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"relaxed and quiet
Architecture was old world . Staff was friendly. met interesting people.
"
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By a verified traveller on Sun 29 Dec 2019
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Hotel Description
4-star romantic resort near Indian Wells Tennis Garden
Indian Wells retreat
You'll find Indian Wells Tennis Garden and San Jacinto Mountains within 2 miles (3 km) of this Indian Wells resort. Also, El Paseo Shopping District is within 3 miles (5 km) and Living Desert Zoo and Gardens is within 6 miles (10 km).
Poolside dining
A full-service spa, 2 restaurants, and 3 outdoor pools are all featured at this romantic resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 3 spa tubs and get free self parking.
Free Internet, iPod docks
Featuring conveniences like refrigerators and coffee/tea makers, the 215 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include balconies or patios, iPod docks, and room service.
Miramonte Indian Wells Resort & Spa, Curio Collection by Hilton ratings based on 44 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Miramonte Indian Wells Resort & Spa, Curio Collection by Hilton
Everyone (4)Couples (1)
5 out of 5
relaxed and quiet
Architecture was old world . Staff was friendly. met interesting people.
Posted by a verified traveller on 29 Dec. 2019
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Comment from Hotel Management
7 Jan. 2020
by Guest Services
Thank you for staying with us!
1 out of 5
Staff was not well.imformed of what was provided and whatbwas not. Did not get the view as desribed in booking. Was not informed there was /would be a wedding performed with loud music till 10pm.
Posted by a verified traveller on 25 Feb. 2019
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Comment from Hotel Management
3 May 2019
by Matt, GM
Dear Guest,
We are sorry to hear you did not receive the room you were expecting and were not told about the wedding on property during your stay. We truly appreciate your feedback and are very sorry for the conditions encountered. We will address your comments with our team as we work to improve our guest experience. . We hope you will come visit us in the future.
3 out of 5
Hotel was under construction.
Pros:The room and the pool.
Cons:Let people know if there is construction at the hotel with option to cancel and go somewhere else before arrival.
Location:Restaurants nearby, grocery store, coffee, nail salon.
The hotel itself was very nice and the rooms were great. However, they informed us when we arrived that the hotel was under construction which meant that the restaurant was closed, the spa was closed and the lobby was located in another area. We should have been informed of this before arriving there with an option to cancel and go to another hotel but, we were not. Also, we were not given a compensation of the resort fee which, again would have been a nice gesture. They did give a continental breakfast which is mostly pastries and some hard boiled eggs for the guests as a compensation which, isn't much if you don't eat most of it. We paid a lot of the room and from further searches found that it was very high considering the construction work, etc. Would I recommend this hotel to a friend, maybe...but that option was not available so, I said yes because I did love the room itself and the pool area.
Posted by Leila, from Pasadena, CA on 15 Aug. 2017
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Comment from Hotel Management
18 Aug. 2017
by Katie
Leila,
Thank you for taking the time to review your stay. We regret you did not see the renovation notice Expedia has on our resort page. We hope you will visit us again once our transformation is complete to experience the all new Miramonte!
1 out of 5
Bummed!!!!
Pros:The adult pool...very quiet!
Location:TOOOOOO far from downtown Palm Springs and the outlets! Felt like we spent a lot of time in the car :(
I discovered I was sleeping on dirty, stained sheets!! GROSS!!! Also there was a bar sticking out of the bottom of my bed which we luckily didn't end up kicking....one of the drawers wouldn't close so it stayed opened in the middle of the room....ALSO very loud guests outside on the grass area from 1 AM-2:30 AM. And the guy who checked us in said we had a balcony....you couldn't even step out onto it!
Posted by a verified traveller on 10 May 2016
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2 out of 5
Please answer the phone/ return messages
Pros:Nice grounds
Cons:Staff on the phone. Housekeeping that returns messages
I lost my prescription eye glasses in the parking lot. I now have called maybe 15 + times over three different days trying to get hold of someone who is in charge of lost and found, and have left messages, all to no avail. Many times I call the main number and the phone just rings and rings. Other times I am transferred to housekeeping, and disconnected. When I try to get the head of housekeeping, I have been disconnected three times.
Posted by Dennis, from Newport Beach, CA on 12 May 2015
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5 out of 5
great room, staff and grounds.
