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"Because of road construction going on in the area, finding the entrance to this hotel was difficult even when using a gps. Going by sight was difficul ... " More

By a verified traveller on Sun 22 Nov 2015

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Hotel Description

Enjoy the free WiFi at this Orlando hotel

In suburbs

Within 6 miles (10 km) of this hotel, you'll find Winter Park Village and Rollins College. Maitland Art Center and Lake Lily Park are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 104 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$96* Per night/room 26 Feb. - 27 Feb.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America - Orlando - Maitland -1760 Pembrook Dr ratings based on 12 Verified Reviews

Review Summary
1.7 out of 5 1.5 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Extended Stay America - Orlando - Maitland -1760 Pembrook Dr

Everyone (2) Couples (2) Family (2)
1 out of 5

Posted by on 1 Jan. 2020

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2 out of 5
The only advantage was it's location. It was dirty, old, and few amenities. No hairdryer in bathroom and smelled musty. Skip it unless you are desperate.

Posted by on 12 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by Hotel Management

We take great pride in the service, cleanliness, and maintenance of our rooms, so we are sorry for the cleanliness issue you experienced during your stay. We have discussed your feedback with our housekeeping team to make sure the rooms are thoroughly cleaned and inspected before allocating to future guests. Thank you for your feedback, and we hope to see you again soon. Sincerely, Hotel Management

1 out of 5
I was told I did not have a reservation, despite having a confirmation number.

Posted by on 25 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by Hotel Management

Thank you for sharing your experience. We are truly sorry for the reservation issue you experienced. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly appreciate your patience. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

1 out of 5
Even w. a confirmation number, there was no room reservation for our stay, and the hotel was full. A disappointint experience.

Posted by on 24 Mar. 2019

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Comment from Hotel Management

1 May 2019 by Hotel Management

Thank you for sharing your experience. We are truly sorry for the reservation issue you experienced. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly appreciate your patience. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

2 out of 5
The property had parking. That’s about all I can say. If you stay here be sure to check your room before paying in advance at the desk.

Posted by on 27 Feb. 2019

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Comment from Hotel Management

28 Feb. 2019 by Hotel Management

Thank you for reviewing your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us. Sincerely, Hotel Management

1 out of 5

Orlando June 8, stay

Pros: We were only staying one night!
Cons: See above. Cleanerer rooms, attention to details, better customer service.
Location: No much in the immediate area.
First room,on third floor, had strong odor. Went to the front desk and the room was changed. The second room, on the first floor, was an improvement; however, all the windows were not latched. Please note there is a safety lock that prevents the windows from bieng opened more than three inches. I believe this shows a lack of attention to details. The carpet had several areas that looked like grease stains. Walls were visible dirty. At checkout, 8am we watited approximately 15 minutes or the desk attendant to arrive and were not able to get a receipt.Wewere told that Expedia would send via email. Thirty one hours later, no receipt.

Posted by on 10 Jun. 2018

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Comment from Hotel Management

13 Jun. 2018 by Hotel Management

Thanks for being our guest. We apologize that you experienced so many difficulties while you were here. This is not the type of review we are accustomed to receiving, and it is disappointing to know we couldn't deliver you with a perfect stay. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve our service and facilities moving forward. Regarding your concern about the receipt we would like to mention that while making the reservation through the third party website, a guest usually gets the receipt at the same point of time. If we could be of any further assistance, we would be happy to be of service. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management

4 out of 5

Finding The Entrance Was Not Easy

Pros: Cost, comfort and location near the highway.
Cons: A sign pointing to the entrance with the address on it.
Location: I was there just for an event in the area, but it's no more than 5 miles from downtown Orlando.
Because of road construction going on in the area, finding the entrance to this hotel was difficult even when using a gps. Going by sight was difficult also because several lodging have the same name but different addresses in that general area.

Posted by , from South Florida on 22 Nov. 2015

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1 out of 5

Do NOT Recommend!

The staff was nice & helpful, but room was filthy. Had to go buy Lysol before we could touch anything. Room smeld of mold & chemicals. The air conditioning vent smeld moldy as well and blew onto the bed at us. Not surprising last day there left with a throat/sinus infection. Breakfast is a joke, not even cereal or juice! Never going back.

Posted by , from Atlanta, GA on 5 Jun. 2013

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1 out of 5

Rooms are horrible

Pros: Free Internet
The room I stayed in was not clean. The bathroom had mildew, the carpet was all dirty. I would not recommend

Posted by on 8 Nov. 2012

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1 out of 5

Unpleasant stay

The room was supposed to be non-smoking, it wasn't. There was old cigarette box in the kitchen indicating to me that the room was not thoroughly cleaned before our stay. The bed was the most uncomfortable bed I have ever slept in. The sheets and blankets were not soft and the bed was extremely hard as well. There was supposed to be a continental breakfast and I called the front desk to find out why the breakfast wasn't out an hour after it should have been and a man who was sleeping answered and told me he wasn't feeling well and the breakfast wasn't going to be put out that day. VERY unprofessional and very unsatisfied with my stay.

Posted by on 3 Jul. 2010

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About the Extended Stay America - Orlando - Maitland -1760 Pembrook Dr

Location 1760 Pembrook Dr, Orlando, FL 32810

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America - Orlando - Maitland -1760 Pembrook Dr also features laundry facilities, discounted use of a nearby fitness facility, and a safe deposit box at the front desk. Free self parking is available. This Orlando hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 3 levels
  • Built in 1999
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (32.8 km / 20.4 mi)
  • Train station: Winter Park Station (9.3 km / 5.8 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Orlando - Maitland -1760 Pembrook Dr offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 150 per pet, per day, plus a one-time cleaning fee of USD 150
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per day plus USD 150 one-time cleaning fee
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Maitland 1760 Pembrook Dr Hotel
  • Extended Stay America Maitland 1760 Pembrook Dr Aparthotel
  • Extended Stay America Orlando Maitland
  • Extended Stay America Orlando Maitland Pembrook Dr
  • Extended Stay America Maitland 1760 Pembrook Dr Hotel
  • Extended Stay America Maitland 1760 Pembrook Dr
  • Extended Stay America Orlando Maitland 1760 Pembrook Dr
  • Extended Stay America Orlando Maitland 1760 Pembrook Dr Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.ca/Orlando-Hotels-Extended-Stay-America---Orlando---Maitland--1760-Pembrook-Dr.h458802-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.