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Hotel Mahoroba

3.5 star property
3.5-star ryokan in Noboribetsuonsencho

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Photo gallery for Hotel Mahoroba

Hot springs
Property preview
Front of property - evening/night
Spa
Suite Room with Private Bath "KAEDE", Non Smoking | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
65 Noboribetsu Onsen-cho, Noboribetsu, Hokkaido, 059-0551
  • Place, Jigokudani
    ‪6 min walk‬
  • Place, Noboribetsu Bear Park
    ‪12 min walk‬
  • Place, Dai-ichi Takimoto-kan
    ‪9 min drive‬

Room options

View all photos for Japanese Style Room (10Tatami), Non Smoking (No Single Use)

In-room dining

Japanese Style Room (10Tatami), Non Smoking (No Single Use)

8.8 out of 10
Excellent
(35 reviews)
  • 34 sq m
  • Sleeps 5
  • 4 Twin Futons

View all photos for Standard Twin Room, Non Smoking (No Single Use)

Premium bedding, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking (No Single Use)

7.6 out of 10
Good
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Connecting Room Non-Smoking(2-6 pax)

Connecting Room Non-Smoking(2-6 pax)

Connecting Room Non-Smoking(2-6 pax)

  • 68 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for Japanese Western Non-Smoking (2-4 pax)

Japanese Western Non-Smoking (2-4 pax)

Japanese Western Non-Smoking (2-4 pax)

  • 48 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Japanese Twin Room

Premium bedding, in-room safe, desk, free WiFi

Japanese Twin Room

  • Sleeps 2

View all photos for Japanese Style Twin Room, Non Smoking (No Single Use)

Japanese Style Twin Room, Non Smoking (No Single Use)

Japanese Style Twin Room, Non Smoking (No Single Use)

7.0 out of 10
Good
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Room with Private Bath "KUNUGI", Non Smoking

Suite Room with Private Bath "KUNUGI", Non Smoking | Living area

Suite Room with Private Bath "KUNUGI", Non Smoking

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Suite Room with Private Bath "ENJYU", Non Smoking

Suite Room with Private Bath "ENJYU", Non Smoking | Living area

Suite Room with Private Bath "ENJYU", Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Suite Room with Private Bath "MUKUGE", Non Smoking

Suite Room with Private Bath "MUKUGE", Non Smoking | Living area

Suite Room with Private Bath "MUKUGE", Non Smoking

  • 64 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite Room with Private Bath "KAEDE", Non Smoking

Suite Room with Private Bath "KAEDE", Non Smoking | Living area

Suite Room with Private Bath "KAEDE", Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Suite Room with Private Bath "NIRE", Non Smoking

Suite Room with Private Bath "NIRE", Non Smoking | Living area

Suite Room with Private Bath "NIRE", Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Suite Room with Private Bath "NARA", Non Smoking

Suite Room with Private Bath "NARA", Non Smoking | Living area

Suite Room with Private Bath "NARA", Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Connection Room

Premium bedding, in-room safe, desk, free WiFi

Connection Room

  • Sleeps 6

View all photos for Japanese Western Style Room

Premium bedding, in-room safe, desk, free WiFi

Japanese Western Style Room

  • Sleeps 4

View all photos for Western Style Room Non-Smoking

Premium bedding, in-room safe, desk, free WiFi

Western Style Room Non-Smoking

  • Sleeps 2

View all photos for Japanese-Style Room (10 Tatami) -Non-Smoking

Interior

Japanese-Style Room (10 Tatami) -Non-Smoking

  • Sleeps 5

View all photos for Suite Room With Private Bath "Kunugi", Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Suite Room With Private Bath "Kunugi", Non Smoking

  • Sleeps 4

View all photos for Suite Room With Private Bath "Nara", Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Suite Room With Private Bath "Nara", Non Smoking

  • Sleeps 4

View all photos for Suite Room With Private Bath "Enjyu", Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Suite Room With Private Bath "Enjyu", Non Smoking

  • Sleeps 4

Suite Room With Private Bath "Kaede", Non Smoking

  • Sleeps 4

Suite Room With Private Bath "Nire", Non Smoking

  • Sleeps 4

Suite Room With Private Bath "Mukuge", Non Smoking

  • Sleeps 2

About the area

Noboribetsu

Noboribetsuonsencho stay.Within a 15-minute walk of this Noboribetsuonsencho ryokan, you'll find Jigokudani and River Oyunuma Natural Footbath. Also, Date Jidaimura is within 3 miles (5 km) and Shikotsu-Toya National Park is within 6 miles (10 km).

