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The Maids Head Hotel

4.0 star property
4-star historic hotel near Tombland

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Photo gallery for The Maids Head Hotel

Dining
Junior Suite
Exterior
Property amenity
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Tombland, Norwich, England, NR3 1LB
  • Place, Norwich Cathedral
    ‪1 min walk‬
  • Place, Norwich Castle
    ‪6 min walk‬
  • Place, Norwich Theatre Royal
    ‪10 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Classic Double Room

  • Sleeps 2
  • Free WiFi

Executive Dog Room

  • Sleeps 2
  • Free WiFi

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double

Dog Friendly Executive Double

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Single Room

  • Sleeps 1
  • Free WiFi

Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the area

Norwich

City center stay.With a stay at this Norwich City Center hotel, you'll be steps from Norwich Cathedral and Elm Hill. Tombland and The Forum are also within half a mile (1 km).

What's nearby

  • Elm Hill - 1 min walk - 0.1 km
  • Tombland - 1 min walk - 0.1 km
  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 6 min walk - 0.5 km
  • Norwich Theatre Royal - 10 min walk - 0.9 km

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪The Ribs of Beef - ‬2 min walk
  • ‪Louis Marchesi - ‬1 min walk
  • ‪The Courtyard Café - ‬2 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪The Wig and Pen - ‬3 min walk

About this property

The Maids Head Hotel

4-star historic hotel near Tombland
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly The Maids Head Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 4-star Norwich hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 1287
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Maids Head Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Interior
St Giles House Hotel
Norwich City Center
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 388 reviews
The price is CA $199
CA $239 total
includes taxes & fees
May 31 - Jun 1
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

How close is The Maids Head Hotel to the airport?

The Maids Head Hotel is 3.5 mi (18-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Maids Head Hotel?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on Jun 7, 2026 start from CA $224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Maids Head Hotel have an airport shuttle?

Airport shuttle services are not available at The Maids Head Hotel.

Does The Maids Head Hotel offer free breakfast?

Free breakfast isn’t provided at The Maids Head Hotel, but full breakfast is offered for a fee of GBP 15.00 for adults and GBP 7.00 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at The Maids Head Hotel?

No, there is no casino at this hotel.

What time is check-in at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Maids Head Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 10.00 per night.

Does The Maids Head Hotel have a pool?

The Maids Head Hotel does not have a pool.

Does The Maids Head Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Maids Head Hotel have a spa?

There are no spa services available at this hotel.

How close is The Maids Head Hotel to downtown Norwich?

The Maids Head Hotel is 0.3 mi away from Norwich.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rob

Stayed 1 night in Feb 2026

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
It’s a really lovely hotel in a great location, nice breakfast and nice decor and well maintained rooms.
Stayed 1 night in Feb 2026

10/10 Excellent

Linda

Stayed 1 night in Feb 2026

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities
Clean room nice staff great location
Stayed 1 night in Feb 2026

6/10 Okay

Alida

Travelled with partner
Liked: Cleanliness
Staff friendly hotel very clean. Unfortunately bed and pillows old and uncomfortable. Water so hot in the shower unable to use. This was a superior dble
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Everything was top drawer. The staff are always so pleasant and helpful. The rooms and hotel in general always immaculate.
Stayed 1 night in Feb 2026

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel in great location, staff very helpful and clean and spacious room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Satwant

Stayed 2 nights in Feb 2026

8/10 Good

Paul

Stayed 1 night in Feb 2026

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and stay
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Feb 2026

8/10 Good

Simon

Stayed 1 night in Feb 2026

8/10 Good

Amy

Stayed 1 night in Jan 2026

6/10 Okay

Alan

Liked: Staff & service
First of all great service from all staff, good food and comfortable bed. My middle score reflects my disappointment with the room. I booked a junior suite but felt the room was no more than a large double. Putting a roll top bath in the bedroom does not make it a Junior suite. It was also cold with only a small oil heater provided. This made it an expensive room.
Stayed 1 night in Jan 2026

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Room. clean except for top of TV Excellent central situation great place to stay
Stayed 1 night in Jan 2026

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is beautiful but £150pn room pretty average and very noisy at 2/3am. Bed was comfy but shower was really tricky to turn on and adjust temperature.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Absolutely lovely hotel. Clean, well equipped rooms. Comfortable bed in roomy atmosphere. Staff friendly and helpful. Great location. Easy walk to many things to see.
Stayed 2 nights in Jan 2026

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Visually the hotel looks great. But the mattress was rock hard and totally not what I would expect in a hotel in 2026. Every spring could be felt. Also, in room 226 the noise from the extract and refrigeration equipment was on continuously all night, making it sound like a diesel locomotive was parked outside my room. Orange juice with breakfast was from concentrate and tasted like wet cardboard. Left early as didn’t get any sleep on first night
Stayed 2 nights in Jan 2026

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, amenities
Very helpful staff, great breakfast, quiet rooms and a great shower!
Stayed 1 night in Jan 2026

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities
I recently enjoyed my second stay at Maids Head. I love their junior suites and this time I had the pleasure of Shardlake. A beautiful room at the front of the hotel looking down Tombland and across to the cathedral. It had a huge comfortable bed and a gorgeous roll top bath with complimentary White Company toiletries. There was also a walk-in shower and dual sinks. I do love the bathrooms at Maids Head. They've been very well designed. Another room favourite is the excellent selection of teas, coffees and hot chocolate. It was so lovely to stay somewhere that provided camomile tea. My suite was so calming and cosy. It was a wrench to leave it. Spotlessly clean too with a daily visit from housekeeping. All staff I encountered were so welcoming and friendly. Definitely my favourite place to stay in Norwich.
Stayed 4 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 2 nights in Jan 2026

8/10 Good

Matthew

Liked: Amenities, property conditions & facilities
The rooms were nice and clean and the staff helpful and friendly . I would stay again .
Stayed 2 nights in Jan 2026

8/10 Good

richard

Clean , staff
Stayed 1 night in Jan 2026

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026