InTown Suites Extended Stay New Orleans - Metairie

Metairie guestrooms with kitchens

Choose dates to view prices

Grand Room, 1 Queen Bed with Sofa bed | Private kitchen

Combined shower/tub, hydromassage showerhead, towels, soap

Overview
Rooms
Location
Policies

Popular amenities

Parking included
Free WiFi
Air conditioning
Laundry
Kitchen

Explore the area

4409 Hearst Street, Metairie, LA, 70001

Place, Clearview Mall
‪18 min walk‬
Place, Metairie Business District
‪1 min drive‬
Place, Green Acres Park
‪2 min drive‬
Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
‪10 min drive‬

Room options

Traditional Room, 1 Queen Bed

1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi

Traditional Room, 2 Double Beds

1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Traditional Room, 1 King Bed

Sleeps 3
1 King Bed
Free WiFi

Premium Room, 2 Double Beds, Roll-in Shower

1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Premium Room, 1 King Bed

1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Premium Room, 1 Queen Bed

1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi

Premium Room, 2 Double Beds

1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Premium Room, 1 Queen Bed, Roll-in Shower

Sleeps 2
1 Queen Bed
Free WiFi

Traditional Room, 1 Queen Bed, Accessible Bathtub

1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi

Premium Studio Suite, 1 King Bed

1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Traditional Studio Suite, 1 King Bed

Sleeps 3
1 King Bed
Free WiFi

Grand Room, 1 Queen Bed with Sofa bed

Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed
Free WiFi

About the area

Metairie

In Metairie .Stay at this Metairie hotel and you'll be within half a mile (1 km) of Tulane Lakeside Hospital for Women and Children and 2 miles (3 km) of Clearview Mall. Metairie Business District and East Jefferson General Hospital are also within 2 miles (3 km).

What's nearby

Clearview Mall - 18 min walk - 1.5 km
Metairie Business District - 1 min drive - 1.8 km
Green Acres Park - 2 min drive - 1.8 km
Port of New Orleans - 12 min drive - 17.2 km
Bourbon Street - 12 min drive - 16.1 km

Getting around

Cemeteries Transit Terminal - 8 min drive
New Orleans Union Passenger Terminal - 11 min drive
Louis Armstrong New Orleans Intl. Airport (MSY) - 11 min drive

Restaurants

‪Dunkin' - ‬3 min drive
‪AMC Macguffins - ‬2 min drive
‪Izzo's Illegal Burrito - ‬3 min drive
‪Danny & Clyde's - ‬7 min walk
‪Burger King - ‬10 min walk

About this property

InTown Suites Extended Stay New Orleans - Metairie

Metairie guestrooms with kitchens

InTown Suites Extended Stay New Orleans - Metairie offers its guests a vending machine and laundry facilities. The front desk is open around the clock. Self parking is free.

This Metairie hotel is smoke free.

132 guestrooms or units

3 levels

Self-service laundry

No smoking on site

InTown Suites Extended Stay New Orleans - Metairie offers 132 accommodations with air conditioning. Accommodations offer separate sitting areas. 49-inch flat-screen televisions come with satellite channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

Similar properties

Pool
Breakfast included
Pet friendly
Free WiFi

CA $89 total

includes taxes & fees

Jul 1 - Jul 2

Property amenities

Family friendly

In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Braille/raised signage
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Room amenities

Entertainment

49-inch flat-screen TV with satellite channels

Bedroom

Bedsheets provided

Bathroom

Hydromassage showerhead
Private bathroom
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Food and drink

Freezer
Kitchen
Microwave
Refrigerator
Stovetop

Air conditioning
Desk
Free local calls
Free long-distance calls
Heating
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 7:00 PM)

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

Property is also known as

Sun Suites

InTown Suites Hotel Metairie

Sun Suites Hotel Metairie

Sun Suites Metairie

Sun Hotel Metairie

Sun Suites Metairie/New Orleans West Hotel Metairie

Sun Suites Metairie Hotel

InTown Suites Metairie

Sun Suites Of Metairie

InTown Suites Metairie Hotel

InTown Suites

InTown Suites Metairie

InTown Suites Extended Stay New Orleans Metairie

InTown Suites Extended Stay New Orleans - Metairie Hotel

InTown Suites Extended Stay New Orleans - Metairie Metairie

Frequently asked questions

How close is InTown Suites Extended Stay New Orleans - Metairie to the airport?

