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"Customer service was lacking and they gave a key to someone that accessed our room in the middle of the night! " More

By a verified traveller on Sun 24 Nov 2019

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Hotel Description

Motel near Empire Polo Club in Indio

In Indio

You'll find Empire Polo Club and John F. Kennedy Memorial Hospital within 3 miles (5 km) of this motel. Indian Palms Country Club and Riverside County Fairgrounds are also within 3 miles (5 km).

Outdoor pool, terrace

An outdoor pool, free self parking, and laundry facilities are featured at this motel. WiFi in public areas is free. A terrace and a garden are also provided.

Standard Room, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Basic Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 4 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Western Sands Motel ratings based on 5 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Western Sands Motel

Everyone (3) Couples (1) Family (1)
3 out of 5
Customer service was lacking and they gave a key to someone that accessed our room in the middle of the night!

Posted by on 24 Nov. 2019

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1 out of 5
Room was not clean, rusty screws in the shower drain sticking out pose issues and lots of hairs on the shower wall.

Posted by , from Houston on 7 Apr. 2019

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4 out of 5

Posted by on 26 Mar. 2019

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4 out of 5
Large room with full kitchen. Older motel but clean and well maintained. On main road but set back so no noticeable noise. Best deal at the time in an overpriced Indian Wells tennis market.

Posted by on 26 Mar. 2019

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3 out of 5
The property is old and needs a refresh. Bathroom ancient but the toilet was clean. Peeling paint, deadbolt inoperative, door looks like someone kicked it in.

Posted by on 16 Mar. 2019

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Property Features

Western Sands Motel offers its guests an outdoor pool, a terrace, and a garden. Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this Indio motel.

  • 37 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Western Sands Motel offers 37 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. This Indio motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Western Sands Motel INDIO
  • Western Sands Motel
  • Western Sands INDIO
  • Western Sands
  • Western Sands Motel Motel
  • Western Sands Motel Indio
  • Western Sands Motel Motel Indio
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.