See all properties

Grey Street Hotel

3.5 star property
3.5-star spa hotel near Castle Keep

Choose dates to view prices

Photo gallery for Grey Street Hotel

Full breakfast on weekends (GBP 15 per person)
Couples treatment rooms, body treatments, hot stone massages
Lobby sitting area
Exterior
Couples treatment rooms, body treatments, hot stone massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪3 min walk‬
  • Place, Chinatown
    ‪7 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(55 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.2 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

9.2 out of 10
Wonderful
(24 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Bathroom

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Daily to-go breakfast for a fee

Hotel Indigo Newcastle by IHG

Newcastle City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $118
CA $142 total
includes taxes & fees
Jan 11 - Jan 12
Hotel Indigo Newcastle by IHG

About the area

Newcastle-upon-Tyne

City center stay.Within a 10-minute walk of this Newcastle City Center hotel, you'll find Castle Keep and Tyne Bridge. Chinatown and Quayside are also within half a mile (1 km).

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.3 km
  • Northumbria University - 6 min walk - 0.5 km
  • Chinatown - 7 min walk - 0.7 km
  • St. James' Park - 9 min walk - 0.8 km
  • Quayside - 10 min walk - 0.9 km

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Alvinos Bar - ‬3 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪Café Mercy - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk

About this property

Grey Street Hotel

3.5-star spa hotel near Castle Keep
Grey Street Hotel offers its guests a full-service spa. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Grey Street Hotel also features a terrace, concierge services, and laundry facilities.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

Similar properties

Bar (on property)
County Hotel & County Aparthotel Newcastle
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, 1,138 reviews
County Hotel & County Aparthotel Newcastle

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Things to do

  • Full-service spa

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nights stay
Stayed 1 night in Oct 2025

8/10 Good

Nick

Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous boutique hotel experience, great location. walkable and central to everything and the train station. Lovely staff and very helpful arranging special requests and taxi service. Thank you so much for a lovely visit!
Stayed 2 nights in Oct 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel is great apart from the outside noise all through the night invest in some form of sound proofing and it would be an ideal hotel in a great location, unfortunately wouldn't stay there again as never got a wink of sleep
Stayed 1 night in Oct 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and very clean, bed was tiny though
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay - just loud on Tuesday until around 1:30am
Stayed 2 nights in Oct 2025

4/10 Poor

Martin

Stayed 2 nights in Sep 2025

10/10 Excellent

Kay

Stayed 1 night in Sep 2025

10/10 Excellent

Hazel

Travelled with partner
Liked: Amenities
The only thing I didn’t like was the noise of the traffic would ask for the other side of the rooms but would definitely be back x
Stayed 3 nights in Oct 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel , would definitely stay again . Only problem was road noise , yet the view was lovely. Would ask for a room facing off the street if like me you are a light sleeper.
Stayed 1 night in Sep 2025

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room, easy check in close to train station only downside no bar in the hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, room comfort

Comfortable and good breakfast

Staff very friendly especially the breakfast staff. Excellent selection and beautiful food. Room was lovely although a bit dated but still very comfortable and spacious for the price and Location. Our second stay here and will definitely be back again.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Miss

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The room was well decorated and the bed was huge and comfortable. There was a great choice of breakfast and all the staff were lovely and welcoming. The cleanliness was a problem though. We had to ask to have slimy mould cleaned from a shower tile, there were cobwebs in the corner and the lovely big curtains were caked in dust when you moved them. We think this was probably the exception though and wouls stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Good location. Very friendly and professional staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Kamil, Eyemouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again nice stay at this hotel , close to pubs and restaurants Definitely worth staying at the hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

stuart, airdrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, easy check-in close to all shops and restaurants and transport.
Stayed 2 nights in Sep 2025

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The overall area is great. Walking distance to everything in Newcastle. The problem arises in the bathroom. The shower head is terrible. One of the worst bathing experiences I’ve had. The beds are uncomfortable and noisy.
Shower head is too close to wall to comfortably rinse off. The shower door swings open and the floor becomes drenched.
Stayed 3 nights in Sep 2025

10/10 Excellent

Reeve

Stayed 2 nights in Sep 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed quite a few times now . great rooms very clean .Staff always very pleasant . Great breakfast always freshly cooked super staff in breakfast room
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Grey St hotel, friendly helpful staff, very clean throughtout. Excellent location for restaurants, bars, shopping and places of interest in Newcastle.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Our room was well appointed; the hotel was located to everything we needed/wanted! the ladies in the breakfast room were superb; the gals in reception could have been a bit more welcoming/congenial.
Stayed 2 nights in Sep 2025