Very relaxing stay. the room was great, the staff very friendly and the pool was very nice. this is a very nice place.
Posted by gregj2129, from northern California on 11 Jun. 2013
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5 out of 5
So Romantic!
Omg, I loved this hotel! It was so pretty. I loved the ambiance. I would love to visit again!
Posted by aphriknqween, from Los Angeles, CA on 28 May 2013
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5 out of 5
WONDERFUL!! Breathtaking resort!
Pros:Close restaurants, Quiet
Everything was great, Beautiful place :) Lovely scenery great Food!
Posted by Camacho, from Oregon, USA on 20 Sep. 2012
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5 out of 5
OUTSTANDING CUSTOMER SERVICE!
Pros:Close restaurants, Quiet, spa
I cannot say enough about our recent stay at the Miramonte! beautiful property, nice upgrade, large room, great food...you get it all, in a quiet, intimate, setting. There were some room upgrades going on, but that certainly was not particularly evident, no noise etc. The staff from the front desk to the spa was top notch, and much appreciated. We will absolutely stay again!
Posted by luvcontinental, from issaquah, wa on 18 Jul. 2012
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2 out of 5
Unimpressed, much better places in Palm Springs
Pros:Free Internet
Cons:Nothing close, Noisy
Bathroom was very small and very dated. They messed up my reservation where I had confirmed King Luxury rooms for me and my guest, they placed my guest in a room with two double beds, totally unacceptable. No complimentary coffee in the lobby or a Starbucks,mtook a long time to get a coffee through the dining room. Workroom was very small and inadequate for this type of hotel.
Posted by Nocityfun, from Wexford, Pine, PA, USA on 15 Mar. 2012
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About the Miramonte Indian Wells Resort & Spa, Curio Collection by Hilton
Miramonte Indian Wells Resort & Spa, Curio Collection by Hilton offers its guests a full-service spa, 3 outdoor swimming pools, and 3 spa tubs along with a steam room and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this resort measures 35000 square feet (3252 square meters) and includes a conference center. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Miramonte Indian Wells Resort & Spa, Curio Collection by Hilton. Self parking is free. A complete renovation of Miramonte Indian Wells Resort & Spa, Curio Collection by Hilton was completed in September 2017. Smoking is allowed in designated areas at this 4-star Indian Wells resort.
215 guestrooms or units
2 levels
12 buildings
2 dining venues
35000 sq ft of conference space
3252 sq m of conference space
Built in 1997
Bar by the pool
Bar or lounge
Coffee shop
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Terrace
Garden
Outdoor picnic space
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (23.4 km / 14.6 mi)
Parking: Free self parking; valet parking and RV/bus/truck parking available for a surcharge
Room Amenities
Miramonte Indian Wells Resort & Spa, Curio Collection by Hilton offers 215 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Private balcony or patio
IPod dock
In-room dining (limited hours)
HD television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Local calls (free)
Massage in room (surcharge)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11 AM.
Citrus & Palm Restaurant - Overlooking the pool and garden, this restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Tavern at Citrus & Palm - Overlooking the pool, this bar specializes in Californian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Pool Bar - This poolside restaurant specializes in Californian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.
Spa Services
Number of treatment rooms 13
Outdoor treatment areas
Couples treatment rooms
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Thalassotherapy treatments
Hydrotherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Spa tub in spa
Steam room in spa
Thai massage
Minimum age to access spa is 18
Reflexology
Sports massage
Detoxification wrap
Massages
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pets
Pets: USD 150 per pet, per week, plus a deposit of USD 0 per week
Only dogs and cats are allowed
Maximum 2 per room (weight limit: 75 lbs)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Only service animals are allowed
Service animals exempt from fees/restrictions
Debit cards not accepted
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:
Pool access
Health club access
Fitness center access
Fitness/yoga classes
Business center/computer access
Internet access
Newspaper
Phone calls
Faxes
In-room coffee
Self parking
Parking
Housekeeping
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: USD 10 per person (approximately)
Valet parking fee: USD 25 per night (in/out privileges)
Pet deposit: USD 0 per week
Pet fee: USD 150 per pet, per week
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Miramonte Resort Indian Wells
Miramonte Resort
Miramonte Indian Wells
You should know
Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