InTown Suites Extended Stay New Orleans - Metairie is 7.2 mi (11-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

Does InTown Suites Extended Stay New Orleans - Metairie have an airport shuttle?

Airport shuttle services are not available at InTown Suites Extended Stay New Orleans - Metairie.

Does InTown Suites Extended Stay New Orleans - Metairie offer free breakfast?

InTown Suites Extended Stay New Orleans - Metairie does not offer free breakfast.

Is there a casino at InTown Suites Extended Stay New Orleans - Metairie?

No, there is no casino at this hotel, but Treasure Chest Casino (10-min drive) and Fair Grounds Race Course (12-min drive) are nearby.

What time is check-in at InTown Suites Extended Stay New Orleans - Metairie?

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM.

Is there free parking at InTown Suites Extended Stay New Orleans - Metairie?

This hotel offers free self parking.

Does InTown Suites Extended Stay New Orleans - Metairie have a pool?

InTown Suites Extended Stay New Orleans - Metairie does not have a pool.

Does InTown Suites Extended Stay New Orleans - Metairie have a spa?

There are no spa services available at this hotel.

How close is InTown Suites Extended Stay New Orleans - Metairie to downtown Metairie?

InTown Suites Extended Stay New Orleans - Metairie is 1.9 mi away from Metairie.

InTown Suites Extended Stay New Orleans - Metairie Reviews

5.0

5.2/10

Cleanliness

5.6/10

Staff & service

3.4/10

Amenities

4.8/10

Property conditions & facilities

Verified

10/10 Excellent

Jason

Aug 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food and fun nearby

Stayed 14 nights in Aug 2025

Verified

6/10 Okay

Herbert

Dec 3, 2025

Amenities, th

Stayed 8 nights in Nov 2025

Verified

6/10 Okay

Miguel

Nov 2, 2023

Disliked: Cleanliness

Good hotel. Huge fridge. But Stayed 15 days and on average we killed 8 roaches a day.

Stayed 16 nights in Oct 2023

Verified

6/10 Okay

David

Feb 11, 2024

Disliked: Staff & service

Bed and bathroom are very clean. Rooms are a bit beaten. Staff is very nice. Otherwise a comfortable stay.

Stayed 14 nights in Jan 2024

Verified

2/10 Terrible

Megan

Jul 9, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Room had bugs and blood in it and they make you sign a no refund clause to check in

Stayed 7 nights in Jul 2025

Verified

2/10 Terrible

Letiscia

May 4, 2023

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The best part was the staff. Very friendly, professional and inviting. However there was insect/bug issues which I ABSOLUTELY CANNOT do!

Stayed 7 nights in Apr 2023

Verified

10/10 Excellent

Jessica

May 31, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything

Stayed 7 nights in Apr 2024

Verified

6/10 Okay

Renee

Feb 13, 2025

Disliked: Cleanliness, property conditions & facilities

Last resort hotel

Ok for not having any where else to stay while i worked SBLIX. Room was not clean, pillow smelled used,smelled old when ac came on. This hotel was more set up for apartment living not short time stays. They gave you 1 set of towles and toilet paper after that you have provide it.

Stayed 9 nights in Feb 2025

Verified

2/10 Terrible

Jeff

Feb 10, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

All of the above

Stayed 7 nights in Feb 2024

Verified

2/10 Terrible

Joseph

Feb 26, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was advertised as extended stay, but there was NO utensil pots or pans no silverware or glasses plus ROACHES

Stayed 11 nights in Feb 2023

Verified

2/10 Terrible

Oleg

Nov 18, 2023

Disliked: Cleanliness, property conditions & facilities

Filthy. Dirty. Unsanitary.

Stayed 10 nights in Nov 2023

Verified

2/10 Terrible

Lawrence

Sep 25, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Get what you pay for

Stunk. Carpet stained and stunk. Walls and doors were dirty with who knows what. I sprayed so much disinfectant and smell good sprays, didn’t help. Roaches all over. Couldn’t leave your food out 2-3 minutes. A/C barely works. Cleaning lady didn’t even clean, just replaced the trash bag. Blankets and pillow cases were stinky and pillows was old and yellowish. Outside smells like urine. Trashy place. Junky’s walking around. If you need something cheap until that first check hits, this is the place. Just don’t stay longer than what you need to.

