Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property
4-star hotel near Bourbon Street

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Lobby sitting area
Exterior
Check-in/check-out kiosk
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Tower (Alexa Tower)

7.8 out of 10
Good
(86 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.6 out of 10
Good
(70 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Communications)

7.8 out of 10
Good
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

7.0 out of 10
Good
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Windowless)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Alexa Tower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Alexa Tower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Alexa Suite)

  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(95 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(40 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(146 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

French Quarter stay.A stay at this French Quarter hotel places you steps from Canal Street and within a 5-minute walk of Bourbon Street. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Bourbon Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Jackson Square - 11 min walk - 1.0 km
  • Caesars Superdome - 13 min walk - 1.1 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬1 min walk
  • ‪Zesty Creole - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Krystal - ‬1 min walk
  • ‪Voodoo Chicken & Daiquiris - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

4-star hotel near Bourbon Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Meeting rooms
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property does not permit coolers in guestrooms.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2247 out of 5384 reviews
Rating 8 - Good. 1185 out of 5384 reviews
Rating 6 - Okay. 824 out of 5384 reviews
Rating 4 - Poor. 514 out of 5384 reviews
Rating 2 - Terrible. 614 out of 5384 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Tami

Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Stayed 2 nights in Nov 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Esmeralda

Stayed 2 nights in Sep 2025

2/10 Terrible

Tiera

Stayed 1 night in Nov 2025

10/10 Excellent

Mercedes, Shelby township

Liked: Cleanliness, amenities, property conditions & facilities
The Staff was beyond friendly and professional. From the moment we walked in it felt very welcoming. I come to new orleans a lot , this was my first time staying here and it wont be my last. I highly recommend, the value is beyond what you pay. Its located literally around the corner from Bourbon street so you centrally located near shops, restaurants and some attractions.
Stayed 2 nights in Nov 2025

4/10 Poor

SHARON, FOLSOM

Already added read comments
Stayed 5 nights in Nov 2025

6/10 Okay

SHARON, FOLSOM

Disliked: Amenities, property conditions & facilities
Old hotel. Most of the staff was excellent. Check-in time is 4pm but it was close to 5:30 before we could get into our room. Needs new mattresses, towels, toilets (really low), tub had porcelain chips, rust and faucet never stopped dripping. Ice machine broken on 2 floors.
Stayed 5 nights in Nov 2025

2/10 Terrible

Tiayra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose a city view room, but my view was a brick wall. No tissue in the bathroom when arrived and they upcharged the bill. This hotel is a scam. Great location but not worth it. Valet took 25 minutes to retrieve my car at 6 in the morning. Valet was $49 per day )way too much) and they charged me $59 a day on my bill! Scammers at Crowne Plaza. Watch your receipt!
Stayed 2 nights in Oct 2025

4/10 Poor

Tiayra

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
Crown plaza is in a great location but not worth the price. The room was outdated, no tissue was in the room when we arrived, the shower did not get hot and the tub took 20 mins to drain when showering. Valet was $49 per day and took over 25 minutes to retrieve our car. We will definitely go back to N.O. but we will not be staying at the Crown Plaza.
Stayed 2 nights in Oct 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but very busy
Stayed 2 nights in Oct 2025

4/10 Poor

Rashelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated. Toilets were horrible and ran all night long. Our room was very dank and smelled terrible. We could get head people in other rooms talking and fighting all night long all three nights we stayed
Stayed 3 nights in Oct 2025

2/10 Terrible

Tanasia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
This property is only good because of the location. It’s literally around the corner from all the entertainment. Check in was 4pm my room wasn’t ready until 5:40pm. The room wasn't cleaned it had stained sheets and stained towels. The staff are very friendly and professional I will say that.
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with easy access to everything! Staff was great! Very helpful and knowledgeable. Gym was adequate to get a good workout in.
Stayed 4 nights in Oct 2025

10/10 Excellent

Devin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area near a lot of food places that are walking distance, rooms are nice and quiet and comfortable
Stayed 3 nights in Oct 2025

4/10 Poor

Riyun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a clean or friendly property. Very outdated rooms and technology as well.
Stayed 3 nights in Oct 2025

6/10 Okay

William

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is very convenient to the French Quarter. And if you’re season ticket holders to the Saints like we are, going to a football game at the Caesar Superdome is quick and easy. The lobby of the hotel is very clean and has great decor. The staff is very nice and it has a very nice restaurant that is connected to it. My room was on the 11th floor and the hallway to my room seem to have a trail of crumbs running down it that stayed there for the three days/two nights that I was there. The room was spacious and comfortable however, it wasn’t cleaned like my mama would clean it and how I was taught to clean. The chair at the desk needed to be wiped down, the nightstand didn’t seem to be cleaned off with any Windex, and the occasional chair that was next to the bed needed a good scrubbing. It had something on it that I would not touch or put my precious bottom on. If my room, which was an upgraded by the way, had been cleaner, I probably would recommend this hotel. But because there are so many choices, so many hotels in the French Quarter, I a not going to stay there again.
Stayed 2 nights in Oct 2025

4/10 Poor

Carlos

Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Judy, Appleton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location, location, location. On the corner of Canal and Bourbon. Very nice rooftop pool. Walkable to everything
Stayed 7 nights in Sep 2025

2/10 Terrible

Deidra

Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

6/10 Okay

Astad

Liked: Staff & service
Good price. You pay for what you get. Basic motel quality room. Good fitness center.
Stayed 1 night in Oct 2025

2/10 Terrible

Judith

Travelled with group
It was horrid! We had a hair on the toilet right when we walked in. We booked a suite with windows and got a smaller suite we didn’t book with no windows. The shower/tub wouldnt drain when we showered so we were basically standing in our own filth. It was a disgusting experience. We asked for towels and never received new ones. My best friend was on floor 14. Someone pulled the fire alarm. Drunk college kids knocking on everyone doors 🚪 and waking them up.
Stayed 2 nights in Oct 2025

6/10 Okay

Norman

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Quite run down for the price. Was disappointed.
Stayed 3 nights in Oct 2025