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Courtyard by Marriott New Orleans Westbank/Gretna

3.0 star property
3-star hotel near Port of New Orleans

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Courtyard by Marriott New Orleans Westbank/Gretna

Photo gallery for Courtyard by Marriott New Orleans Westbank/Gretna

Terrace/patio
Exterior
Room, 2 Queen Beds (Two Queen)
Breakfast and dinner served
Property amenity

Overview of Courtyard by Marriott New Orleans Westbank/Gretna

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
5 Westbank Expressway, Gretna, LA, 70053
  • Popular LocationLegacy Kitchen's Steak + Chop1 min walk
  • Popular LocationNational World War II Museum6 min drive
  • Popular LocationNew Orleans Union Passenger Terminal9 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

Room options

View all photos for Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn New Orleans West Bank Tower, an IHG Hotel
Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (1001)
The price is CA $197
per night
CA $223 total
includes taxes & fees
2 May - 3 May
Holiday Inn New Orleans West Bank Tower, an IHG Hotel

About the area

Gretna

In Gretna .You'll find Mississippi River and Manhattan Plaza Shopping Center within 2 miles (3 km) of this hotel. Ernest N. Morial Convention Center and Port of New Orleans are also within 6 miles (10 km).

What's nearby

  • Ernest N. Morial Convention Center - 6 min drive
  • Port of New Orleans - 7 min drive
  • Caesars New Orleans Casino - 7 min drive
  • Canal Street - 7 min drive
  • Bourbon Street - 8 min drive

Getting around

  • Julia Street Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • Popeyes Louisiana Kitchen - 10 min walk
  • Antoine's Famous Cakes - 7 min walk
  • Taco Bell - 6 min walk
  • Dairy Queen - 3 min walk
  • Cafe 615 Home of Da Wabbit - 13 min walk

About this property

Courtyard by Marriott New Orleans Westbank/Gretna

3-star hotel near Port of New Orleans
Courtyard by Marriott New Orleans Westbank/Gretna offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Courtyard by Marriott New Orleans Westbank/Gretna. Free self parking is available.

This 3-star Gretna hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Courtyard by Marriott New Orleans Westbank/Gretna offers 123 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 5.00-20.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 24 2024 to October 27 2024 (dates subject to change).
The following facilities or services will be unavailable from February 2 2025 to February 9 2025 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00–20.00 per person
  • Early check-in fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard New Orleans Westbank/Gretna Hotel Gretna
Courtyard New Orleans Westbank/Gretna Hotel
Courtyard New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna
Hotel Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Gretna Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Hotel Courtyard by Marriott New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel Gretna

Courtyard by Marriott New Orleans Westbank/Gretna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1002 reviews" "
Rating 8 - Good. 248 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 63 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room had a smoke detector with a light bar attached that was like nothing I’ve ever seen. The strobe was very bright in room 134. Anyone that sleeps in that room will have a long night.
Stayed 1 night in Jan 2024

6/10 Okay

Mia

Liked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

shakia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The value of the stay was good. However, they had signs posted that the rooms would not be serviced, but someone went into my room to “service” it and left cabinets open and cleaning supplies behind. Water began to leak into the bathroom from the room above mine, that’s when I discovered the phone didn’t work properly (couldn’t hear anything through the receiver and the speaker was barely operational).
Stayed 3 nights in Jan 2024

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Friendly staff.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tye

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Tosha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome shopping area and friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Verlinda

Stayed 2 nights in Jan 2024

6/10 Okay

Brad

Stayed 1 night in Jan 2024

6/10 Okay

Shawn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Wanted to love this room. One nice perk was the onsite parking lot. But, this was the worst courtyard we have stayed in. The hotel outside and lobby looked great. The staff was very friendly . However The room was worn down. Broken tile, bathroom shower was dingy, wallpaper was faded with cleaner? There was a vibration in the wall, possibly the hot water heater. The smoke detector flashed bright every 12 seconds, which made the room hard to sleep in. The wall thermostat could not keep the room at a constant temp, but there was an other wall unit that was very noisy. There were obvious parties going on, as the entire hallway reeked of weed smell. We asked to change rooms, because of these issues and were told that the hotel was booked. Will not stay at this location again.
Stayed 3 nights in Jan 2024

4/10 Poor

latosha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property does not honor the rooms purchased by expedia. They ignore the room that you have paid for and give you what they have left.
Stayed 1 night in Jan 2024