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Grey Street Hotel

3.5 star property
3.5-star spa hotel near Castle Keep

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Photo gallery for Grey Street Hotel

Full breakfast on weekends (GBP 15 per person)
Couples treatment rooms, body treatments, hot stone massages
Lobby sitting area
Exterior
Couples treatment rooms, body treatments, hot stone massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Place, Castle Keep
    ‪3 min walk‬
  • Place, Chinatown
    ‪7 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(67 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Bathroom

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Newcastle-upon-Tyne

City center stay.Within a 10-minute walk of this Newcastle City Center hotel, you'll find Castle Keep and Tyne Bridge. Chinatown and Quayside are also within half a mile (1 km).

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.3 km
  • Castle Keep - 3 min walk - 0.3 km
  • Northumbria University - 6 min walk - 0.5 km
  • Chinatown - 7 min walk - 0.7 km
  • St. James' Park - 9 min walk - 0.8 km

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Old George Inn - ‬3 min walk
  • ‪Alvinos Bar - ‬3 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk
  • ‪Zizzi - ‬3 min walk

About this property

Grey Street Hotel

3.5-star spa hotel near Castle Keep
Grey Street Hotel offers its guests a full-service spa. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Grey Street Hotel also features a terrace, concierge services, and laundry facilities.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

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The County Hotel, Newcastle
Newcastle City Center
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, 1,152 reviews
The price is CA $101
CA $121 total
includes taxes & fees
May 17 - May 18
The County Hotel, Newcastle

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Things to do

  • Full-service spa

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is Grey Street Hotel to the airport?

Grey Street Hotel is 7.3 mi (14-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at Grey Street Hotel?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Grey Street Hotel on May 11, 2026 start from CA $95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grey Street Hotel have an airport shuttle?

Airport shuttle services are not available at Grey Street Hotel.

How close is Grey Street Hotel to the beach?

This hotel is 8.7 mi (12-min drive) from Longsands Beach and 10.2 mi (21-min drive) from Whitley Sands. Don't forget your sunscreen!

Does Grey Street Hotel offer free breakfast?

Free breakfast isn’t provided at Grey Street Hotel, but full breakfast is offered for a fee of GBP 15 for adults and GBP 7.5 for children.

Is there a casino at Grey Street Hotel?

No, there is no casino at this hotel, but Genting Casino Newcastle (7-min walk) is nearby.

What time is check-in at Grey Street Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Grey Street Hotel?

Free parking is not available at this hotel.

Does Grey Street Hotel have a pool?

Grey Street Hotel does not have a pool.

Does Grey Street Hotel have a spa?

This hotel has a spa, which features massages, reflexology, and body wraps.

How close is Grey Street Hotel to downtown Newcastle-upon-Tyne?

Grey Street Hotel is 0.1 mi away from Newcastle-upon-Tyne.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Graham

Liked: Cleanliness, staff & service
Clean, spacious room, big comfortable bed with lovely bedding. Lovely modern bathroom
Stayed 2 nights in Jan 2026

10/10 Excellent

Eddie

Liked: Cleanliness, property conditions & facilities
Exceptional !!
Stayed 1 night in Jan 2026

8/10 Good

kev

Liked: Cleanliness, staff & service
The location perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Wonderful location, upgraded to a suite and lovely breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Room was spotless. Courteous and helpful staff. Great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above, Breakfast was excellent allround.
Stayed 1 night in Jan 2026

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Graeme

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Dec 2025

8/10 Good

Jaron

Liked: Cleanliness, staff & service, amenities
Staff were very polite and helpful.Room was great size very clean and had everything I need. Great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Sara Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service
Stayed 1 night in Dec 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't stay for breakfast. Only thing that was disappointing was there is no bar
Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely city centre hotel. Room was very nice as were the staff.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well situated. The reception staff were courteous and very helpful. I couldn’t fault anything during our stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Natasha

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities
The lord Armstrong suite, Was absolutely Amazing, The decor also The bed was really comfortable, Only small down side was no plug sockets bed sides, But we had the best couple of nights away & Already looking forward to our next stay!! Also The breakfasts are very tasty & loveyl lay out,
Stayed 2 nights in Jan 2026

8/10 Good

Jack

Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Well-situated hotel with very friendly, professional staff throughout. Very clean and tidy, comfortable bed and super breakfast. My favourite hotel to stay in Newcastle city centre
Stayed 1 night in Jan 2026

10/10 Excellent

Nicci

Travelled with partner
Liked: Cleanliness, amenities
Great location, friendly staff, clean room and bathroom. Efficient and quick room service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities
Nice staff very clean spatios room and central location
Stayed 2 nights in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent once again, one of my favourite places to stay in Newcastle.
Stayed 1 night in Dec 2025

10/10 Excellent

Leeann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities, have stayed here a few times and all rooms have been excellent. Good quality products in the room and the staff are always super helpful. Breakfast is fabulous - lovely selection and they have a range of hot food options. 5 minutes walk from train station. Will be returning.
Stayed 1 night in Jan 2026