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"The hotel was not able to make room keys and we had to be escorted by hotel staff in order to use the elevator and open the room door.
However, all th
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Hotel near The Outlet Collection at Riverwalk in New Orleans
New Orleans Central Business District stay
A stay at this New Orleans Central Business District hotel places you steps from The Outlet Collection at Riverwalk and within a 5-minute walk of Ernest N. Morial Convention Center. Also, Audubon Aquarium is within half a mile (1 km) and Julia Street Cruise Terminal is within 2 miles (3 km).
Business services
A restaurant and a 24-hour gym are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. A terrace, luggage storage, and laundry facilities are also on offer.
Omni Riverfront Hotel ratings based on 20 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Omni Riverfront Hotel
Everyone (12)Couples (4)Family (3)
3 out of 5
The hotel was not able to make room keys and we had to be escorted by hotel staff in order to use the elevator and open the room door.
However, all the staff was friendly, respectful and ready to help and make us feel welcome.
Posted by ADRIAN, from Tunica on 1 Apr. 2024
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4 out of 5
Posted by NANCY, from CHASE MILLS on 10 Mar. 2024
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5 out of 5
Posted by DeAndra on 11 Sep. 2023
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Comment from Hotel Management
2 Oct. 2023
by Alex Assistant Front Office Manager
Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Riverfront when planning your next visit to New Orleans! We look forward to welcoming you soon!
5 out of 5
Posted by Amina on 20 Aug. 2023
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Comment from Hotel Management
9 Sep. 2023
by Alex Assistant Front Office Manager
Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Riverfront when planning your next visit to New Orleans! We look forward to welcoming you soon!
4 out of 5
Posted by Shaugnessa on 17 Jul. 2023
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Comment from Hotel Management
7 Aug. 2023
by Alex Assistant Front Office Manager
Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Riverfront when planning your next visit to New Orleans! We look forward to welcoming you soon!
4 out of 5
Posted by RONALD on 16 Jul. 2023
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Comment from Hotel Management
5 Aug. 2023
by Alex Assistant Front Office Manager
Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Riverfront when planning your next visit to New Orleans! We look forward to welcoming you soon!
5 out of 5
The front staff was so friendly and professional. Actually enjoyed checking in and taking with them.
Posted by Rodney on 12 Feb. 2023
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Comment from Hotel Management
14 Feb. 2023
by Amber Roche, Front Office Manager
Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Riverfront Hotel when planning your next visit to New Orleans! We look forward to welcoming you soon!
3 out of 5
The people working here and the location are the key to their success. Parking was expensive and it takes forever to get your car from valet....but again friendly. Champagne reception during happy hour. The room was sub par. Double beds instead of queens and the fixtures in the shower/tub were barely hanging on. All cold showers for two days. They comped us some food in the lobby for our trouble. Cleaning service didn't come regularly and if they did it was in the late afternoon or evening. Ice machine broken. The location is great, and again the people were fantastic and friendly.
Posted by JEN on 2 Jan. 2023
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Comment from Hotel Management
12 Jan. 2023
by LyShonda Ruggs (Assistant Front Desk Manager)
Good Evening Jen,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4 out of 5
Just fine. Short and sweet.
Posted by Penn on 9 Oct. 2022
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Comment from Hotel Management
20 Nov. 2022
by Amber Roche, Front Office Manager
Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Riverfront Hotel when planning your next visit to New Orleans! We look forward to welcoming you soon!
5 out of 5
It was very easy to check in. The gentleman that helped bring our bags in and parked the car was very friendly. The ladies behind the desk, the bar tender Kurt and concierge were all great.
Posted by Kenda on 3 Oct. 2022
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Comment from Hotel Management
3 Oct. 2022
by Steph
Thank you for taking a moment to share your experience as our guest! We appreciate the feedback and have shared it with our team to serve as a reminder to continue to provide the utmost in guest services! We look forward to welcoming you back as our valued guest soon. It would be a pleasure to have you with us again! Thank you for choosing Omni Riverfront Hotel!
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Omni Riverfront Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. This New Orleans hotel is smoke free.
202 guestrooms or units
6 levels
Meeting rooms
1700 sq ft of conference space
158 sq m of conference space
Built in 1996
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Dining venue
Family Friendly Amenities
Family property
Laundry facilities
Microwave (on request)
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired internet access (surcharge)
Available in some public areas:
WiFi (surcharge)
, Wired internet access - surcharge
Parking
Valet parking (surcharge)
Transport
Train station: New Orleans Union Passenger Terminal (1.6 km / 1 mi)
Metro station: Harrah's Casino Stop (0.6 km / 0.4 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Omni Riverfront Hotel offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Separate bedroom
Pillowtop beds
In-room dining (limited hours)
Television
Cable channels
Premium channels
Movies for purchase
Microwave available
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Down blanket
Cribs (free)
Housekeeping (daily)
Hair dryer
Laptop safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Desk chair
Food & Drink
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Fulton St. Bistro - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 21
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 34.86 per night.
Free cribs (infant beds)!
Pet Policy
Pets: USD 150.00 per accommodation, per stay
Only dogs and cats are allowed
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Parking height restrictions apply
Pets Allowed-Specific Rooms Only
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
Staffed front desk
Staff does not wear personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is available
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Property confirms they are implementing guest safety measures
Contactless check-out is available
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 75 per accommodation, per night
Breakage deposit: USD 75 per day
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately USD 15.00–28 for adults, and USD 10.00–15.00 for children
Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
Valet parking fee: USD 52.29 per night (in/out privileges)
Pet fee: USD 150.00 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 34.86 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
New Orleans Riverfront
Omni Riverfront Hotel Hotel
New Orleans Wyndham Riverfront
Riverfront Wyndham New Orleans
Omni Riverfront Hotel New Orleans
Wyndham New Orleans Riverfront
Wyndham Riverfront
Wyndham Riverfront Hotel
Wyndham Riverfront Hotel New Orleans
Wyndham Riverfront New Orleans
Wyndham Riverfront New Orleans Hotel New Orleans
Omni Riverfront Hotel New Orleans
Omni Riverfront Hotel
Omni Riverfront New Orleans
Omni Riverfront
Omni Riverfront Hotel Hotel New Orleans
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
