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5.0 out of 5

"We did not get good service at the rooftop bar. Sat for a bit and no one waited on us. " More

By a verified traveller on Sat 05 Oct 2019

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Hotel Description

4-star spa hotel near Cathedral of Santa Maria of Palma

City center stay

Within a 10-minute walk of this Jaume III hotel, you'll find Paseo Maritime and Parc de La Mar. Also, Cathedral of Santa Maria of Palma is within half a mile (1 km) and Basilica of St. Francis is within 2 miles (3 km).

Full-service spa, outdoor pool

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Make the most of the fitness center and a rooftop terrace, and relax with drinks at one of the 2 bars/lounges.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 187 guestrooms offer free WiFi and minibars. Room service, hair dryers, and safes are also available.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$206* Per night/room 27 Apr. - 28 Apr.

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Saratoga ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Saratoga

5 out of 5
We did not get good service at the rooftop bar. Sat for a bit and no one waited on us.

Posted by on 5 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Guest Experience Department

Dear Anonymous Guest, Thank you for your feedback. We apologize about the issues you had in our rooftop bar, it is not our usual standard so we are really sorry about it. Best regards,

Property Features

Hotel Saratoga offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. You'll find a business center on site. A children's pool, a rooftop terrace, and spa services are also featured at the business-friendly Hotel Saratoga. For a fee, parking is available. This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Palma de Mallorca (PMI) (10.7 km / 6.7 mi)
  • Train station: Palma de Mallorca Son Fuster Station (4.7 km / 2.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Saratoga offers 187 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Blue Jazz Club - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Gastrobar Saratoga - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 3
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17.6 for adults and EUR 8.8 for children (approximately)
  • Self parking fee: EUR 16.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Saratoga Palma de Mallorca
  • Saratoga Palma de Mallorca
  • Hotel Saratoga Hotel
  • Hotel Saratoga Palma de Mallorca
  • Hotel Saratoga Hotel Palma de Mallorca

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.