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Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

2.5 star property
Hotel near Westroads Mall in Omaha

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Photo gallery for Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

Exterior
Front of property - evening/night
Standard Room, 2 Queen Beds
Free daily continental breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
11818 Miami Street, Omaha, NE, 68164
  • Westroads Mall
    ‪5 min drive‬
  • University of Nebraska-Omaha
    ‪11 min drive‬
  • University of Nebraska Medical Center
    ‪15 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Omaha

In Omaha .At this Omaha hotel, you'll be within 3 miles (5 km) of Westroads Mall and 9 miles (15 km) of University of Nebraska-Omaha. University of Nebraska Medical Center is within 9 miles (15 km) and Charles Schwab Field Omaha is within 12 miles (20 km).

What's nearby

  • Westroads Mall - 5 min drive - 4.3 km
  • University of Nebraska-Omaha - 11 min drive - 10.3 km
  • University of Nebraska Medical Center - 15 min drive - 13.1 km
  • Henry Doorly Zoo and Aquarium - 19 min drive - 25.3 km
  • CHI Health Center Omaha - 20 min drive - 18.8 km

Getting around

  • Omaha Station - 24 min drive
  • Eppley Field Airport (OMA) - 34 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Culver's - ‬1 min walk
  • ‪Burger King - ‬3 min drive

About this property

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

Hotel near Westroads Mall in Omaha
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Omaha - 120th and Maple by IHG. Free self parking is available.

This Omaha hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites Omaha - 120th and Maple by IHG offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 6 2025 to August 16 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Inn Suites Hotel Omaha
Holiday Inn Express Omaha 120th Maple Hotel
Country Suites Omaha
Country Inn Carlson Omaha West NE
Country Carlson Omaha West NE
Holiday Inn Express 120th Maple Hotel
Holiday Inn Express Omaha 120th Maple
Holiday Inn Express 120th Maple
Holiday Inn Express Suites Omaha 120th Maple
Holiday Inn Express Suites Omaha 120th Maple by IHG
Holiday Inn Express Suites Omaha 120th Maple an IHG Hotel

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 462 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Stayed 3 nights in May 2025

8/10 Good

Kevin

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The property is being remodeled. We had a newly remodeled room, which was very nice, the lobby was underwhelming. We stayed on the second floor, there was no elevator, and no ice machine.
Stayed 3 nights in May 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met expectations for the brand. Staff was friendly. Several restaurants within walking distance but sidewalks a mess- not hotels fault of course
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Liked: Property conditions & facilities
We stayed one night while traveling across the country. Staff was helpful. R
Stayed 1 night in May 2025

2/10 Terrible

Diane

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Front desk staff was excellent at check in.
Stayed 1 night in May 2025

2/10 Terrible

Megan

Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

8/10 Good

Kameisha

Stayed 1 night in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Apr 2025

4/10 Poor

Haylee

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Broken shower. Only one key card worked.
Stayed 1 night in Mar 2025

10/10 Excellent

Tate &

Liked: Property conditions & facilities
Great!
Stayed 1 night in Mar 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, room comfort

Not bad, and good price

The man who was at the front desk was weird. When asked if he could help us make copies, he made a grand gesture and said, "I know nothing about technology!" He initially was less than helpful about local restaurants, then took us outside and pointed to where we should go. He was there a lot, but we stopped asking questions after a while. We did not get any cleaning twice because by the time we got back to our rooms after lunch, it was not done so we just got clean towels ourselves. It was a good price for a family at a funeral and the location was good for us. Air conditioner was way too noisy!
Stayed 4 nights in Mar 2025

8/10 Good

Harold

Stayed 2 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
No hot tub.
Stayed 2 nights in Feb 2025

10/10 Excellent

Danyelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2025

8/10 Good

Michael, Monroe

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet property conveniently located. Staff is great and always welcoming
Stayed 2 nights in Mar 2025

2/10 Terrible

Mark

Disliked: Cleanliness, room comfort

Snow removal

Went here because of snowstorm. There wasnt any snowremoval. Evevator was down. Ice machine on our floor didnt work. It looked like front desk workers parked under front dropoff canopy blocking area for guests. Vlinds in room dont work. Electric. I usually dont put a review good or bad. But this needs to be addreased. Breakfast ok. Bed ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

8/10 Good

Debbie

Travelled with family
Liked: Staff & service, property conditions & facilities
There was an overwhelming smell of chlorine and something unpleasant when you first walk in. Noticeable throughout the building. Hot breakfast available.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service

Cheap stay

Older woman who works day shift is rude to customers and staff. Got to the hotel at 1pm and she barked at me “Check in isn’t until 3!” She begrudgingly looked to see if my room was ready (or acted like she was checking) and said it wasn’t ready yet. The next morning when I was checking out, she was barking at the employees. Room itself was fine. Only complaint was the shower wall had hair on it and the shower faucet was dirty so I’m guessing it wasn’t cleaned between guests.
Stayed 1 night in Mar 2025