What's nearby

  • Jigokudani - 6 min walk - 0.6 km
  • Noboribetsu Bear Park - 12 min walk - 1.1 km
  • Date Jidaimura - 5 min drive - 5.1 km
  • Lake Kuttara - 7 min drive - 6.5 km
  • Dai-ichi Takimoto-kan - 9 min drive - 8.2 km

Getting around

  • Noboribetsu Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 60 min drive

Restaurants

  • ‪レストラン リバティ - ‬1 min walk
  • ‪温泉市場 - ‬3 min walk
  • ‪adex cafe - ‬3 min walk
  • ‪味の大王登別温泉店 - ‬1 min walk
  • ‪ミルキィーハウス - ‬2 min walk

About this property

Hotel Mahoroba

3.5-star ryokan in Noboribetsuonsencho
Hotel Mahoroba offers its guests hot springs, a hot tub, and a sauna. WiFi is free in public spaces. A nightclub, a vending machine, and an arcade/game room are also featured at Hotel Mahoroba. Free self parking is available.
  • 398 guestrooms or units
  • Nightclub
  • Front desk (24 hours)
  • Game room or arcade
  • Newspapers in lobby (free)
  • Elevator
  • 1 conference room
Hotel Mahoroba offers 398 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Noboribetsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

Similar properties

Public bath
Dai-ichi Takimotokan
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, 1,311 reviews
The price is CA $266
CA $301 total
Nov 2 - Nov 3
Dai-ichi Takimotokan

Property amenities

Family friendly

  • Arcade/game room
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Free self parking on site

Things to do

  • Arcade/game room
  • Hot springs
  • Hot tub
  • Nightclub
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

Please note this property does not accept single-occupancy bookings.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mahoroba
Hotel Mahoroba Noboribetsu
Mahoroba Hotel
Mahoroba Noboribetsu
Hotel Mahoroba Noboribetsu, Hokkaido
Mahoroba Hotel Noboribetsu
Mahoroba
Hotel Mahoroba Noboribetsu

Reviews

Hotel Mahoroba Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 488 out of 1002 reviews
Rating 8 - Good. 364 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

Reviews

8/10 Good

Chee Sien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is fine, buffet quality is not the best, but still ok.
Stayed 1 night in Jun 2025

8/10 Good

Yuh Yiing

Liked: Cleanliness, amenities, property conditions & facilities
There were various types of hot tubs with different properties and temperatures. There was also a wide buffet spread for breakfast and dinner.
Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The onsen was great but the breakfast is terrible.. The hotel was very old and the lobby light are off and front desk is mandated by a single person that doesn't speak English. Onsen doesn't open between 930am to 4pm. Door are using manual lock, aircon cannot adjust temperature.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ban Keat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Staff service was excellent. The onsen is awesome. Good location for the thermal park.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in May 2025

4/10 Poor

Haruko

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check out time was changed from 11 am to 10 am. I didn’t feel front clerk was friendly when I checked in.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Holiday in Hokkaido

I enjoyed onsen that available in the hotel. Food was good but because the tour groups made it very crowded during meal time.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel with good onsen! definitely will use ag

the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area
Stayed 1 night in Apr 2025

10/10 Excellent

DEQING

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2025

6/10 Okay

Grace, PALISADE PARK

The room was too small and uncomfortable. other people make reservations for a bigger room. And There were too many people in the restaurant and it was uncomfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Parichart, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Aura Gesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to rest and recharge. It almost feels like you were in a Spirited Away movie. One thing I noted which I hope will be addressed, there is a strong sulfuric smell at level 8 (other levels were okay smell wise), it also does not smell like Sulfur when you open the windows, so the smell is not from outside. Our first night there, I feel like suffocating. Succeeding nights were okay, so unsure what that is.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths (onsen) at this hotel were outstanding. There was a huge variety, including waterslides. Breakfast was good, as well. We were able to park our car here and then walk over to the "hells" (jigoku). We would gladly stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

SANGKYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Wong

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We checked it on the 19th Mar into a japanese tatami room 525, everything went well and we were thoroughly enjoying ourselves in the hotel. Until me and my kids came back from onsen and saw my wife backing up into a corner because of a COCKROACH. I killed it and went down to inform the desk wanting to ask for a change of room, but being one japanese and one foreigner, I left it as it is as I thought the conversation was going nowhere. If there's a cockroach, generally means there's an infestation somewhere in the room. The room needed a general cleaning.
Stayed 1 night in Mar 2025

10/10 Excellent

jacelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Food not so nice
Stayed 1 night in Jan 2025

8/10 Good

She Chyi

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a pleasant stay. Hell Valley and the Bear Park within walking distance. The buffet dinner is just average.
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near attractions. Good dining experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hot springs and comfortable rooms!
Stayed 1 night in Feb 2025

10/10 Excellent

Chee Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money as we have booked the price included half board. It is also conveniently located 5 minutes walk from the bus terminal.
Stayed 1 night in Jan 2025

8/10 Good

Boris

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great onsen

Great hotel with a fantastic onsen. Lots of common area to relax. Great dinner buffet. Breakfast was good but not as great as dinner. Friendly staff. Good location within the area.
Stayed 1 night in Jan 2025

10/10 Excellent

Wenqing

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided by the staffs are exceptional. We booked a traditional Japanese room with futon beds and the beds were prepared by the hotel staffs. The room feels a bit old but very comfy and clean. Both buffet dinner and breakfast were included and not to mention the great onsen. The view from the outdoor onsen on level B2 after snow completely fullfilled your expectations. We will definitely return to this venue in future.
Stayed 1 night in Jan 2025

10/10 Excellent

Weng, La Canada flintridge

Stayed 1 night in Jan 2025