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"They changed me again after i already paid Travelocity. It took 3 days fo them to fix and refund my money. I was not very happy " More

By a verified traveller on Sat 11 Nov 2023

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Hotel Description

Enjoy the outdoor pool at this Altamonte Springs hotel

In Altamonte Springs

Stay at this Altamonte Springs hotel and you'll be within half a mile (1 km) of Cranes Roost Park and 2 miles (3 km) of Sanlando Park. Also, Altamonte Mall is within 2 miles (3 km) and The Trophy Club Of Orlando is within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a picnic area, and express check-out are also offered.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $93* Per night/room 2 May - 3 May

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking (Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

MainStay Suites Orlando Altamonte Springs ratings based on 25 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for MainStay Suites Orlando Altamonte Springs

Everyone (11) Couples (6) Family (8)
4 out of 5
Furniture was old

Posted by on 19 Feb. 2024

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3 out of 5
They changed me again after i already paid Travelocity. It took 3 days fo them to fix and refund my money. I was not very happy

Posted by , from CARIBOU on 11 Nov. 2023

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Comment from Hotel Management

15 Nov. 2023 by GM

Hi Wayne we sincerely apologize for the delay on your refund. We would like to inform you that we took care of this immediately after realizing we had charged your card when it was not suppose to. The bank usually takes 5 to 7 business days before it reflects in your account. Once again we apologize for the inconvenience. Regards MainStay Suites

4 out of 5
1st room I was in had no internet, cable, or telephone. 2nd room had intermittent cable and WiFi.

Posted by on 17 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by GM

Thank you for your feedback. We are glad you enjoyed your stay with us. Hope to see you again soonRegards MainStay Suites

2 out of 5

Posted by on 26 Nov. 2022

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1 out of 5
It didn't look clean,no hot water in room. I felt I rented a hourly Motel

Posted by on 4 Sep. 2022

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Comment from Hotel Management

6 Sep. 2022 by GM

Hi Mayelin Sorry for the issues you experienced during your stay with us. Rest assured we will rectify this and ensure that this doesn't occur again.

1 out of 5

Posted by , from North Port on 28 Feb. 2022

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5 out of 5

Posted by on 29 Dec. 2021

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1 out of 5
Terrible experience. We had the worst room in the whole place. Within feet of a major highway. My husband and I hardly slept for the noise. The bathroom was dirty. Other people’s hair everywhere and some kind of yucky stains on the shower curtain.

Posted by on 10 Sep. 2021

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Comment from Hotel Management

13 Sep. 2021 by GM

Thank you for your feedback

2 out of 5

Posted by on 8 Aug. 2021

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3 out of 5
I chose this hotel partially because their description of their amenities included breakfast. They didn't have breakfast at all, which I would have thought they should have already figured out how to serve it safely by now. There is a highway right next to the one side of the hotel so the noise of the cars, trucks, sirens, motorcycles being on the 2nd floor was horrible. There were only 2 handicapped parking spots & the same 2 cars pretty much occupied them the whole 7 days we were there, never moved.

Posted by on 6 Jun. 2021

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Comment from Hotel Management

8 Jun. 2021 by GM

Thank you for your feedback

About the MainStay Suites Orlando Altamonte Springs

Location 644 Raymond Avenue, Altamonte Springs, FL 32701

Property Features

MainStay Suites Orlando Altamonte Springs offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a business center on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly MainStay Suites Orlando Altamonte Springs. Free self parking is available. This Altamonte Springs hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Built in 1998
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

MainStay Suites Orlando Altamonte Springs offers 120 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. This Altamonte Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer available
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Wyndham Aparthotel Altamonte Springs Orlando
  • Hawthorn Suites Wyndham Orlando Altamonte Springs
  • Hawthorn Suites Wyndham Orlando Altamonte Springs Hotel
  • Candlewood Suites Orlando / Altamonte Hotel Altamonte Springs
  • Candlewood Suites Altamonte Springs
  • Hawthorn Suites Wyndham Orlando Altamonte Springs Hotel
  • Hawthorn Suites Wyndham Orlando Altamonte Springs
  • Hotel Hawthorn Suites by Wyndham Orlando Altamonte Springs
  • MainStay Suites Orlando Altamonte Springs Hotel
  • Hawthorn Suites Wyndham Orlando Hotel
  • Hawthorn Suites Wyndham Orlando
  • Hawthorn Suites by Wyndham Orlando Altamonte Springs
  • MainStay Suites Orlando Altamonte Springs Altamonte Springs
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.