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Sandman Signature Newcastle Hotel

4.0 star property
4-star hotel near St. James' Park

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Lobby
Hallway
Lobby sitting area
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪2 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪7 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View

8.2 out of 10
Very good
(73 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.6 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.4 out of 10
Very good
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

1 bedroom, pillowtop beds, in-room safe, desk

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

1 bedroom, pillowtop beds, in-room safe, desk

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About the area

Newcastle-upon-Tyne

Central Newcastle-upon-Tyne getaway .With a stay at this Newcastle City Center hotel, you'll be steps from St. James' Park and Chinatown. Eldon Square Shopping Centre and The Gate are also within half a mile (1 km).

What's nearby

  • St. James' Park - 2 min walk - 0.2 km
  • University of Newcastle-upon-Tyne - 7 min walk - 0.7 km
  • Northumbria University - 10 min walk - 0.9 km
  • Utilita Arena Newcastle - 16 min walk - 1.4 km
  • Quayside - 19 min walk - 1.7 km

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Bubble Cha - ‬5 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Alsham Lebanese Restaurant - ‬3 min walk
  • ‪The Barracks - ‬3 min walk
  • ‪Shearer's Sports Bar & Lounge - ‬2 min walk

About this property

Sandman Signature Newcastle Hotel

4-star hotel near St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Exterior

Maldron Hotel Newcastle

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
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CA $135 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Reviews

Sandman Signature Newcastle Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 491 out of 1009 reviews
Rating 8 - Good. 260 out of 1009 reviews
Rating 6 - Okay. 141 out of 1009 reviews
Rating 4 - Poor. 77 out of 1009 reviews
Rating 2 - Terrible. 40 out of 1009 reviews

Reviews

6/10 Okay

Christian, Rochester

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Convenient to stadium and Newcastle university. Room was not very clean and they never cleaned it during 5 days even after I asked them to do it at least once.
Stayed 5 nights in Jul 2025

8/10 Good

Lorna

Stayed 3 nights in Jun 2025

8/10 Good

Jon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great city centre location and good value for money on our stay
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay with wife and dog Room was beautiful and very well equipped Catered for our dog with some little treats bowl and bed
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Frustrating parking is limited and they only have hotel rates at Q Park
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Stayed 1 night in Jun 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad

Stayed 1 night in Jun 2025

6/10 Okay

Mark

This has always been a good stay for us and we have rarely been disappointed. However, on this visit, (A birthday trip for our daughter and her partner)we were provided with the wrong room, despite having been given assurance that notes had been placed on our reservation to avoid this. What is more disappointing is that this was followed up with correspondence to the hotel, during the visit, to provide a soution for the guests (at personal, not hotel expense,) we have still not received any response, despite the fact the visit ended two days ago. I sincerely hope this isn't a change in standards for this normally reliable venue, but I would recommend that guests follow up enquiries when things vary from the norm, or changes are required, because communication and follow up have proven to be an issue here.
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, room comfort

Loaction

For me it's convenience of location for the hospital. No other reason
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice. The off-site parking made check-in and check-out a little inconvenient, but workable. The profile stated that there was a washer/dryer on site. This was not the case. They offered laundry service, but that was not helpful in our situation.
Stayed 1 night in May 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a bit tight that they charge you for a bottle of water when the hotels not cheap
Stayed 1 night in Jun 2025

10/10 Excellent

Rowan

Stayed 1 night in Jun 2025

10/10 Excellent

RAYMOND

Liked: Cleanliness, amenities, property conditions & facilities
Very nice inside with good quality bathroom, bed area, tv, kettle & fridge.
Stayed 1 night in May 2025

4/10 Poor

Darren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was damaged, condition of the walls and areas in the room was poor. Holes and dents in the walls. Shower took over 5 mins to get warm no air conditioning and kitchen facility had chips in the worktops. Very disappointing. Don’t think I’ll be stopping again.
Stayed 5 nights in Jun 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Odd room on stairwell. Room was nice enough inside, more pillows needed on bed. We were on the first floor so you could hear a fan or something going most of the night Huge bed, nice bathroom
Stayed 1 night in Jun 2025

8/10 Good

Conor

Liked: Cleanliness
Great location comfy bed little bit warm could be doing with ac and would have liked to have Netflix or something on the telly other than normal tv
Stayed 3 nights in Jun 2025

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visited from Glasgow for Sam Fender at St James park. Stayed here before because of how close to the stadium it was and it never disappoints. Staff are great, rooms are a good size. Could maybe do with a little rejuvenating but that’s the only complaint about the place.
Stayed 2 nights in Jun 2025

8/10 Good

Jill

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
1 lift out of service making the trip to 7th floor a chore. Breakfast was only ok, had better on previous stays
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Raymond

Stayed 4 nights in May 2025