"Nice hotel for the money. Did ask for extra towels but never received them. " More

By a verified traveller on Mon 16 Jul 2018

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Hotel Description

3.5-star hotel near Tulane University

On river

You'll find Tulane University and Loyola University New Orleans within 3 miles (5 km) of this hotel. Audubon Zoo and Lakeside Shopping Center are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 5 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 134 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, free newspapers, and hair dryers are also available.

Standard King

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$133 per night

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Queen Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Brent House Hotel ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Brent House Hotel

Everyone (9) Couples (1) Family (5)
5 out of 5
Everyone has been helpful and friendly. Beds are comfy.

Posted by on 24 May 2019

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2 out of 5
This hotel has s in the hospital. You must go through the hospital to get to hotel. No staff. Unable to use the exercise room or even get a blanket because no staff was available to leave the front desk. Very displeased. And property was misrepresented online

Posted by on 21 Apr. 2019

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5 out of 5
The property is very classy and beautiful. The king size room is extremely large and welcoming for relaxation. I especially like the sofa with connecting chase in the room. The two things that I did not like; my mattress was too firm and there should be a lit sign for better visibility from the street from those arriving after dark.

Posted by , from Jonesboro, GA on 3 Apr. 2019

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3 out of 5
Registration was impersonal - no eye contact, no smile. Parking garage very confusing entrance- long walk to front desk. Was not aware from Travelocity ad that this was a hotel attached to a hospital. Took 3 visits to front desk to get help needed to print out boarding passes. Mixed experience

Posted by on 16 Mar. 2019

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3 out of 5
We were in New Orleans to see the sights, but this hotel which is attached to a hospital is definitely geared towards guests visiting folks at the hospital. The restaurant is actually in the hospital and only has styrofoam packages and plastic utensils. It was certainly not what we had in mind.

Posted by on 19 Feb. 2019

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5 out of 5
The hotel and room were very clean and quiet? A nice place to stay!

Posted by on 26 Dec. 2018

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4 out of 5
Nice convenient to hospital Did not have to leave hotel to visit family member in hospital

Posted by on 2 Dec. 2018

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4 out of 5
Nice hotel for the money. Did ask for extra towels but never received them.

Posted by , from jackson ms on 16 Jul. 2018

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1 out of 5

Liars

I had a confirmed reservation at hotel but because my phone was dead I was not able to find my confirmation number they turned us away late at night and we had a very hard time finding another hotel. Once I was able to charge up my phone I was able to pull up my itenerary and I did in fact have a reservation. They almost gave me a room and kept asking me if I could find my confirmation. One clerk behind the counter even said "there it is"and pointed it out. They even swiped my credit card. Then changed their minds. No room for you! They overbooked the hotel like they do airline flights.

Posted by on 21 Jun. 2017

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3 out of 5
Pros: The room is clean and roomy.
Location was good. Access to highway and main roads. It is part of the hospital. Literally. but overall not bad. The room was large and clean. You get to use the hospital cafeteria.

Posted by on 16 May 2016

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Property Features

Brent House Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 3300 square feet (297 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Brent House Hotel. Free self parking is available. This 3.5-star New Orleans hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 6 levels
  • 3300 sq ft of conference space
  • 297 sq m of conference space
  • Dining venue
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (19.7 km / 12.2 mi)
  • Train station: New Orleans Union Passenger Terminal (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Brent House Hotel offers 134 accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Connecting rooms available

Food & Drink

Bistro 42 - This café specializes in American cuisine and serves breakfast and lunch.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.