Stayed 7 nights in Sep 2025

Verified

2/10 Terrible

Micheal

May 10, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Waisted my time

Stayed 7 nights in May 2023

Verified

2/10 Terrible

Roland

Feb 25, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They canceled my reservation the day i was ariving and then they charged me for a day when they told me they was not going to

Stayed 7 nights in Feb 2023

Verified

2/10 Terrible

Deana

Jul 6, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I reserved this room a few days prior. Arrived at location and was told they had no reservation for me and even if they did they couldn’t give it to us because the room had no power. No communication whatsoever.

Stayed 22 nights in Jun 2022

Verified

2/10 Terrible

Hailey

Mar 12, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

called 2 hours before our reservation to tell us it was cancelled due to over booking. was suppose to find us a replacement but was never called back. terrible staff and terrible experience

Stayed 7 nights in Mar 2023

Verified

2/10 Terrible

Ana

Sep 30, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DO NOT stay at this property location. I’m originally from Fresno, Ca. I never thought there would be anywhere else worse than some of the conditions I’ve experienced Westside Fresno. I am not one to complain, I hated every day I was booked. Dealt with my decision & that I paid for everything already at a cheap rate. I got what I paid for!!! So, I am going to put this out to save anyone else from making the same mistake!

Stayed 10 nights in Sep 2023

Verified

2/10 Terrible

Gracie

Feb 15, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The front desk lady was very nice. Other than that, floor was dirty, I had to use my own fumigations. I killed over 25 roaches in my room. Some roaches fell from the ceiling. Had to always check my surroundings when entering the room. Slept with the lights on. Made sure all items stayed in luggage or in bags. Never again. Believe me when I say there are roaches. I took. the other comments for granted. I figured how bad could it be. Trust me it’s bad. Expedia, you need to take them off your list. Makes you look bad Photos are not what they really seem to be, all fake

Stayed 8 nights in Feb 2025

Verified

2/10 Terrible

Gary

Aug 31, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

THE WORST PLACE I HAVE EVER LODGED DEAD ANIMALS IN ROOM ALONG WITH POUND OF SOOT ON FLOOR UNDER MATTED RUG ROOM KEY EXPIRES LEAVE YOU LOCKED OUT ROOM W/ NO STAFF ATTENDANT ON SITE OFFICE CLOSES 7PM. NEVER HEARD OF FROM BUSINESS SUPPOSED TO OPERATE 24/7 HAD TO GO & GET A ROOM FROM DIFFERENT HOTEL OVERNIGHT BECAUSE NO ONE ANSWERS EMERGENCY # GIVEN BY HOTEL & REFUSE TO REIMBURSE AFTER INCONVENIENT FACILITY BREAKDOWN & MANY MORE UNACCEPTABLE DISHEVELED AREAS OF THE PROPERTY WORST PLACE I HAVE EVER LODGED AND AM NEVER GOING BACK

Stayed 26 nights in Jun 2024

Verified

2/10 Terrible

terry

Jul 31, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I booked 2 rooms at this location for 2 weeks, I received a call from the hotel about an hour before check in for them to tell me the rooms were no longer availible. I booked the rooms a week in advance but still had to find a new hotel. I was also charged a night a piece for each room even though I was told I wouldnt be charged at all. I have reached ou to the hotel multiple times to get everything straight but the employees put me on hold and never pick the phone back up. I will be reporting this to the BBB.

Stayed 12 nights in Jul 2023

Verified

6/10 Okay

Jorge

Oct 15, 2023

Disliked: Cleanliness, property conditions & facilities

When I first got there the room I had reserved was unavailable so of course the only rooms were the more expensive "premium" rooms. The room had red splatter on the wall looked like some type of juice or Kool aid and a gash in the drywall and door handle for the bathroom was falling off. They had maintenance come tighten the handle and smear plaster on the wall. By the first night the big problem became apparent since every time the light was turned on you could see the roaches scatter. We were told housekeeping would be by on Thursday and the 7 days we were there they never showed up.

