"It seemed like the name indicated it was in the center of the downtown, but it is not. That was disappointing and I would not have booked the room in ... " More
City center stay
Your stay at this Civic Hospital - Experimental Farm - Central Park hotel places you within 2 miles (3 km) of Ottawa Hospital Civic Campus and Canada Agriculture and Food Museum. Commissioners Park and Dominion Arboretum are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.
16 Sep. 2020 by Front Office Manager
Thank you for the incredible 5/5 stars! We are happy to know you enjoyed your stay. We hope that while you were here you were able to take advantage of our complimentary high-speed WiFi. We look forward to seeing you again. Cheers, Corrianna R.
11 Nov. 2019 by Front Office Manager
Thank you for the wonderful review! We are pleased to know you had an exceptional stay. Hopefully while you were with us you were able to take advantage of our complimentary guest parking and high speed WiFi. We hope to see you again! Kind Regards, Corrianna R.
11 Nov. 2019 by Front Office Manager
Thank you for taking the time to leave a review. We appreciate your feedback.
23 Sep. 2019 by Corrianna, Front Office Manager
Thank you for your lovely review! We are so pleased that you enjoyed your stay with us. We are happy to hear you were able to take advantage of all the area has to offer. Hopefully you will stay with us again next time you are in the city!
5 Mar. 2019 by Niran Abeysinghe
Thank you for taking the time to rate us regarding your recent visit. I regret that we were not able to fully meet your expectations. Please let us know what we could have done better. Sincerely, Niran Abeysinghe
20 Feb. 2019 by Niran Abeysinghe
Dear Robert, Thank you for your feed back. I regret the inconvenience caused due to the cleaning schedule. I have forwarded your concern to the housekeeping manager for review and follow up. Hope you will consider staying with us again in the future. Sincerely Niran Abeysinghe
8 Jan. 2019 by Niran Abeysinghe
Thank you for providing feed back regarding your recent experience with us. I regret the inconvenience caused with the misunderstanding regarding your breakfast included rate but glad that we were able to rectify it later on.
Best Western Plus Ottawa City Centre offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1200 square feet (111 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and a garden are also featured at the eco-friendly Best Western Plus Ottawa City Centre. Self parking is free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking , RV, bus, truck parking
Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with safes and coffee/tea makers. 48-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in September 2016.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to noon and on weekends from 8:00 AM to noon.
Best Western Plus Ottawa City Centre has a restaurant on site.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.