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Mercure Orléans Centre

4.0 star property
4-star hotel near House of Joan of Arc

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Photo gallery for Mercure Orléans Centre

Deluxe Room, 1 Double Bed with Sofa bed
Bar (on property)
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Deluxe Room, 1 Double Bed with Sofa bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
44, quai Barentin, Orléans, Loiret, 45000
  • House of Joan of Arc
    ‪9 min walk‬
  • Place du Martroi
    ‪10 min walk‬
  • Sainte-Croix Cathedral
    ‪16 min walk‬

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Pool View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed, Pool View

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Balcony, River View

Classic Room, 1 King Bed, Balcony, River View

Classic Room, 1 King Bed, Balcony, River View

9.0 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Orléans

City center retreat .Within a 15-minute walk of this Centre-Ville hotel, you'll find House of Joan of Arc and Place du Martroi. Museum of Fine Arts and Sainte-Croix Cathedral are also within 2 miles (3 km).

What's nearby

  • House of Joan of Arc - 9 min walk - 0.8 km
  • Place du Martroi - 10 min walk - 0.9 km
  • Hôtel Groslot - 15 min walk - 1.3 km
  • Sainte-Croix Cathedral - 16 min walk - 1.4 km
  • Zenith Orléans - 5 min drive - 3.5 km

Getting around

  • République Tram Stop - 14 min walk
  • Orléans Avenue de Paris Station - 18 min walk
  • Paris Orly Airport (ORY) - 85 min drive

Restaurants

  • ‪Chez Dionysos - ‬10 min walk
  • ‪Le Cyranis - ‬9 min walk
  • ‪Boulangerie Pâtisserie Traiteur Jano - ‬9 min walk
  • ‪La paillote - ‬12 min walk
  • ‪New Antalya - ‬7 min walk

About this property

Mercure Orléans Centre

4-star hotel near House of Joan of Arc
Mercure Orléans Centre offers its guests a 24-hour health club and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Mercure Orléans Centre. Parking is available for a fee.

This 4-star Orléans hotel is smoke free.

  • 111 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1977
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Orléans Centre offers 111 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Spanish

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  • Parking included
  • Free WiFi
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CA $186 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Breakfast fees apply for children ages 12 and older when sharing existing bedding.

Renovations and closures

The property will be renovating from May 1 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Uncovered self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 01 and close September 30.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Orléans
Mercure Orléans Centre
Mercure Orleans Centre Hotel Orleans
Mercure Orléans Centre Hotel Orleans
Mercure Orléans Centre Orleans
Mercure Orléans Centre Hotel
Mercure Orléans Centre Orléans
Mercure Orléans Centre Hotel Orléans

Mercure Orléans Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 348 out of 890 reviews
Rating 8 - Good. 386 out of 890 reviews
Rating 6 - Okay. 106 out of 890 reviews
Rating 4 - Poor. 38 out of 890 reviews
Rating 2 - Terrible. 12 out of 890 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in convenient location for the old town and nice setting on the river. Decor in room was a bit dated but clean. The reception and bar area was very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Karishma

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff. Allow pets which is a bonus
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice comfortable city centre hotel

Very comfortable room, well appointed and spacious. ♿ Access to the hotel and room easy. Well placed overlooking the river and in easy walking distance of the city centre (along good pavements for wheelchairs).
Stayed 1 night in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service

Nice but careful with the room you book

Really nice staff and the lobby / restaurants are really well done. Breakfast was great. Only bad I would say was the room. It wasn’t refurbished and a bit old. The bed too.
Stayed 1 night in Nov 2024

8/10 Good

Alan, Hitchin

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Liked excellent staff on reception and restaurant. Didn't like that we purchased room with balcony at an extra cost but unusable as very dirty (being kind) and no furniture to use. No maintenance available at weekends and had to live with flickering lights in the bathroom which was unpleasant. Property is well kept on the inside but tired on the outside.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel in great location. Short walk directly along the river into old town.good parking for 8 euros per night. You cannot reserve parking and it was busy but its a big car park so we got a space ok
Stayed 1 night in Oct 2024

4/10 Poor

Zory

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

thomas

Disliked: Cleanliness, staff & service, amenities
Fire alarm no one apologized Bed like a board Too noisy Never again
Stayed 1 night in Sep 2024

2/10 Terrible

Sherri

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Propert desperately needs a deep clean and fixing of major elements.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great hotel with a brilliant restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful on Reception in particular
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great overnight stay. Some minor issues - paint flaking off door, no plug in the bathroom basin, no ability to change air conditioning setting - but good location and exc3llent public rooms. Double glazing ensures no traffic noise but at expense of “warm” room for sleepin*.
Stayed 1 night in Aug 2024

6/10 Okay

Guy, Haywards Heath

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Parking was overcrowded. Restaurant was chaotic with orders lost. Hotel and rooms seem poorly maintained.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the centre of Orleans and only a short walk away. Very friendly and helpful staff and the rooms were good value.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent weekend stay

Christian at the Reception gave us an enthusiastic and informative welcome. The entire staff was communicative, efficient and affable. The room was comfortable, spacious and functional with river view. It became warm in the middle of the two nights, even though the thermostat indicated 18C. Felt like 26C. Dinner at L'Entreact was a pleasant surprise. Our waiter, Mourchad was attentive and took excellent care of us. The Menu offers a vast variety of choices. Food preparation was very good. The entire wait staff offered great and accommodating service to all patrons. And specially with children. The facade needs a touch up but the lobby is classy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location with good parking. Property was well presented and our room was very clean. Breakfast was also very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, room comfort

Great value and good location

Very comfortable, great value, parking onsite and situated close to the city centre. An ideal hotel for a long weekend stay.
Stayed 1 night in Jul 2024

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Good stay

The beds are not the comfiest, pretty hard. The rooms are tired and need to be updated to match the rest of the hotel. The pool was wonderful Selection at breakfast was very good
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marc

Stayed 2 nights in Jun 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before when in the area. Always our first choice. A short walk to the city centre too for restaurants and bars.
Stayed 1 night in May 2024