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4.8 out of 5

"it was very well appointed. room was nice, bathroom was great, though my husband likes a bathtub. i was very happy with the shower. one of the nights ... " More

By a verified traveller on Wed 27 Apr 2022

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Hotel Description

3-star eco-certified hotel in Nepean

Nepean stay

Your stay at this Nepean hotel places you within 3 miles (5 km) of Queensway Carleton Hospital and Bayshore Shopping Centre. Funhaven Entertainment Centre and Centrepointe Theatre are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $148* Per night/room 30 Apr. - 1 May

Suite, Multiple Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Ottawa West ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Place Ottawa West

Everyone (1) Family (4)
5 out of 5

Posted by , from LONDON on 6 Jan. 2023

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5 out of 5
The staff was very friendly and supportive of our needs.The icing on the cake was the super cleanliness of our unit, the quality bedding and the quiet environment which made it extremely to have a good rest in preparation for our big day. Kudos to everyone for their professionalism and obvious passion for dispensing great service, cheers.

Posted by on 14 Feb. 2022

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Comment from Hotel Management

14 Feb. 2022 by Alison

Thank you for your review.

5 out of 5
Had a good nights sleep. Really enjoyed the new facility!

Posted by on 12 Jul. 2021

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Comment from Hotel Management

15 Jul. 2021 by Tammy

Thank you for taking the time to complete the survey. We are happy your had a wonderful sleep and look forward to hosting you again soon.

4 out of 5
it was very well appointed. room was nice, bathroom was great, though my husband likes a bathtub. i was very happy with the shower. one of the nights there was a yappy dog barking. i didn't know it was a pet friendly hotel. i would have liked a separate floor for dogs. but i will definitely be back.

Posted by on 27 Apr. 2022

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Comment from Hotel Management

28 Apr. 2022 by Alison

Thank you so much for your review. Please note that we do have some rooms with bathtubs. On your next stay, feel free to request one and we would be happy to accommodate.

5 out of 5
all good, clean

Posted by on 9 Nov. 2021

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Comment from Hotel Management

10 Nov. 2021 by Sebastian Zuniga

Hi Weiming, Thank you for your review!

About the Hyatt Place Ottawa West

Location 300 Moodie Drive, Ottawa, ON K2H 9G1

Property Features

Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square meters) and includes conference space. The eco-certified Hyatt Place Ottawa West also features multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. Self parking is free. This 3-star Ottawa hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 1183 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2021
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pull-out sofa bed
  • Smart television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

The Placery - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

The Market - This café specializes in American cuisine. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per accommodation, per stay
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Ottawa West Hotel
  • Hyatt Place Ottawa West Ottawa
  • Hyatt Place Ottawa West Hotel Ottawa

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.