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Mercure Newcastle

4.0 star property
4-star hotel near Newcastle Civic Theater

Choose dates to view prices

Photo gallery for Mercure Newcastle

Outdoor pool, sun loungers
Bar (on property)
Meeting facility
1 bedroom, in-room safe, laptop workspace, blackout drapes
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Pool
  • Bar
  • Parking available

Explore the area

Map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302
  • Newcastle Civic Theater
    ‪10 min walk‬
  • Newcastle Beach
    ‪2 min drive‬
  • John Hunter Hospital
    ‪9 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(29 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Bedrooms (King)

  • 50 sq m
  • Sleeps 7
  • 2 Double Beds, 1 Twin Bed and 1 Twin Sofa Bed

Superior Twin Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Newcastle

City center retreat .Within a 15-minute walk of this Newcastle West hotel, you'll find Newcastle Civic Theater and Newcastle Museum. Christ Church Cathedral and King Edward Park are also within 2 miles (3 km).

What's nearby

  • Newcastle Civic Theater - 10 min walk - 0.9 km
  • Newcastle Beach - 2 min drive - 2.0 km
  • Merewether Ocean Baths - 4 min drive - 3.1 km
  • University of Newcastle - 8 min drive - 6.5 km
  • John Hunter Hospital - 9 min drive - 8.1 km

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪King Street Hotel - ‬1 min walk
  • ‪Harrys Schnitzel Joint Marketown - ‬3 min walk
  • ‪Honeysuckle Hotel - ‬10 min walk

About this property

Mercure Newcastle

4-star hotel near Newcastle Civic Theater
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. Mercure Newcastle also features an outdoor pool, concierge services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Newcastle was completed in November 2023.

This 4-star Newcastle hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 6 levels
  • 126 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Newcastle offers 131 accommodations with safes and complimentary newspapers. 40-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Reception

Little National Hotel Newcastle

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.8 out of 5, Exceptional, 413 reviews
The price is CA $130
CA $143 total
includes taxes & fees
Jul 13 - Jul 14
Little National Hotel Newcastle

Property amenities

Family friendly

  • Dining table
  • Fenced pool
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 28 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Mercure Newcastle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 227 out of 1000 reviews
Rating 8 - Good. 375 out of 1000 reviews
Rating 6 - Okay. 236 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Robin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Terrisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Barry

Travelled with partner
Disliked: Cleanliness
No chef on for lunch. Dirty plates in the corridor for entire day.
Stayed 1 night in Feb 2025

4/10 Poor

john

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s an old hotel. The outer windows were filthy. And there was a lot of building noise from next door. I had a terrible desert on the night and that convinced me not to buy breakfast. Overall, the pix used to entice me to book were a bit of a lie and deceiving.
Stayed 1 night in Feb 2025

8/10 Good

Ana Chloe, NEWTOWN

Travelled with family and small children
Liked: Staff & service, amenities
The hotel lobby and ground floor in general is very nice and appealing but when we headed up stairs the halls were quite old and just the opposite of the fresh and lovely smelling, modern lobby. We did enjoy the self check in and check out. I thought that was very smart and the machines were very easy to use. The room was not bad at all and the beds were comfy, overall a nice hotel room, just hallways bring the vibe down ( old carpets, old paint just felt yucky). Staff were lovely and our daughter used the pool for a little in the afternoon, good value and with further updates of the hallways and lifts, im sure it will be even better. Room service offered was a great bonus and onsite parking Too! Overall really happy with our stay and the service.
Stayed 1 night in Feb 2025

4/10 Poor

Denise

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Did not know until the day that parking was not guaranteed or that it cost extra. Reception unmaned when arriving. Checkin and check out you did for yourself.
Stayed 1 night in Feb 2025

8/10 Good

Bettina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable beds with firm mattresses.
Stayed 3 nights in Feb 2025

6/10 Okay

Navneet

Liked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Mei

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room faced the street and the windows could not be shut properly. At night, the sounds from motorbikes and cars roaring up and down the street kept us up until past midnight. In addition, the shower head in our room was not able to stay in upright position properly and had to be adjusted every so often. The pool was small and cold, breakfast choices were limited. Overall we’re not impressed with the stay and would not return.
Stayed 1 night in Jan 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially I read the reviews after booking and was regretting my choice, however once I arrived I was pleasantly surprised, This is a lovely place to stay and the food is good too. The thing that makes this place is the staff, every single staff member I spoke to was helpful and friendly even going above what one would reasonably expect. Great place to stay, and I’m glad I didn’t read the reviews first.
Stayed 2 nights in Jan 2025

4/10 Poor

Brianna

Stayed 1 night in Jan 2025

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, very easy check in and out
Stayed 2 nights in Jan 2025

6/10 Okay

Juan

Stayed 2 nights in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. Only neg comment is the pool ladder steps, not easy to negotiate for an older adult especially if you've got large feet, the steps are tiny. Otherwise recommend this place if you want to fe in the city without a huge price.
Stayed 1 night in Jan 2025

6/10 Okay

Jean, Las Vegas

Travelled with family
Disliked: Amenities, property conditions & facilities
Property needs to fix broken things and cover up drywall repairs. Update !!! Rusty look things in bathroom. Bigger trash containers.
Stayed 5 nights in Jan 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
An expensive stay for a very ordinary and dated room
Stayed 1 night in Nov 2024

10/10 Excellent

dane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good motel for the price, safe are great and friendly. Only downside is the hoons driving around which is not the motels fault
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well located for light rail and the harbour - would stay here again
Stayed 3 nights in Jan 2025

6/10 Okay

Siew Hoong

Stayed 2 nights in Dec 2024

4/10 Poor

Duy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
My experience at Mercure Newcastle was disappointing. The hotel felt outdated, with poor soundproofing – I could clearly hear conversations and TV noise from the next room. The room itself had an unpleasant odor, making the stay uncomfortable. Additionally, the air conditioning unit was old and emitted loud noises, so we chose not to use it. The only positives were its convenient location, easy parking, and proximity to central attractions. However, I wouldn’t recommend this hotel unless improvements are made.
Stayed 1 night in Dec 2024

8/10 Good

Karolina

Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024