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Best Western Ottumwa Inn & Suites

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Ottumwa Inn & Suites

Standard Room, 1 King Bed, Accessible, Bathtub
Lobby
Reception
Property amenity
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
2813 N Court Street, Ottumwa, IA, 52501
  • Cedar Creek Golf Course
    ‪3 min drive‬
  • Memorial Park
    ‪4 min drive‬
  • Bridge View Center
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

About the area

Ottumwa

In Ottumwa .You'll be 27.1 mi (43.7 km) from Southern Iowa Fair with a stay at this Ottumwa hotel.

What's nearby

  • Cedar Creek Golf Course - 3 min drive - 3.1 km
  • Memorial Park - 4 min drive - 3.5 km
  • Wapello County Historical Museum - 5 min drive - 5.9 km
  • Bridge View Center - 6 min drive - 6.6 km
  • Quincy Place Mall - 7 min drive - 8.3 km

Getting around

  • Ottumwa Station - 4 min drive

Restaurants

  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Burger King - ‬7 min drive
  • ‪Arby's - ‬7 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Grahams Dairy - ‬4 min drive

About this property

Best Western Ottumwa Inn & Suites

3-star guestrooms with free WiFi
Best Western Ottumwa Inn & Suites offers its guests an indoor pool and a health club. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served. Barbecue grills, a vending machine, and a picnic area are also featured at Best Western Ottumwa Inn & Suites. Self parking is free.

This 3-star Ottumwa hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Best Western Ottumwa Inn & Suites offers 61 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottumwa hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

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Quality Inn & Suites Ottumwa North

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 220 reviews
The price is CA $108
CA $120 total
includes taxes & fees
Jul 22 - Jul 23
Quality Inn & Suites Ottumwa North

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Health club
  • Indoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Best Western Ottumwa Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 165 out of 624 reviews
Rating 8 - Good. 179 out of 624 reviews
Rating 6 - Okay. 106 out of 624 reviews
Rating 4 - Poor. 82 out of 624 reviews
Rating 2 - Terrible. 92 out of 624 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kelly

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Didn't end up staying, we were there MAYBE 30 minutes and went somewhere else. I just felt very uneasy there. I didn't like the location. Our toilet didn't flush. The pool was too cold, even for my 7 year old. Overall, just not a comfortable environment. (Did not request a refund, just accepted my loss and left!)
Stayed 1 night in Mar 2025

4/10 Poor

Magdelana

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Creeper desk guy n alarms

The fire alarms went off multiple times later at night twice while my children and I were asleep. Due to someone cooking food and setting them off. The front desk helper was really worrying me from how he would follow me outside when I went to smoke a cigarette. Then get into the elevator Everytime I would use it to go to my room
Stayed 2 nights in Mar 2025

4/10 Poor

Claire

Stayed 1 night in Feb 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Amenities, property conditions & facilities
It was great everyone was nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Asher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here. Newer one in the area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Berenice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

6/10 Okay

Melinda

Liked: Staff & service
Disliked: Cleanliness
Bed uncomfortable, horrible blanket. Toilet not clean, trash left on chair, counter not wiped off. Heating unit loud!
Stayed 1 night in Feb 2025

4/10 Poor

Berenice

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

John

Stayed 2 nights in Jan 2025

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and super friendly and helpful staff!
Stayed 5 nights in Dec 2024

10/10 Excellent

Marialuisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Although I love lady bugs, I just don't want to sleep with them per se. Now don't get me wrong management offered to move us to a different room I was just too tired. It was an average hotel and the breakfast was gross. Potatoes they had were cold and the weird egg concoction was not to our liking. The management team were very nice people though. Would I stay again? No
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Carla

Business traveller, Travelled with partner
It was nice for a small town
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Katelyn

Travelled with group
Clean, updated hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
This has to be one of the friendliest hotel reception areas ever! Staff is so kind and helpful! Very clean and well maintained. This is definitely at the top of my list for Ottumwa Hotels.
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Nice staff. Had to call twice at desk to have someone check me in.
Stayed 2 nights in Sep 2024

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Staff could be more pleasant

Check in staff not very friendly but the hotel and room were comfortable and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find. Didn't really have anything that we didnt like.
Stayed 1 night in Sep 2024

10/10 Excellent

donara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024