"The staff were exceedingly friendly, but the hotel is dingey. You can tell where the staff tries to clean it, but the hotel is old, and needs general ... " More
Kenner - Louis Armstrong International Airport stay
Within a 10-minute walk of this Kenner - Louis Armstrong International Airport hotel, you'll find Pontchartrain Center and Treasure Chest Casino. Also, Lake Pontchartrain is within half a mile (1 km) and Cafe Du Monde is within 2 miles (3 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.
3 Jan. 2024 by Summer
Thank you for taking the time to leave us a review, we are glad to hear that our staff was exceedingly friendly. We hope to see you again soon.
25 Mar. 2022 by Operations Manager
Lisa, thank you for choosing our hotel. Please accept our sincere apologies for not providing the room you booked. We regret the inconvenience caused. We have shared your comments with the appropriate individuals to ensure this is not repeated in the future. We appreciate your patience, and we hope to have an opportunity to better your experience whenever your travels bring you back to the area. Thank you, Rudy Ward Operations Manager
11 Feb. 2022 by Operations Manager
Brian, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Thank you, Rudy Ward Operations Manager
8 Nov. 2021 by Operations Manager
August, thank you for evaluating your stay at our hotel. We regret the inconvenience you encountered upon arrival. We are truly sorry your stay was not the positive experience you deserve and that the price did not meet your expectations. Please accept our apologies for the cleanliness issues you faced during your stay with us. We do not take such concerns lightly, and we will share your comments appropriately as we strive to improve our guest experience. We are also sorry for the noise disturbance you had because of the nearby guest. We are disappointed that we were not aware of these concerns, as we would have been happy to try and resolve the issue or move you to another suite. In the future, please know our front desk staff is always available to help make the most of your stay. Thank you again for your feedback, and we hope you will consider a return visit so that we can make it up to you. Thank you, Rudy Ward, Operations Manager
2 Nov. 2021 by Operations Manager
Michelle, thank you for rating your stay at Hilton Garden Inn New Orleans Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Thank you, Rudy Ward, Operations Manager
29 Sep. 2021 by Operations Manager
John, thank you for your recent visit and review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We are disappointed that we were not successful in providing this for you and that you left us earlier than expected. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area. Thank you, Rudy Ward, Operations Manager
Hilton Garden Inn New Orleans Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1647 square feet (153 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hilton Garden Inn New Orleans Airport. Self parking is free. Smoking is allowed in designated areas at this 3-star Kenner hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Hilton Garden Inn New Orleans Airport offers 122 accommodations with iPod docking stations and safes. Select Comfort beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Kenner hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
The Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Special check-in instructions:
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.