Stayed 7 nights in Oct 2023

Verified

4/10 Poor

Anbalagan

Jun 16, 2024

Disliked: Amenities, property conditions & facilities

The staff stated that they would only give one set of towels for the entire duration of the stay. I stayed for seven days. Hence, I had to wash the towels by myself, and what made it worse was that the washing machine was broken. I had to find a laundromat that was close to me to wash the towel's towel. If the toilet paper ran out, I had to buy it myself. The management office is open from 11 a.m. to 5 p.m. only. Even if you call the number, no one picks it up. When I went to the office during their office hours, the staff member behind the counter saw me coming, and she continued her conversation on her personal phone without acknowledging me. She went into another room and continued the conversation with whomever she was having the conversation with. I waited more than 5 minutes to get her attention to my request. They should be trained there and have a sense of good customer service. Overall, I was not satisfied with their service. However, one staff member who was courteous was the person who worked on Friday, 6/7/2024. She was respectful and went out of her way to even get me an iron box. I wish I knew her name.

Stayed 7 nights in Jun 2024

Verified

2/10 Terrible

Lior

Feb 12, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

STAY AWAY STAY AWAY STAY AWAY! They rip off. I booked 7 nights with them they took my money and canceled the entire reservation. They are going to be sued!!!! On the check in day the property called at 6:15 PM to see if I'm still coming. I replied yes and informed the lady over the phone that I'm 2 hrs away and should be there around 9:00 pm. The girl and the manager told me that check in is until 7:00 pm. Since their check in hours are not standard I would exoect them and expedia to make a note that check in hours are limited and not like other properties. I asked them to wait for me or help me to check in over the phone but they refused and hang up on me. They didn't make any considerations to wait for me or check me in over the phone. If they have certain hours that they check in and don't have late or over the phone check in that is a rip off and misleading. They left me without a room to stay so I had to book a room in Baton Rouge LA that messed up my work schedules on the next day. On the next day I showed up at the property to check in for the rest of the reservation (remember ? I booked 7 nights) and the girl over the counter told me for the first time that they cancelled the entire reservation. They didn't tell me that on the previous night when they called me. This is bad customer service, rip off and misleading the customer. STAY AWAY STAY AWAY STAY AWAY!

Stayed 7 nights in Feb 2025

Verified

2/10 Terrible

Lynessa

Apr 24, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They cancelled my reservation with no notice when i was on my way to check in . Whats the point of making a reservation at that point

Stayed 7 nights in Apr 2022

Verified

6/10 Okay

Larry

Apr 13, 2022

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Nothing

Stayed 7 nights in Mar 2022

InTown Suites Extended Stay New Orleans - Metairie

Choose dates to view prices

Photo gallery for InTown Suites Extended Stay New Orleans - Metairie

Reviews

Popular amenities

Explore the area

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

View all photos for Premium Room, 2 Double Beds, Roll-in Shower

Premium Room, 2 Double Beds, Roll-in Shower

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

Premium Room, 1 Queen Bed, Roll-in Shower

View all photos for Traditional Room, 1 Queen Bed, Accessible Bathtub

Traditional Room, 1 Queen Bed, Accessible Bathtub

View all photos for Premium Studio Suite, 1 King Bed

Premium Studio Suite, 1 King Bed

View all photos for Traditional Studio Suite, 1 King Bed

Traditional Studio Suite, 1 King Bed

View all photos for Grand Room, 1 Queen Bed with Sofa bed

Grand Room, 1 Queen Bed with Sofa bed

You may also like

Roami at Duncan Plaza

About the area

Metairie

What's nearby

Getting around

Restaurants

About this property

InTown Suites Extended Stay New Orleans - Metairie

Similar properties

La Quinta Inn & Suites by Wyndham New Orleans Airport

Property amenities

Family friendly

Internet

Parking and transportation

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

You need to know

Property is also known as

Frequently asked questions

InTown Suites Extended Stay New Orleans - Metairie Reviews

Reviews

5.2/10

5.6/10

3.4/10

4.8/10

Reviews

10/10 Excellent

Jason

Jason

6/10 Okay

Herbert

Herbert

6/10 Okay