowsills were very dusty, and every time we opened a window, we had to immediately wash our hands. The shared restroom on the property also appeared unattended during our stay — a dirty diaper sat in there for three days without being removed. Inside the room, the bathroom lacked functionality. There was poor water pressure, no shelves in the shower for toiletries, and very little storage space overall. Lighting was also a problem: the room was extremely dim, making it hard to get ready, and one lightbulb flickered nonstop until we removed it ourselves. The bunk bed mattresses were also uncomfortable — fine for children, but definitely not suitable for an adult. In short, while the location and outdoor areas were excellent, the condition and upkeep of the rooms were disappointing for the price we paid. With better attention to cleanliness, comfort, and maintenance, this hotel could be a fantastic place to stay. Until then, it feels overpriced for what you get.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the the private porch
Stayed 2 nights in Jun 2025

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch!

Neighborhood Hotel was just what we needed to relax and feel the slow pace of vacation. Being a block from the main street of town was super nice for walking. The housekeeping staff were happy to help and maintained a clean and tidy environment. Security was good and private parking was awesome:). Well done!
Stayed 2 nights in Aug 2025

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities

Refunf never came

The air conditioningvwentnoutbour last night there. The owners said they would refund us obe night's stsy and said you would reimburse me. That never happened. Please advise
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

TF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything!

We love this location in New Buffalo! So close to great restaurants and Lake Michigan beach is very walkable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alagappan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and fully functional property. Located at the heart of downtown and really enjoyed the tasteful decorations and fully functional kitchen area.
Stayed 3 nights in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very relaxing stay which was our goal. Loved the convenience to restaurants and the beach. All in walking distance. The room was very comfortable and the shared kitchen had all amenities to make you feel at home.
On the beach
Full kitchen
Great back area to meet others during your stay.
Nearby dining, inside and outside dining.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love this little gem. Located near everything.
Stayed 3 nights in May 2025

10/10 Excellent

Katarina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay at the Neighborhood Hotel in New Buffalo. I will definitely be recommending this hotel to anyone looking for a weekend getaway from Chicago!
Stayed 2 nights in May 2025