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Quality Inn

2.5 star property
Tuscan hotel near Hampton Roads Convention Center

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Photo gallery for Quality Inn

Enjoy a self-service beverage station with options for juice and coffee.
Stunning building with a covered entrance, flanked by lush greenery and a red-tiled roof.
Welcome to our reception area, featuring a reception desk and a striking abstract mural above.
Relax in a cozy space with a neatly made bed, bedside table, and window with plaid curtains.
Relax by the pool surrounded by comfortable lounge chairs and a shaded pergola.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

Map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Hampton Coliseum
    ‪2 min drive‬
  • Hampton Roads Convention Center
    ‪2 min drive‬
  • Langley Air Force Base
    ‪6 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

Hampton

In Hampton .Within 2 miles (3 km) of this Hampton hotel, you'll find Hampton Roads Convention Center and Hampton Coliseum. Also, Boo Williams Sportplex is within 3 miles (5 km) and Huntington Park is within 6 miles (10 km).

What's nearby

  • Hampton Coliseum - 2 min drive - 1.8 km
  • Hampton Roads Convention Center - 2 min drive - 1.8 km
  • Boo Williams Sportplex - 3 min drive - 4.4 km
  • Langley Air Force Base - 6 min drive - 6.8 km
  • Hampton University - 7 min drive - 7.8 km

Getting around

  • Newport News Station - 6 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 14 min drive

Restaurants

  • ‪Rosie's Gaming Emporium - Hampton - ‬16 min walk
  • ‪Zaxby's - ‬4 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬18 min walk
  • ‪Sonic Drive-In - ‬9 min walk

About this property

Quality Inn

Tuscan hotel near Hampton Roads Convention Center
Quality Inn offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. WiFi is free in public spaces. Quality Inn also features concierge services, laundry facilities, and an elevator. Self parking is free. A complete renovation of Quality Inn was completed in May 2020.

Smoking is allowed in designated areas at this Tuscan-style Hampton hotel.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • Built in 1985
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • Smoking in designated areas
Quality Inn offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
2.9 out of 5, 1,003 reviews
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CA $93 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Magnuson Hampton
Quality Inn Hotel
Quality Inn Hampton
Magnuson Hotel Hampton
Quality Inn Hotel Hampton

Quality Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 175 out of 745 reviews
Rating 8 - Good. 130 out of 745 reviews
Rating 6 - Okay. 122 out of 745 reviews
Rating 4 - Poor. 120 out of 745 reviews
Rating 2 - Terrible. 198 out of 745 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2025

4/10 Poor

Christopher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The towels were damp and dirty there was a dead roach in the bathroom and room was humid and at 12 pm the phone kept ringing and no one answered multiple times and I had to disconnect the phone. I checked out early because of all of this. Spoke to the front desk agent and told them and all I got was sorry about that. No compensation or a way to make it right. So we left and won’t be back. Don’t recommend this place at all.
Stayed 1 night in Apr 2025

4/10 Poor

James

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room and unfriendly staff.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I stayed at this hotel for the weekend for some concerts , I was turned off immediately it smelt bad and was dingy looking had stains everywhere and the biggest set back there was no outlets by the bed. I will say its in a nice area ,everything is at your disposal.
Stayed 3 nights in Mar 2025

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Rooms not Clean
Stayed 2 nights in Mar 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay!

Was very dirty not even the tub was clean. Things were broken. Outlets didn't work. People were screaming all night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Autumn

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Shaki

Stayed 1 night in Jan 2025

2/10 Terrible

Tomeka

Stayed 1 night in Dec 2024

10/10 Excellent

RITA

Stayed 1 night in Dec 2024

10/10 Excellent

nolita

Stayed 2 nights in Dec 2024

10/10 Excellent

nolita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Tomeka

Stayed 1 night in Dec 2024

10/10 Excellent

Vondia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Brenda

Travelled with family
No trash can room, room not clean
Stayed 1 night in Nov 2024

8/10 Good

Jermell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Melody

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever again………

It was one of the most dirtiest god awful smell and the tub was extremely disgusting I could not believe it then he put me way down in the back with a lot of woods and I was the only car that far down it was scary then it was a connecting room that look like someone could break in at any moment. Please Hotel.com let this business go it is making me not to ever reserve anything with you guys again. Yes I am aware not all hotels, motels etc……. But this one here should not be up and running! Very sad and so disappointing that they are charging anyone to stay there. I left and im taking my lot on this one. Never again!
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This Place Is Filthy!

The rooms were filthy. The halls were nasty and there were shady characters lingering around the property. There is very little "quality" about this inn.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Travelled with group
Liked: Amenities
Clean room and quick check in
Stayed 1 night in Nov 2024

6/10 Okay

Roshad

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wasn’t the best trip

Honestly, the gentleman at the front desk was incredibly nice, we left early due to: the door to the bathroom wouldn’t close the faucet in the Sprayed two ways, one of the tiles on the floor/wall hung off, the door that lead outside look like it had had someone attempt to break in 😅 we ending up leaving early and even that was sketch. We had to ask a police officer to come because two men stalked me and my friends each time we left our room
Stayed 2 nights in Nov 2024

8/10 Good

Quenton

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Chamel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the worst I don’t know how they are still open for business. Had to get a room change because the first room reeked of a chemical spray coming from the filthy looking carpet (which Ed gave us headaches by morning time), had no refrigerator missing light bulbs and you can clearly see dirt on the walls and furniture. The bathroom door was coming apart not to mention the desk chair cushion is all ripped up. They was able to change the room until the next day the second room thankfully lacked the dirty carpet and smell but bathroom was the same and there was no ice bucket or ironing board in the room I called to see if they can bring it after an hour wait I had to go down myself then follow him around to different empty rooms in search of these items which only revealed more rooms in horrible conditions. This was a last minute trip it was a busy weekend because of the college homecoming week and it wasn’t the cheapest location I could find which I thought would have left me in a better spot but obviously I was wrong they need to rename themselves “Low Quality Inn” this was my first time ever stay in a Quality Inn and I will never stay in another one anywhere again.
Stayed 3 nights in Oct 2024