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Comfort Suites Airport

2.5 star property
Beach hotel with free breakfast in Newport News

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Photo gallery for Comfort Suites Airport

Lobby
Indoor pool
Exterior
Free daily buffet breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Housekeeping

Explore the area

View in a map
12570 Jefferson Ave, Newport News, VA, 23602
  • Patrick Henry Mall
    ‪2 min drive‬
  • Christopher Newport University
    ‪9 min drive‬
  • Fort Eustis
    ‪10 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Bathroom

Room, Multiple Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(74 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(86 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Newport News

Central Newport News stay.Your stay at this Central Newport News hotel places you within 2 miles (3 km) of Mary Immaculate Hospital and Patrick Henry Mall. Also, Bounce House is within 3 miles (5 km) and Newport News Park is within 6 miles (10 km).

What's nearby

  • Patrick Henry Mall - 2 min drive - 2.7 km
  • Mary Immaculate Hospital - 2 min drive - 2.8 km
  • Riverside Medical Center - 9 min drive - 10.1 km
  • Christopher Newport University - 9 min drive - 9.0 km
  • Fort Eustis - 10 min drive - 9.9 km

Getting around

  • Newport News Station - 21 min drive
  • Norfolk Intl. Airport (ORF) - 41 min drive

Restaurants

  • ‪Panera Bread - ‬7 min walk
  • ‪Cookout - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Golden Corral - ‬19 min walk

About this property

Comfort Suites Airport

Beach hotel with free breakfast in Newport News
Comfort Suites Airport offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Comfort Suites Airport also features a vending machine, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • 1 conference room
  • Dining venue
Comfort Suites Airport offers 104 accommodations with DVD players and safes. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport
Comfort Suites Airport Motel Newport News
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News
Comfort Suites Airport Hotel
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News

Comfort Suites Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1003 reviews
Rating 8 - Good. 264 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janaida

Stayed 3 nights in Jul 2025

8/10 Good

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the area had lots of walkable locations with a mall and movie theater less than 15 minutes of driving away! Wonderful place!
Stayed 6 nights in Jun 2025

8/10 Good

CHERIE, ESTERO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Glendale

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were incredibly friendly and helpful. There was a problem with the room keys not working.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yenci

Stayed 1 night in May 2025

10/10 Excellent

Roshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. 15/20 minutes from Williamsburg and the parks.
Stayed 3 nights in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe location

This is one of the few hotels in the Newport News area that i will stay with! I feel very safe here. Very clean. Great customer service. I visit the area frequently to see family.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Marco Tulio

Stayed 5 nights in Apr 2025

8/10 Good

tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was rude
Stayed 2 nights in May 2025

10/10 Excellent

Beck

Stayed 1 night in May 2025

10/10 Excellent

Davida

Business traveller
Liked: Staff & service, room comfort
It was nice . Rooms are a little outdated
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very convenient area. Great places to eat very close by. Not far from beach or military base. Overall it was a nice hotel, breakfast was included. Comfy beds. Indoor pool. Small airport close by too ☺️
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Jane

Travelled with family
It was a real pleasure to meet Amy at the front desk. She was a joy, greeting us with a smile and a song. The bed was super comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ⭐️⭐️⭐️
Stayed 1 night in Apr 2025

2/10 Terrible

Ashley

Travelled with family
My stay was overbooked without notice!
Stayed 3 nights in Apr 2025

6/10 Okay

Danita

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Chona

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We live in Newport News and booked a 2 day stay for pool use! When we got there the front desk personnel told us that they were having issues with the pool temperature of being cold for 5 days already and their website is still offering the pool amenities and she said she got a lot of complaints already from customers about the pool being too cold! My point is they should have removed the pool amenity as part of their hotel services so NOT to give customers a false information and are hesitant to give a refund so we can find another hotel to stay in where there is a functional heated swimming pool! The other hotel (Marriot) we’ve booked prior to this had issues with the pool too but had a very good customer satisfaction and staff very considerate because it is the pool that we wish to use because it is my son’s spring break and he just wants to have fun using the pool since it was a fault on their end, they issued a refund without any hassle. I have stayed here for a couple of times but NEVER again because of poor customer satisfaction with failed offered facility!!! I live only 5minutes from here and let that staff understand that we were just there for the pool but she refused giving us consideration and had 2 expedia staff including myself a hard time for a refund. I did not get her name but she was the staff member working last 4/22/25 at 5pm. Wasted money, never again in this hotel for me, my family and friends!!!!! And hopefully most of you reading this!!! 😡😡😡😡😡😡
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and want to make your stay as comfortable and pleasant as possible. I enjoy the professionalism at this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice employees and quiet... rooms are nice
Stayed 2 nights in Apr 2025

4/10 Poor

Kelly

Disliked: Staff & service, property conditions & facilities
This property looks much nicer in pictures than it actually is. I will not return. The room was dirty (stains on bed frame, carpet stains, couch stains), the room was not cozy (soft and bright lighting which was inconsistent and not helpful for people with migraines like myself), the room did not smell clean, the hallways smelled of weed, the door keys were inconsistently working to the point I needed staff to keep coming to my room to let me in, and the elevators were not consistently working or in poor condition.

10/10 Excellent

Terry W

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had serval flight delays, that hinder my hotel arrival time which was a sat, next available flight was Monday plane arrival at 9 pm local. I would have wasted three days. I call the hotel the front desk receptionist was very understanding and empathetic to the situation. She then get me linked up with the regional manager to discuss a possible refund, he totally understood my issue with the flight and my booking was through a third party I might add which kind made things little sticky, but at his discretion he refunded me so that the third party booking agency could refund me back. I really appreciate their patience and dedication to make the brand a better brand and a choice of lodging, exceptional professional and customer service. We rebooked the next day and the choice was plan and simple we choose comfort in then and going forward.., keep up the good work
Stayed 4 nights in Apr 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed in the breakfast. There were no eggs, meats, and so everyone was standing in line to make a waffle. I ended up eating a piece of rye bread. The breakfast was the reason I booked a room there. My room was very clean and the desk person was very nice.
Stayed 1 night in Apr 2025