4/10 Poor
Patrice
Travelled with family
May 8, 2025
This hotel is under renovation. We stayed on the 6th flr and the ice machine was not working and was told to go to the 5th flr which was being renovated. I had to walk all the end of a long hallway filled with dust and was totally unoccupied to get to it which gave me the creeps. Most of the time, only 2 elevators out of 3 was working and one was being used as a service elevator for construction crew complete with cardboard covering the walls. Parking was not free, paid $10 every day for parking which was just right behind the hotel. Breakfast was at TGIF next door with vouchers they provide you. Our room was dimly lit and the bathroom sink was cracked. The water was being turned off from 11am - 4pm. Not sure if it was due to construction or cost savings. Only saving grace was it was 10 mins to Universal.
Patrice
Stayed 3 nights in Mar 2025