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5.0 out of 5

"We did not get good service at the rooftop bar. Sat for a bit and no one waited on us. " More

By a verified traveller on Sat 05 Oct 2019

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Hotel Description

4.5-star luxury hotel near Es Baluard Museum of Modern and Contemporary Art

City center stay

At this Palma de Mallorca Old Town hotel, you'll be steps from Es Baluard Museum of Modern and Contemporary Art and within a 15-minute walk of Cathedral of Santa Maria of Palma. Also, Port of Palma de Mallorca is within 3 miles (5 km) and Cala Mayor Beach is within 6 miles (10 km).

Luxury amenities

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and visit the 2 bars/lounges and poolside bar for drinks.

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $242* Per night/room 31 Mar. - 1 Apr.

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (2 adultos + 2 niños)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Suite (2 adultos + 2 niños)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Saratoga ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Saratoga

5 out of 5
We did not get good service at the rooftop bar. Sat for a bit and no one waited on us.

Posted by on 5 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Guest Experience Department

Dear Anonymous Guest, Thank you for your feedback. We apologize about the issues you had in our rooftop bar, it is not our usual standard so we are really sorry about it. Best regards,

Property Features

Hotel Saratoga offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1399 square feet (130 square meters) and includes a conference center. A rooftop terrace, a library, and tour/ticket assistance are also featured at the luxury Hotel Saratoga. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1399 sq ft of conference space
  • 130 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Palma de Mallorca Son Fuster Station (7.5 km / 4.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Saratoga offers 180 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Blue Jazz Club - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Gastrobar Saratoga - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, Mastercard, and Eurocard. Cash is not accepted. This property uses a grey water recycling system.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.8 for adults and EUR 9.9 for children
  • Covered self parking fee: EUR 16.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Saratoga Palma de Mallorca
  • Saratoga Palma de Mallorca
  • Hotel Saratoga Hotel
  • Hotel Saratoga Palma de Mallorca
  • Hotel Saratoga Hotel Palma de Mallorca

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.