Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property
4-star hotel near Bourbon Street

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Lobby sitting area
Ballroom
Point of interest
Check-in/check-out kiosk
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Alexa Tower)

8.0 out of 10
Very good
(91 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.6 out of 10
Good
(74 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Hearing Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (New Orleans View)

7.0 out of 10
Good
(24 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Canal Street View, Alexa Tower)

7.0 out of 10
Good
(29 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Windowless)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Alexa Suite)

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(96 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(42 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(148 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

French Quarter stay.A stay at this French Quarter hotel places you steps from Canal Street and within a 5-minute walk of Bourbon Street. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Bourbon Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Jackson Square - 11 min walk - 1.0 km
  • Caesars Superdome - 13 min walk - 1.1 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪The Carousel Bar & Lounge - ‬2 min walk
  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬1 min walk
  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Zesty Creole - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

4-star hotel near Bourbon Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Meeting rooms
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property does not permit coolers in guestrooms.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2324 out of 5513 reviews
Rating 8 - Good. 1201 out of 5513 reviews
Rating 6 - Okay. 843 out of 5513 reviews
Rating 4 - Poor. 519 out of 5513 reviews
Rating 2 - Terrible. 626 out of 5513 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Tami

Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Stayed 2 nights in Nov 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very friendly and very helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Justin

Great service all around
Stayed 1 night in Nov 2025

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean and the staff was great
Stayed 1 night in Nov 2025

6/10 Okay

Crystal

Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Stayed 3 nights in Dec 2025

6/10 Okay

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beds were very noisy and not that comfortable
Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice and clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Ebony at the bar was the best!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jason

Stayed 4 nights in Dec 2025

6/10 Okay

Tamara

Travelled with group
Liked: Cleanliness, staff & service
Hidden fees and receipt should be emailed without going through an app or feedback
Stayed 3 nights in Dec 2025

8/10 Good

Dominique

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean rooms. Staff was kind and very helpful. Also, great location!
Stayed 3 nights in Dec 2025

10/10 Excellent

Johnna

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location was perfect for easy walking access to The French Quarter and Burboun St. The rooms were clean and the hotel had a lot of personality and history.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Spacious rooms (Alexa tower) Staff were friendly and helpful. 2nd time staying at this location. Will definitely re-book.
Stayed 3 nights in Dec 2025

6/10 Okay

Lamar Jermaine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It would be nice if they respond when you send a text message asking if they could offer late checkout. The property was fine though. No issues
Stayed 3 nights in Dec 2025

6/10 Okay

Sheeneka

Travelled with group
Room was clean but dark
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The rooms were great and the staff were very friendly and helpful. Right in the heart of everything. Will definitely stay again.
Stayed 2 nights in Dec 2025

8/10 Good

Justin

Stayed 1 night in Dec 2025

4/10 Poor

Janita

Travelled with family
Disliked: Cleanliness
Had to rooms 1 was absolutely terrible. Even a panel fell on me.

2/10 Terrible

Melissa

Stayed 2 nights in Dec 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff is not trust worthy and you should never leave valuables or ANYTHING in your room. I would strongly suggest not staying at this property.
Stayed 1 night in Dec 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities
Everything was great the staff the amenities and the location of this hotel was perfect. We also appreciate the compliment drink tickets
Stayed 4 nights in Dec 2025

8/10 Good

Aeron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is great and location right on Bourbon Street prefect. Had a hiccup as they put us in the computer in a different room and had people walking on us then security had us recheck in.
Stayed 3 nights in Dec 2025