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Grey Street Hotel

3.5 star property
3.5-star spa hotel near Castle Keep

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Grey Street Hotel

Photo gallery for Grey Street Hotel

Exterior
Deluxe Twin Room
Junior Suite
Daily full breakfast (GBP 15 per person)
Lobby lounge

Overview of Grey Street Hotel

Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Popular LocationCastle Keep3 min walk
  • Popular LocationQuayside11 min walk
  • Popular LocationSt. James' Park11 min walk
  • AirportNewcastle (NCL-Newcastle Intl.)14 min drive

Room options

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Maldron Hotel Newcastle
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1002)
The price is CA $186
per night
CA $223 total
includes taxes & fees
9 May - 10 May
Maldron Hotel Newcastle

About the area

Newcastle-upon-Tyne

City center stay.Within a 10-minute walk of this Newcastle City Center hotel, you'll find Castle Keep and Tyne Bridge. Chinatown and Quayside are also within half a mile (1 km).

What's nearby

  • Castle Keep - 3 min walk
  • Chinatown - 8 min walk
  • Quayside - 11 min walk
  • St. James' Park - 11 min walk
  • Gateshead Millennium Bridge - 13 min walk

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • Four Quarters - 1 min walk
  • Revolución de Cuba Newcastle - 3 min walk
  • Flares - 1 min walk
  • Marco Polo - 2 min walk
  • Pizza Punks - 1 min walk

About this property

Grey Street Hotel

3.5-star spa hotel near Castle Keep
Grey Street Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. The business-friendly Grey Street Hotel also features a terrace, coffee/tea in a common area, and concierge services.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

Languages

English, Polish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee weekends 8:00 AM–10:30 AM: GBP 15 for adults and GBP 7.5 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Sunday, Monday, and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 512 out of 881 reviews" "
Rating 8 - Good. 258 out of 881 reviews" "
Rating 6 - Okay. 73 out of 881 reviews" "
Rating 4 - Poor. 28 out of 881 reviews" "
Rating 2 - Terrible. 10 out of 881 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff providing a wonderful service. The friendly locals was also a positive too.
Stayed 2 nights in Jan 2024

8/10 Good

Kara

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Grey Street
Stayed 1 night in Jan 2024

8/10 Good

Karry, Cranston

Stayed 2 nights in Jan 2024

10/10 Excellent

Catherine

Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely place , staff were very friendly and went the extra mile when asking for extras for our room . Will definitely be back
Stayed 1 night in Jan 2024

6/10 Okay

James, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
First impressions on arrival were very good. the hotel entrance looks fabulous and the interior is very well decorated. Many original features have been retained on the stairs. Staff are all very friendly. The room was very comfortable and equipped with everything that we might need. The hotel is ideally located to explore the quayside, castle and cathedral, as well as being on the edge of the main shopping extra, all within an easy walking distance. We ate in the restaurant on the first night, the food was exceptional. Starters and main course were prepared and cooked to perfection. A bonus that we were unaware of was the fact there was 50% off everything on the menu. Breakfast was great too, a nice choice of cold items and a delicious cooked breakfast. Across the road from the hotel is the Portofino Italian restaurant. We ate there on the second night and thoroughly enjoyed our meal. Should we return to Newcastle we would have no hesitation in staying at the hotel again.
Stayed 2 nights in Jan 2024

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Very small dingey grey , noisy all night no sleep,the room above creaking floor above us. Bathroom ceiling collapsing down , due to water damage. Told hotel never got back to us. Room cold. Asked for any blanket got as sheet. Wound not stay agian
Stayed 3 nights in Dec 2023