Quest Newcastle West

4.5 star property
4.5-star luxury aparthotel near Newcastle Civic Theater

Choose dates to view prices

Quest Newcastle West

Photo gallery for Quest Newcastle West

Beach
BBQ/picnic area
Front of property - evening/night
Apartment, 2 Bedrooms
Apartment | Private kitchen

Overview of Quest Newcastle West

Reviews
8.8

Excellent

Popular amenities

  • Parking availableParking availableParking available
  • Barbecue grillBarbecue grillBarbecue grill
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
787 Hunter Street, Newcastle West, NSW, 2302
  • Popular LocationNewcastle Civic Theater18 min walk
  • Popular LocationNewcastle Showground3 min drive
  • Popular LocationNewcastle Beach9 min drive
  • AirportNewcastle, NSW (NTL-Williamtown)24 min drive

Room options

Apartment

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

Studio

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Newcastle

Newcastle West stay.Your stay at this Newcastle West aparthotel places you within 2 miles (3 km) of Newcastle Civic Theater and Newcastle Showground. Newcastle Beach and Newcastle Ocean Baths are also within 3 miles (5 km).

What's nearby

  • Newcastle Civic Theater - 18 min walk
  • Newcastle Showground - 3 min drive
  • Merewether Ocean Baths - 6 min drive
  • John Hunter Hospital - 8 min drive
  • Newcastle Beach - 9 min drive

Getting around

  • Newcastle Interchange Station - 2 min walk
  • Newcastle, NSW (NTL-Williamtown) - 25 min drive

Restaurants

  • McDonald's - 10 min walk
  • KFC - 8 min walk
  • Lass Ogowrie Hotel - 6 min walk
  • Masa Madre Sourdough Pizza - 9 min walk
  • The Happy Wombat - 9 min walk

About this property

Entire place

Quest Newcastle West

4.5-star luxury aparthotel near Newcastle Civic Theater
WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A fitness center, barbecue grills, and a vending machine are also featured at the luxury Quest Newcastle West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Newcastle aparthotel.

  • 78 guestrooms or units
  • Built in 2017
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Quest Newcastle West offers 78 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Newcastle aparthotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Languages

English

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 35 per day)
  • Wheelchair-accessible parking available
  • Limited onsite parking

Family friendly

  • Cribs (infant beds): AUD 5.0 per night

Food and drink

  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster
  • Water dispenser

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 45.0 per night

Bathrooms

  • Shower
  • Free toiletries
  • Toilet paper
  • Hair dryer
  • Towels provided
  • Shampoo
  • Soap

Entertainment

  • Flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Desk
  • Conference space

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Vending machine
  • Front desk (limited hours)

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 78 rooms
  • Built in 2017

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.65 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 35 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.65 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. The property is professionally cleaned. Contactless check-out is available.

Surcharges apply for use of the sofa bed in the guestrooms.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Newcastle West Apartment
Quest Newcastle West Aparthotel
Quest Newcastle West Newcastle West
Quest Newcastle West Aparthotel Newcastle West

Quest Newcastle West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 277 reviews" "
Rating 8 - Good. 72 out of 277 reviews" "
Rating 6 - Okay. 27 out of 277 reviews" "
Rating 4 - Poor. 6 out of 277 reviews" "
Rating 2 - Terrible. 6 out of 277 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
The team were very accommodating when we realised the beautiful 2 bedroom apartment we booked was on the top floor and then an additional set of stairs to get up to the apartment. My mum had recent knee surgery and found it difficult to get up the set of stairs. When we spoke to the team at reception they were more than happy ro accomodate and move us to the ground floor which was much better for my mum. The apartment was clean, spacious and came with all the things like shampoo, conditioner and body wash which smelt amazing!! Would definitely recommend and will be back
Stayed 1 night in Dec 2023

8/10 Good

Brett

Liked: Cleanliness, property conditions & facilities
Good communication and convenient location
Stayed 1 night in Dec 2023

10/10 Excellent

Chenxing

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Ang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The good * Easy Check-in/Check-out * Polite and professional Front Desk/Service staff * Well renovated and maintained heritage property which gives it an old world charm * Convenient location Work-ons * Bathroom had cracked/fatigued tiles * House keeper did not clean/wipe surfaces and make the bed (which is expected from a premium property) * Parking is on the expensive side ($30 a night)
Stayed 2 nights in Dec 2023

10/10 Excellent

Christopher, Runaway bay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Louise

Liked: Cleanliness, room comfort
Charming building, lovely apartment
Spacious, quiet and clean 1brm apartment. Friendly staff on reception. Charming old building. Would stay here again next time we are in Newcastle.
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Super nice hotel and really cool room with glass walls. Really spacious lobby and room. Gated parking has 10 spots and cost $30 a night
Stayed 1 night in Dec 2023

10/10 Excellent

Zhikun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, very good stay.
Stayed 1 night in Dec 2023

6/10 Okay

Kim

Liked: Property conditions & facilities
Rooms are noisy from people walking around upstairs
Stayed 2 nights in Dec 2023

8/10 Good

Stephanie

Stayed 1 night in Dec 2023