"Was given a double bed, when I requested a king, okay, no problem. Rooms were still big and so was bathroom. View was terrible, but I don't go to NO ... " More

By a verified traveller on Mon 11 Jun 2018

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Hotel Description

4-star hotel near Canal Street

City center retreat

A stay at this French Quarter hotel places you steps from Canal Street and a 5-minute walk from Bourbon Street. Audubon Aquarium of the Americas and Jackson Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a health club on site, and a 24-hour front desk and a rooftop terrace are also provided.

Free WiFi, luxe bedding

The 693 guestrooms offer free WiFi, 24-hour room service, and TVs. Other amenities include premium bedding, coffee/tea makers, and hair dryers.

Room, 1 King Bed, Non Smoking (Alexa)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$117* Per night/room 26 Aug. - 27 Aug.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Astor Crowne Plaza New Orleans ratings based on 156 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Astor Crowne Plaza New Orleans

Everyone (79) Couples (3) Family (3)
5 out of 5
Be aware that there is a $47 valet fee to park your car when you arrive. Other than that this is a great hotel in a great location!

Posted by on 24 Jul. 2019

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5 out of 5
Space and location food was great like the pool side

Posted by on 9 Jul. 2019

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5 out of 5
I like the design of the wall in my room. The shower is nice

Posted by on 3 Jul. 2019

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3 out of 5
The staff were all friendly and courteous and their customer service was good. Unfortunately, I had a giant roach in my room and had to move to another room.

Posted by on 28 Jun. 2019

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4 out of 5

Posted by on 25 Jun. 2019

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2 out of 5
No refrigerator no microwave for the cost this was upsetting

Posted by on 17 Jun. 2019

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4 out of 5
It was close to everything we wanted to explore on bourbon

Posted by on 2 Jun. 2019

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3 out of 5
Pool is tiny for how big the property is. Amenities are okay but there are better places to stay in the french quarter. This hotel is just okay. Our initial room was disappointed but we asked to switch and were given a much better room w/no issues so that was a positive. The bed unfortunately was a little hard, overall the stay was just okay.

Posted by on 28 May 2019

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5 out of 5
Thank goodness for location...close enough to everything, but far enough from the mayhem of Bourbon St.

Posted by , from Miami on 28 May 2019

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4 out of 5

Posted by on 5 May 2019

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About the Astor Crowne Plaza New Orleans

Location 739 Canal Street, New Orleans, LA 70130

Property Features

Astor Crowne Plaza New Orleans offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 32001 square feet (2973 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Astor Crowne Plaza New Orleans. For a fee, parking is available. This 4-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • 32001 sq ft of conference space
  • 2973 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (26.1 km / 16.2 mi)
  • Train station: New Orleans Union Passenger Terminal (1.8 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Astor Crowne Plaza New Orleans offers 693 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Astor Crowne Plaza New Orleans has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Please note: this property does not allow coolers in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Valet parking fee: USD 47.00 per day
  • Late check-out fee: USD 200 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel New Orleans French Quarter
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.