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"Because of road construction going on in the area, finding the entrance to this hotel was difficult even when using a gps. Going by sight was difficul
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By a verified traveller on Sun 22 Nov 2015
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Hotel Description
Enjoy the free WiFi at this Orlando hotel
In suburbs
Within 6 miles (10 km) of this hotel, you'll find Winter Park Village and Rollins College. Maitland Art Center and Lake Lily Park are also within 6 miles (10 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.
Free WiFi, kitchens
The 104 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.
Extended Stay America - Orlando - Maitland -1760 Pembrook Dr ratings based on 12 Verified Reviews
Review Summary
1.7
out of 5
1.5 out of 5.0
Room cleanliness1.5 out of 5.0
Service & staff2.5 out of 5.0
Room comfort2.5 out of 5.0
Hotel condition1.5 out of 5.0
Guest reviews for Extended Stay America - Orlando - Maitland -1760 Pembrook Dr
Everyone (2)Couples (2)Family (2)
1 out of 5
Posted by Guest on 1 Jan. 2020
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2 out of 5
The only advantage was it's location. It was dirty, old, and few amenities. No hairdryer in bathroom and smelled musty. Skip it unless you are desperate.
Posted by a verified traveller on 12 Dec. 2019
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Comment from Hotel Management
12 Dec. 2019
by Hotel Management
We take great pride in the service, cleanliness, and maintenance of our rooms, so we are sorry for the cleanliness issue you experienced during your stay. We have discussed your feedback with our housekeeping team to make sure the rooms are thoroughly cleaned and inspected before allocating to future guests. Thank you for your feedback, and we hope to see you again soon.
Sincerely,
Hotel Management
1 out of 5
I was told I did not have a reservation, despite having a confirmation number.
Posted by a verified traveller on 25 Mar. 2019
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Comment from Hotel Management
29 Mar. 2019
by Hotel Management
Thank you for sharing your experience. We are truly sorry for the reservation issue you experienced. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly appreciate your patience. We hope you will afford us an opportunity to redeem ourselves in the future.
Sincerely,
Hotel Management
1 out of 5
Even w. a confirmation number, there was no room reservation for our stay, and the hotel was full.
A disappointint experience.
Posted by a verified traveller on 24 Mar. 2019
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Comment from Hotel Management
1 May 2019
by Hotel Management
Thank you for sharing your experience. We are truly sorry for the reservation issue you experienced. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly appreciate your patience. We hope you will afford us an opportunity to redeem ourselves in the future.
Sincerely,
Hotel Management
2 out of 5
The property had parking. That’s about all I can say.
If you stay here be sure to check your room before paying in advance at the desk.
Posted by a verified traveller on 27 Feb. 2019
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Comment from Hotel Management
28 Feb. 2019
by Hotel Management
Thank you for reviewing your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us.
Sincerely,
Hotel Management
1 out of 5
Orlando June 8, stay
Pros:We were only staying one night!
Cons:See above. Cleanerer rooms, attention to details, better customer service.
Location:No much in the immediate area.
First room,on third floor, had strong odor. Went to the front desk and the room was changed. The second room, on the first floor, was an improvement; however, all the windows were not latched. Please note there is a safety lock that prevents the windows from bieng opened more than three inches. I believe this shows a lack of attention to details. The carpet had several areas that looked like grease stains. Walls were visible dirty. At checkout, 8am we watited approximately 15 minutes or the desk attendant to arrive and were not able to get a receipt.Wewere told that Expedia would send via email. Thirty one hours later, no receipt.
Posted by a verified traveller on 10 Jun. 2018
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Comment from Hotel Management
13 Jun. 2018
by Hotel Management
Thanks for being our guest. We apologize that you experienced so many difficulties while you were here. This is not the type of review we are accustomed to receiving, and it is disappointing to know we couldn't deliver you with a perfect stay. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve our service and facilities moving forward. Regarding your concern about the receipt we would like to mention that while making the reservation through the third party website, a guest usually gets the receipt at the same point of time. If we could be of any further assistance, we would be happy to be of service. Please give us a chance to redeem ourselves on a future date.
