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Holiday Inn Norwich by IHG

3.0 star property
3-star hotel near Mohegan Sun Casino

Choose dates to view prices

Photo gallery for Holiday Inn Norwich by IHG

Indoor pool
Bar (on property)
Exterior
Terrace/patio
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
10 Laura Blvd, Norwich, CT, 06360
  • Place, Norwich Golf Course
    ‪3 min drive‬
  • Place, Mohegan Sun Casino
    ‪5 min drive‬
  • Place, Foxwoods Resort Casino
    ‪17 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(87 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Norwich

Westside Norwich stay.Your stay at this Westside Norwich hotel places you within 3 miles (5 km) of Mohegan Sun Casino and Mohegan Sun Arena. Norwich Golf Course and Wells Dinosaur Haven are also within 3 miles (5 km).

What's nearby

  • Norwich Golf Course - 3 min drive - 2.9 km
  • Mohegan Sun Casino - 5 min drive - 5.3 km
  • Mohegan Sun Arena - 5 min drive - 5.3 km
  • Foxwoods Resort Casino - 17 min drive - 23.3 km
  • Mystic Aquarium and Institute for Exploration - 22 min drive - 36.9 km

Getting around

  • New London Union Station - 18 min drive
  • T.F. Green Airport (PVD) - 65 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive

About this property

Holiday Inn Norwich by IHG

3-star hotel near Mohegan Sun Casino
Holiday Inn Norwich by IHG offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. The business-friendly Holiday Inn Norwich by IHG also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available.

This 3-star Norwich hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1978
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Holiday Inn Norwich by IHG offers 135 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Free WiFi
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 16 2026 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Holiday Inn Norwich by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 419 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 100 out of 1001 reviews
Rating 2 - Terrible. 105 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Robert, Massapequa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Caitlyn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was very let down by my recent stay at this Holiday Inn. As soon as I walked in, there was a strong odor in the hallway that smelled like a mix of cat litter and seafood. It was unpleasant and set the tone for the rest of the stay. The bathroom didn’t even have a fan, so there was no way to clear steam from the shower or take care of any bathroom odors. For a major hotel chain, this felt like a basic feature that should have been standard. What upset me the most was the lack of respect for privacy. A couple of hours before checkout, the housekeeper knocked, and because we were still sleeping and didn’t answer fast enough, she opened the door and came into the room to “check if it was still occupied.” There is a checkout time for a reason—entering guests’ rooms before that time, especially without a response, is unacceptable. On top of all that, I was quoted a price online that included taxes, but when I arrived, I was charged a couple hundred dollars extra for the three rooms I booked. The lack of transparency was incredibly frustrating. Overall, this experience was disappointing from start to finish, and I will not be returning to a Holiday Inn for future travels
Stayed 1 night in Nov 2025

8/10 Good

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff again where very nice and kind. No problems with any of them even the drivers! Breakfast was a really good price and good food. The rooms and such where clean but in major need of updates and replacements. The sheets where clean but had stains on some of them.. The elevators need to be fixed, they are still scary to get in. Am I willing to stay here again? Yes, the staff, the shuttle to and from Mohegan, and the place was clean despite needing major upgrades and replacement furniture.
Stayed 2 nights in Nov 2025

6/10 Okay

Lucy

Liked: Cleanliness, staff & service
Highlights were comfortable beds and
Stayed 3 nights in Nov 2025

6/10 Okay

Albert

Liked: Cleanliness
Free breakfast
Stayed 1 night in Nov 2025

2/10 Terrible

Sherry

Travelled with group
This hotel is disgusting. It is filthy, the rooms are not maintained. One of the two elevators is inoperable. The restaurant is completely inadequate. The gym does not have disinfecting wipes. In addition, my tire was slashed in the parking lot. Luxury cars were targeted with out of state plates. That is a $2,000 expense as a result of the lacknof security or security cameras
Stayed 1 night in Nov 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Great staff. Property definitely needs a refresh.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying in Norwich CT it’s very convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Rogelis

Stayed 1 night in Oct 2025

10/10 Excellent

Janet, New Berlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on/off highway. Close to Mohegan Sun casino and shopping
Stayed 1 night in Oct 2025

6/10 Okay

Marths

Travelled with partner
Liked: Staff & service
The walls are very thin, can hear people talking clearly in the next room, bathroom shower had moldy caulking.
Stayed 1 night in Oct 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Oct 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with shuttle to casino. Attended a concert on night 2. Bar & restaurant staff was great! Hotel is older but room was big & clean. Felt a bit stuffy as no air was circulating prior to our arrival.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the Motel the service was great.
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Oct 2025

6/10 Okay

Jessica

Disliked: Cleanliness
Room wasn't properly cleaned. Food was on the floor near the bed upon entry. Staff was nice. All floors were in desperate need of vacuuming. Laundry services offered were price gouged to hell. No free breakfast offered, only a menu with seemingly slightly over priced food options.
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Improve the fitness center
Stayed 1 night in Oct 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service
Clean room and friendly people
Stayed 2 nights in Oct 2025

6/10 Okay

claribeth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room size was good , furniture was not updated was old , the bathrooms where not as clean and my room didn’t smell as well
Stayed 1 night in Oct 2025

10/10 Excellent

Lorena, Naugatuck

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, nice to have a shuttle to the casino that runs until 2am, the only hotel that rums that late, excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Cherdphan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Sharon at the sports bar and breakfast was amazing. What an asset to the hotel.
Stayed 1 night in Oct 2025

4/10 Poor

Erica

Disliked: Staff & service, property conditions & facilities
They said they’re going to refund some of my money but I have to contact you so you can put it back on my credit card. They said they called you guys and I should be all set. So you can credit my credit card back due to the bathroom toilet was not working. We had to use the main lobby which we were on the third floor had to go down to the first floor in the middle of the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable hotel

Good
Stayed 2 nights in Oct 2025