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The Mercantile Hotel New Orleans

3.0 star property
3-star hotel near Ernest N. Morial Convention Center

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Photo gallery for The Mercantile Hotel New Orleans

Lounge
Lobby lounge
Exterior
Executive Suite, 1 King Bed | City view
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(97 reviews)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.4 out of 10
Very good
(20 reviews)
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(18 reviews)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(70 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(28 reviews)
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Ernest N. Morial Convention Center and Canal Street. Also, Caesars New Orleans Casino is within half a mile (1 km) and Port of New Orleans is within 2 miles (3 km).

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Canal Street - 8 min walk - 0.7 km
  • Bourbon Street - 13 min walk - 1.2 km
  • Port of New Orleans - 16 min walk - 1.4 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Briquette - ‬1 min walk

About this property

The Mercantile Hotel New Orleans

3-star hotel near Ernest N. Morial Convention Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 90 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 780 out of 1255 reviews
Rating 8 - Good. 256 out of 1255 reviews
Rating 6 - Okay. 126 out of 1255 reviews
Rating 4 - Poor. 43 out of 1255 reviews
Rating 2 - Terrible. 50 out of 1255 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Neel

Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very unique, old feel. Rooms were nice with plenty of space.
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAFF AT THIS HOTEL IS EXCELLENT
Stayed 1 night in Apr 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Place , Close To A Lot Of Restaurants & The Riverwalk . Shower Could Have Been A Little Cleaner But The Workers Were Really Nice
Stayed 1 night in Jul 2025

8/10 Good

Misty

Stayed 2 nights in Jul 2025

10/10 Excellent

Andre, Baton Rouge

Stayed 1 night in Jun 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

My favorite hotel with a amazing staff ✅✅✅✅✅✅✅✅✅✅✅✅✅
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy check in process. Close enough to walk anywhere.
Stayed 2 nights in Jul 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient to everything. One issue was the water in the shower would not get hot. We choose valet parking,but at checkout it took over 35 minutes to get the car. Other than that a good hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Annette

Stayed 1 night in Jun 2025

6/10 Okay

Yana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Overall I liked the stay. We stayed there before and it was nice but next time I think I’ll stay elsewhere. The coffee machine in our room was not working. The body wash ran out after the first night (like it’s never refilled after a stay). The hallways are super cold!! They still don’t have room service (daily clean up or turndown). The sofa in our room can use one of those board so you don’t sink into it which made it very uncomfortable to sit on. The breakfast was okay. They offered the same thing daily (could switch it up). I did like the bar tender. She was the sweetest! I liked that a new coffee machine was waiting in the room when we returned but it was in the box brand new and i had to open it and put it together myself. I do like that the hotel is located in a convenient spot. I can walk to multiple places.
Stayed 3 nights in Jun 2025

8/10 Good

Shannon Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Travelled with family
It was average. Nice staff but it could have been better. Breakfast could have had more options.
Stayed 1 night in Jul 2025

4/10 Poor

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel never disappoints! Clean and cozy every time.
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Raphael

Liked: Cleanliness, amenities, property conditions & facilities
It was a great!! Will definitely stay again!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kawanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness
We will be back here every time we come down
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort

Family vacation

Our room door had to pulled hard to close and open. Random loud noise all night every 5 seconds or so. The curtains were torn up and the bathroom was decent but needs a good scrub. Beds and pillows were pretty comfortable, breakfast was included and very good. We did have to wait awhile for our rig even after we had called a bit before going down.
Stayed 1 night in Jul 2025

10/10 Excellent

PITALIS, Manvel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025