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Trident Inn & Suites, New Orleans

2.5 star property
Hotel perfectly located for exploring New Orleans East Area

Choose dates to view prices

Photo gallery for Trident Inn & Suites, New Orleans

Reception
Exterior
Seasonal outdoor pool, open noon to 8:00 PM, sun loungers
Lobby sitting area
Desk, free WiFi, bed sheets, wheelchair access

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪16 min drive‬
  • Canal Street
    ‪17 min drive‬
  • Caesars New Orleans Casino
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

New Orleans East Area stay.Your stay at this New Orleans East Area hotel places you within 12 miles (20 km) of Bourbon Street and Caesars Superdome. Canal Street and Caesars New Orleans Casino are also within 12 miles (20 km).

What's nearby

  • Bourbon Street - 16 min drive - 19.3 km
  • Canal Street - 17 min drive - 22.1 km
  • Caesars New Orleans Casino - 17 min drive - 22.1 km
  • Ernest N. Morial Convention Center - 18 min drive - 22.8 km
  • Port of New Orleans - 19 min drive - 25.0 km

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪KFC - ‬11 min walk
  • ‪Ba Mien Restaurant - ‬6 min drive

About this property

Trident Inn & Suites, New Orleans

Hotel perfectly located for exploring New Orleans East Area
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 4 levels
  • Built in 1997
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in.

We should mention

  • The seasonal pool will open May 10 and close August 31.
  • Pool access available from noon to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 310 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 120 out of 1002 reviews
Rating 2 - Terrible. 223 out of 1002 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet location
Stayed 1 night in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities
They were nice, My fight got delayed. I did not arrive until 2:00AM. whn I arrived the night desk man stated they normally allow 5 night stay, I had a 6 night stay it didn't state that on the web page. He seem a little defensive, but check me in,Oh, you need to call the ph # on your reservation. because you can't get in contact with the one on the web page, good thing I printed it out. I had to call because of the delay. I had two little Roaches in my room by the refrigerator. They were friendly. The pool was out of service , That was a disappointment. Their was some sunny days.
Stayed 6 nights in Feb 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great place to stay, although it is undergoing remodeling, but it is all kept under control, staff was great & friendly; great prices in exchange for a few less than perfect amenities here and there. Overall it was great, and will definitely come back, hopefully it will be more complete next time....thank you
Stayed 4 nights in Feb 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good becides the remote wasnt working.
Stayed 3 nights in Feb 2025

2/10 Terrible

Tenesha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was absolutely horrible. My room didn't have any hot water. I reported the issue to the front desk twice but that wasn't any help.
Stayed 2 nights in Feb 2025

6/10 Okay

Julio, San Bernardino

Liked: Staff & service
Disliked: Property conditions & facilities
Shower didn't drain, had to stand in 8 inches of water. Heater temperature was way off. Elevator was semi broken. Door window in eating area was broken leaving the room exposed to 10 degree weather. Front desk personnel were nice.
Stayed 2 nights in Feb 2025

2/10 Terrible

Lakita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Tekisha

Disliked: Staff & service, property conditions & facilities
I’m good
Stayed 1 night in Feb 2025

8/10 Good

Pontus

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Exactly what I needed for a layover in Nola
Stayed 1 night in Feb 2025

6/10 Okay

Tajah

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Larosa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the stay
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

Denice

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonably priced. Easy on and off I-10. Older hotel with some issues. Seems to have been updated fairly recently. Would recommend stepping up breakfast options. Overall pretty happy with our stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When back in town we’ll be back.

Check-in went well and stay was fine. Donya checked us in and was very pleasant. Everything in room worked fine also.
Stayed 1 night in Feb 2025

10/10 Excellent

Shantara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Joseph, Dublin

Stayed 1 night in Feb 2025

10/10 Excellent

Mirenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trident was VERY Clean, Housekeeping cleaned my room everyday (wasn't expected-post COVID). Neighborhood was Safe. Super Bowl weekend price was FANTASTIC last minute. Staff was Friendly!!
Stayed 2 nights in Feb 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice and convenient to highway, stores and food options.
Stayed 1 night in Feb 2025

8/10 Good

Laura

Business traveller
Liked: Staff & service
Perfect for a quick weekend trip. The location was about 20 minutes from downtown. Our room was nice and quiet, very peaceful. This is a decent place to book if you have a lot of plans and just need a place to sleep between activities. Nothing super fancy, but we weren’t looking for fancy. It was perfect for our needs.
Stayed 2 nights in Feb 2025

6/10 Okay

Dishonda

Travelled with family
Disliked: Amenities, property conditions & facilities
With some renovations, this could be a much nicer place worth the money they charge to stay.
Stayed 2 nights in Feb 2025

2/10 Terrible

Nicole

Stayed 3 nights in Feb 2025

8/10 Good

Karen, Douglasville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quit. I like it was gated. It do need to be updated. It was very clean
Stayed 2 nights in Feb 2025

2/10 Terrible

adriano

Disliked: Property conditions & facilities
Extremely dirty and unsanitary. My room smelled terrible. Tv and hairdryer didn’t work. Hallway carpets are all stained. Some rooms have their numbers missing and replaced with writing on the wall via sharpies. The shower barely worked as I had to pry open the knob just to get a bit of water to trickle out and lost hot water within 5 minutes. The bathtub itself looked extremely used up, dirty and generally unsanitary. I stayed here for the Super Bowl since everything in town was over 4000$/night. I was ould never stay here again-not even for a rate of 20$/night.AVOUD!!
Stayed 2 nights in Feb 2025

10/10 Excellent

DUREL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025