Sincerely,
Hotel Management
4 out of 5
Finding The Entrance Was Not Easy
Pros:Cost, comfort and location near the highway.
Cons:A sign pointing to the entrance with the address on it.
Location:I was there just for an event in the area, but it's no more than 5 miles from downtown Orlando.
Because of road construction going on in the area, finding the entrance to this hotel was difficult even when using a gps. Going by sight was difficult also because several lodging have the same name but different addresses in that general area.
Posted by JAD, from South Florida on 22 Nov. 2015
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1 out of 5
Do NOT Recommend!
The staff was nice & helpful, but room was filthy. Had to go buy Lysol before we could touch anything. Room smeld of mold & chemicals. The air conditioning vent smeld moldy as well and blew onto the bed at us. Not surprising last day there left with a throat/sinus infection. Breakfast is a joke, not even cereal or juice! Never going back.
Posted by sesearch07, from Atlanta, GA on 5 Jun. 2013
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1 out of 5
Rooms are horrible
Pros:Free Internet
The room I stayed in was not clean. The bathroom had mildew, the carpet was all dirty. I would not recommend
Posted by Brownin09 on 8 Nov. 2012
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1 out of 5
Unpleasant stay
The room was supposed to be non-smoking, it wasn't. There was old cigarette box in the kitchen indicating to me that the room was not thoroughly cleaned before our stay. The bed was the most uncomfortable bed I have ever slept in. The sheets and blankets were not soft and the bed was extremely hard as well. There was supposed to be a continental breakfast and I called the front desk to find out why the breakfast wasn't out an hour after it should have been and a man who was sleeping answered and told me he wasn't feeling well and the breakfast wasn't going to be put out that day. VERY unprofessional and very unsatisfied with my stay.
Posted by a verified traveller on 3 Jul. 2010
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About the Extended Stay America - Orlando - Maitland -1760 Pembrook Dr
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America - Orlando - Maitland -1760 Pembrook Dr also features laundry facilities, discounted use of a nearby fitness facility, and a safe deposit box at the front desk. Free self parking is available. This Orlando hotel is smoke free.
1 building
104 guestrooms or units
3 levels
Built in 1999
To-go breakfast (free)
Self-service laundry
Front desk (24 hours)
Front-desk safe
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Kitchen
Laundry facilities
Full-sized refrigerator/freezer
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Orlando, FL (MCO-Orlando Intl.) (32.8 km / 20.4 mi)
Train station: Winter Park Station (9.3 km / 5.8 mi)
Parking: Free self parking
Room Amenities
Extended Stay America - Orlando - Maitland -1760 Pembrook Dr offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
In-room kitchen
Flat-screen television
Cable channels
Premium channels
Refrigerator (full size)
Microwave
Stove
Coffee maker
Kitchenware
Shower and tub combination
Housekeeping (on request)
Hair dryer available
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Food & Drink
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
Pets: USD 150 per pet, per day, plus a one-time cleaning fee of USD 150
Only dogs and cats are allowed
Maximum 2 per room
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
No cribs (infant beds) available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 150 per pet, per day plus USD 150 one-time cleaning fee
Weekly housekeeping provided; additional cleaning fee: USD 10 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Extended Stay America Maitland 1760 Pembrook Dr Hotel
Extended Stay America Maitland 1760 Pembrook Dr Aparthotel
Extended Stay America Orlando Maitland
Extended Stay America Orlando Maitland Pembrook Dr
Extended Stay America Maitland 1760 Pembrook Dr Hotel
Extended Stay America Maitland 1760 Pembrook Dr
Extended Stay America Orlando Maitland 1760 Pembrook Dr
Extended Stay America Orlando Maitland 1760 Pembrook Dr Hotel
You should know
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
