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"It was ok. Location is beautiful but the hotel was too pricey for the overall. Service wasn’t the best. Food selection was very limited and both food ... " More

By a verified traveller on Mon 30 Oct 2023

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Hotel Description

4-star spa hotel near Thames Street

Oceanside stay

You'll find Thames Street and Bowen's Wharf within 2 miles (3 km) of this hotel. St. Mary's Catholic Church and International Tennis Hall of Fame and Museum are also within 2 miles (3 km).

Poolside dining

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Make the most of the indoor pool and gym, and relax with drinks at one of the 2 bars/lounges.

Room, 1 King Bed (Harbor)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $260* Per night/room 1 May - 2 May

Narragansett King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Liberty Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Junior Suite ADA

Bed Count 1 King Bed Maximum Occupancy 4 Max

Narragansett Waterview King Patio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Narragansett Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Newport Harbor Island Resort ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Newport Harbor Island Resort

Everyone (6) Couples (5) Family (2)
3 out of 5
It was ok. Location is beautiful but the hotel was too pricey for the overall. Service wasn’t the best. Food selection was very limited and both food and beverage prices were outrageous.

Posted by on 30 Oct. 2023

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Comment from Hotel Management

2 Nov. 2023 by General Manager

Thank you for sharing your thoughts on our hotel's beautiful location. We're glad you enjoyed the scenery, but we're disappointed that you found the service and dining options not up to par. We will use your feedback to consider how we align with guest expectations. We'd love another chance to provide you with a more satisfying experience.Warm Regards,David SmileyGeneral Manager

2 out of 5
We stayed two nights at this property Oct 7-9 with European friends. The first night there was a storm and a large piece of construction material broke loose and banged loudly outside their room. Staffing is below par: bar area tables are not cleared (unless you do it yourself) and the breakfast shop had only one person working and was agonizingly slow for mediocre food. The staff at the check-in desk was friendly but they were unable to rouse anyone to light another fire pit for us. Overall, this feels like a downward trending but still expensive place. We cannot recommend.

Posted by on 18 Oct. 2023

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Comment from Hotel Management

19 Oct. 2023 by General Manager

Dear Ross,Thank you for letting us know about your visit. Please know we want to ensure our staff provides stellar service and that we have an adequate number of team members to achieve this. Your important feedback will be discussed by our team and we will work to address the issues you have mentioned. We wish you pleasant onward travels. Warm Regards,David SmileyGeneral Manager

5 out of 5

Posted by , from Franklin on 20 Aug. 2023

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5 out of 5
Property was beautiful. Service was great

Posted by on 7 Aug. 2023

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Comment from Hotel Management

10 Aug. 2023 by General Manager

Dear Michelle,Thank you so much for your comments. We're happy to hear that our service impressed you and that you had a good time overall. We hope you'll come back to join us again soon. Warm Regards,David SmileyGeneral Manager

3 out of 5
BEWARE of hidden fees and surcharges on your bill. Travelocity doesn’t disclose properly up front either. Great location. Slightly dated building. Service and food was just okay. Pool was nice. Crowded. Food and Beverage manager was very attentive to customers. Kudos to her. Walkable to downtown Newport.

Posted by , from Concord on 10 Jul. 2023

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Comment from Hotel Management

13 Jul. 2023 by General Manager

Dear David, Thank you for taking the time to leave a review. We're pleased to note that our excellent location suited your travel needs well, and we appreciate you mentioning it to your fellow travelers. Please know for future reference that when reservations are made through third-party sites, taxes, and fees are not typically included in the listed rate. It was a pleasure having you here, and we hope you enjoyed your time in Newport. Warm Regards,David SmileyGeneral Manager

2 out of 5

Posted by on 3 Jul. 2023

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5 out of 5
Very good but could be better kept.

Posted by on 6 Jun. 2023

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Comment from Hotel Management

8 Jun. 2023 by General Manager

Dear Miguel,Thank you for choosing Newport Harbor Island Resort to host your recent stay. We're grateful for your positive rating and we appreciate your feedback regarding any updates needed. We're grateful for your review, and we hope to have the pleasure of your company the next time you're in the area.Warm Regards,David SmileyGeneral Manager

3 out of 5
Had to park far and walk luggage in. The rooms and hotel needs updating, but property and view are outstanding!

Posted by on 7 May 2023

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Comment from Hotel Management

9 May 2023 by General Manager

Dear Lisa,Thanks for sharing your experience. We're glad you enjoyed our beautiful property and stunning views. However, we're very sorry for any inconvenience caused by the walk from the parking lot. We hope the rest of your trip was fantastic, and we appreciate your review.Warm Regards,David SmileyGeneral Manager

5 out of 5

Posted by on 6 Mar. 2023

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2 out of 5
I rented a cabana all day and the front desk was suppose to call me or text me when my room was ready. They never did!! Property smelled musty and old. Marielle and our server at the pool/cabana were very sweet and friendly!

Posted by on 4 Aug. 2022

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About the Newport Harbor Island Resort

Location 1 Goat Island, Newport, RI 02840

Property Features

Newport Harbor Island Resort offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the business-friendly Newport Harbor Island Resort. Parking is available for a fee. This 4-star Newport hotel is smoke free.

  • 257 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Newport Ferry Station (1.3 km / 0.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Newport Harbor Island Resort offers 257 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

The Restaurant at Newport - Overlooking the ocean, this restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

The Firepits - Overlooking the ocean and pool, this bar specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

The Pineapple Club - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

For Five Coffee - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per night (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Pets cannot be left unattended
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 53.11 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • Housekeeping
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4–20 for adults, and USD 4–20 for children
  • Self parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gurney's Newport Resort
  • Gurney's Newport
  • Gurney's Newport Resort Marina
  • Newport Harbor Island Newport
  • Gurney's Newport Resort Marina
  • Newport Harbor Island Resort Hotel
  • Newport Harbor Island Resort Newport
  • Newport Harbor Island Resort Hotel Newport

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.