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Hotel Emma

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hotel Emma

Double Room
TV
TV
Dining room
Double Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
PrĂ€stg. 31, Östersund, JĂ€mtland, 83131
  • Place, Badhusparken
    â€Ș4 min walk‬
  • Place, Ostersund Town Hall
    â€Ș4 min walk‬
  • Place, Mid Sweden University
    â€Ș5 min walk‬
  • Airport, Ostersund (OSD-Are)
    â€Ș15 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(55 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Desk, soundproofing, cribs/infant beds, rollaway beds

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 20 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

About the area

Östersund

In Östersund .With a stay at this Östersund hotel, you'll be steps from Stadsmuseum and KĂ€rnan Östersund. Ostersund Town Hall and Mittpunkten Mall are also within half a mile (1 km).

What's nearby

  • Stadsmuseum - 1 min walk - 0.2 km
  • Östersund Centrum - 3 min walk - 0.3 km
  • Badhusparken - 4 min walk - 0.4 km
  • Ostersund Town Hall - 4 min walk - 0.4 km
  • Mid Sweden University - 5 min walk - 0.5 km

Getting around

  • Östersund VĂ€stra Station - 4 min walk
  • Ostersund (OSD-Are) - 24 min drive

Restaurants

  • â€ȘWedemarks Konditori - ‬1 min walk
  • â€ȘBistro ĆœiĆŸkov - ‬1 min walk
  • â€ȘEspresso House - ‬1 min walk
  • â€ȘTre Rum - ‬2 min walk
  • â€ȘSir Winston Restaurant & Bar - ‬2 min walk

About this property

Hotel Emma

3-star guestrooms with free WiFi
Free breakfast is available daily. Public spaces have free WiFi. Hotel Emma also features a terrace, coffee/tea in a common area, and concierge services. You'll have access to the health club at a partner property.

This 3-star Östersund hotel is smoke free.

  • 18 guestrooms or units
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
Hotel Emma offers 18 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Front of property - evening/night
Hotell Östersund
Östersund
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.3 out of 5, Excellent, 1,344 reviews
The price is CA $165
CA $185 total
includes taxes & fees
Jun 14 - Jun 15
Hotell Östersund

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Front desk (limited hours)

Pets

  • Pets: SEK 135 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for SEK 375.0 per day.
  • Cribs (infant beds) are available for SEK 75.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: SEK 135 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 75.0 per night
  • Rollaway bed fee: SEK 375.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CHE-115.256.336

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Emma
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund

Frequently asked questions

How close is Hotel Emma to the airport?

Hotel Emma is 6.5 mi (24-min drive) away from the Ostersund (OSD-Are) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Emma?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Emma on Jun 14, 2026 start from CA $134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Emma have an airport shuttle?

Airport shuttle services are not available at Hotel Emma.

Does Hotel Emma offer free breakfast?

Hotel Emma offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 8:00 AM and 10:30 AM.

Is there a casino at Hotel Emma?

No, there is no casino at this hotel.

What time is check-in at Hotel Emma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Emma?

Free parking is not available at this hotel.

Does Hotel Emma have a pool?

Hotel Emma does not have a pool.

Does Hotel Emma have a spa?

There are no spa services available at this hotel.

How close is Hotel Emma to downtown Östersund?

Hotel Emma is 0.1 mi away from Östersund.

Hotel Emma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 488 out of 814 reviews
Rating 8 - Good. 258 out of 814 reviews
Rating 6 - Okay. 52 out of 814 reviews
Rating 4 - Poor. 14 out of 814 reviews
Rating 2 - Terrible. 2 out of 814 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family accommodations!
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the perfect hotel with all the nice touches to make it a very nice place to be.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Glynis

Dry nice hotel , friendly helpful staff . Excellent breakfast
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Frendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is
Stayed 1 night in Apr 2025
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Ok, but not more. Need som renovation. Small breakfast room. Friendly atmosphere.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, room comfort
Sentralt koselig hotell. Litt gammelt, men sjarmerende.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Carl-Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt OK
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Loisann

Liked: Cleanliness, staff & service, property conditions & facilities
Would like elevator service to street level and electrical outlet in bathroom
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Maria

Liked: Property conditions & facilities
Mysiga rum, trevlig personal. Gratis och generöst fika som vi verkligen uppskattade. Lite varmt pÄ rummet men öppnade fönstret. Minus för frukosten i annan byggnad som inte hade sÄ bra alternativ om man inte var förtjust i yoghurt eller fil. Minus ocksÄ för tvÄlen i badrummet som skulle vara kombinerad tvÄl schampo och fanns inget balsam. Mycket bra lÀge men var nÄgot stojigt en lönefredag dock inget som störde oss för mycket.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ann-Katrin

Liked: Cleanliness, staff & service, amenities
Lite slitet hotell men allt man behöver finns och det Àr rent och fint. Personal supertrevliga
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, amenities
Trevligt rum med bra sÀngar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities
Mysigt hotell, rent och snyggt och trevlig personal.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra lÀge, sköna sÀngar
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, amenities
JĂ€ttebra!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NĂ€ra och bra
Stayed 1 night in Nov 2025
Verified

8/10 Good

Turid

Liked: Cleanliness, staff & service
Greit Ä sentralt hotell. Minus at frokost ikke lenger serveres pÄ hotellet.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Egil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeg vill dele noen tanker om oppholdet vÄrt pÄ Hotell Emma. Selv om hotellet i seg selv har mye sjarm, historie og en trivelig atmosfÊre, som vi satte stor pris pÄ, opplevde vi dessverre en litt skuffende start pÄ dagen. Vi endte opp med Ä ta frokosten pÄ en nÊrliggende kafé, som viste seg Ä vÊre trang og hadde et begrenset utvalg. I tillegg var oppfÞlgingen fra betjeningen ikke helt pÄ topp. Dette stod i sterk kontrast til de positive anmeldelsene vi hadde lest om en herlig frokostbuffé, som faktisk var en av hovedgrunnene til at vi valgte dette hotellet. Til tross for frokostopplevelsen, vil jeg likevel anbefale Hotell Emma for de som setter pris pÄ sjarmerende atmosfÊre og historie. Alt i alt var det en blandet opplevelse, men det er jo gjerne slik det er med hoteller.
Stayed 3 nights in Nov 2025