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DoubleTree by Hilton New Orleans

4.0 star property
4-star hotel near Canal Street

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Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Ballroom
Penthouse, 2 Bedrooms
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪2 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in shower)

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-in Shower)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

  • 125 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Oversized)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

7.8 out of 10
Good
(70 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Single Room, 1 King Bed

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King, Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

New Orleans Central Business District stay.A stay at this New Orleans Central Business District hotel places you steps from Caesars New Orleans Casino and a 5-minute walk from Canal Street. Bourbon Street and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 2 min walk - 0.2 km
  • Bourbon Street - 8 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 10 min walk - 0.9 km
  • Caesars Superdome - 19 min walk - 1.7 km

Getting around

  • Canal at South Peters Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬4 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk

About this property

DoubleTree by Hilton New Orleans

4-star hotel near Canal Street
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly DoubleTree by Hilton New Orleans. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Orleans hotel is smoke free.

  • 367 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Meeting rooms
  • 1 sq m of conference space
  • Built in 1973
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton New Orleans offers 367 accommodations with laptop-compatible safes and safes. 45-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 4,186 reviews
The price is CA $118
CA $178 total
includes taxes & fees
Jul 9 - Jul 10
Wyndham New Orleans - French Quarter

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 45-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 55.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

DoubleTree by Hilton New Orleans Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1008 reviews
Rating 8 - Good. 226 out of 1008 reviews
Rating 6 - Okay. 142 out of 1008 reviews
Rating 4 - Poor. 68 out of 1008 reviews
Rating 2 - Terrible. 58 out of 1008 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Although it's in a good location, this was our worst experience with a Doubletree. We walked into our room to find a broken towel holder and a constantly running toilet and a layer of dust on the shelf over the bed. When we went to shower, we realized that hand towels were hung on the broken towel rack, but no bath towels. After going to the reception desk to get bath towels, one had hair stuck in the towel. Cleanliness at this location could definitely be improved.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was conveniently located which made getting around town nice. It was in pretty good shape and had some decent amenities. Most the staff was great but the check in hosts were truly terrible. We had reservations for months. We had just gotten off an all noght flight and were exhausted. Granted we arrived early and they said they were doing what they could to get us rooms, but we ended up waiting all day just to be told our room still wasn’t ready by check in. Then what were you guys doing this whole time?!? Even then we waited an extra hour and they still weren’t concerned and I had to go remind them we still didn’t have a room. Just really bad customer service.
Stayed 2 nights in Mar 2025

10/10 Excellent

talia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always an amazing stay

Always a 5 star stay at The Doubletree. We came in for a concert at The Fillmore. Hotel is right across the street. Very safe to get to and from. Casino had munchies after the show and the hotel has the best cookies to close out the night.the ONLY place I stay when I have a concert to see at The Fillmore
Stayed 1 night in Mar 2025

10/10 Excellent

Arvind

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Kalob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Stacie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was clean and the area, for New Orleans, was fine. The problems were: 1. Our sink did not drain; at all! We checked in some time around 2pm, went to our room, used the bathroom and headed out to eat. My daughter pointed out before we left that the sink was not draining. When we returned from eating, the sink still had not drained. I let the front desk know, and the sink was still filled with water when we returned that night. I let the staff know again at check out. 2. The ice machine on our floor did not work either. Inconvenient more than anything else.
Stayed 1 night in Mar 2025

4/10 Poor

Carol

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Pool was gross. Cabinets in room were broken.

Stayed 1 night in Mar 2025

10/10 Excellent

Frenchie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

2/10 Terrible

Katrina, Brea

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting experience at the DoubleTree New Orleans. First, I was given a filthy room and had to immediately switch. The second room was somehow worse—there were rats. Mid-morning, while repairs were being done in the room next door, I suddenly heard what sounded like a stampede of rats running and squeaking through the walls. It was so loud I thought they were inside my room. I literally jumped on the bed in fear. When I called the front desk, they casually offered me another room… as if moving me would solve the fact that there are clearly rats infesting the hotel. Completely unacceptable and disturbing. Never staying here again.
Stayed 3 nights in Mar 2025

8/10 Good

Denetrius S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clen was super friendly and helpful at check in. Very convenient location. Nice bar and coffee shop. Room was small but it was clean. Usually stay at Embassy Suites but ill definitely stay here more often.
Stayed 2 nights in Mar 2025

10/10 Excellent

Talvis

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right on the edge of the French Quarter. Perfect for walking or catching the trolley. Decent restaurant. Very nice staff, especially the Bellmen and concierge. Good rates. Parade went right by the hotel!
Stayed 1 night in Feb 2025

6/10 Okay

Veronica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent proximity to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Feb 2025

4/10 Poor

Sequita

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location but you will sacrifice cleanliness.
Stayed 3 nights in Feb 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating!
Stayed 4 nights in Jan 2025

8/10 Good

Eladio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very responsive staff and great location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Deronique

Travelled with partner
Liked: Cleanliness, staff & service
Booked for Mardi Gras booking again next year
Stayed 4 nights in Mar 2025

6/10 Okay

Brandon

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Check-in was easy and quick. Only thing be ready for traffic on Canal.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location to view various Mardi Gras parades, walking distance to convention center.
Stayed 4 nights in Feb 2025

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
In the heart of New Orleans.
Stayed 1 night in Mar 2025