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Puro Oasis Urban Hotel

4.0 star property
4-star boutique hotel near Passeig del Born, connected to a shopping center

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Photo gallery for Puro Oasis Urban Hotel

Interior detail
Joy-Junior suite
Rooftop pool
Interior
Porch

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carrer de Montenegro, 10, Centre, Palma de Mallorca, Mallorca, 07012
  • Place, Passeig del Born
    ‪2 min walk‬
  • Place, Lonja de Palma de Mallorca
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪5 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪10 min drive‬

Room options

View all photos for Flow- Double Standard

Flow- Double Standard

Flow- Double Standard

9.6 out of 10
Exceptional
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Mediterranean- Double Room

Mediterranean- Double Room

Mediterranean- Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Joy-Junior suite

Joy-Junior suite | View from room

Joy-Junior suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Oasis-Suite

Oasis-Suite

Oasis-Suite

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed OR 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Mandala-Double premium

Mandala-Double premium

Mandala-Double premium

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Flow-Single Room

Flow-Single Room

Flow-Single Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Purobeach-Superior Suite

Purobeach-Superior Suite

Purobeach-Superior Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed and 1 Twin Sofa Bed

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About the area

Palma de Mallorca

City center retreat .With a stay at this Palma de Mallorca Old Town hotel, you'll be steps from Lonja de Palma de Mallorca and Passeig del Born. Also, Cathedral of Santa Maria of Palma is within half a mile (1 km) and Porto Pi Centro Comercial is within 3 miles (5 km).

What's nearby

  • Passeig del Born - 2 min walk - 0.2 km
  • Lonja de Palma de Mallorca - 2 min walk - 0.2 km
  • Paseo Maritimo - 3 min walk - 0.3 km
  • Parc de la Mar - 3 min walk - 0.3 km
  • Cathedral of Santa Maria of Palma - 5 min walk - 0.4 km

Getting around

  • Marratxi Pont d Inca Station - 9 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca Airport (PMI) - 25 min drive

Restaurants

  • ‪Ombu - ‬2 min walk
  • ‪Restaurant de Tokio A Lima - ‬2 min walk
  • ‪Coto - ‬2 min walk
  • ‪Ritzi Palma - ‬1 min walk
  • ‪La Cueva - ‬1 min walk

About this property

Puro Oasis Urban Hotel

4-star boutique hotel near Passeig del Born, connected to a shopping center
Puro Oasis Urban Hotel offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A rooftop terrace, spa services, and multilingual staff are also featured at the boutique Puro Oasis Urban Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Puro Oasis Urban Hotel offers 51 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 52-inch LCD televisions come with premium digital channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Puro Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 17 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 52-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in after 11:00 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 17 per person
  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in after 11:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Puro
PuroHotel Palma Hotel
Puro Hotel Palma de Mallorca
Puro Palma de Mallorca
Puro Hotel Palma De Mallorca, Majorca
Puro Hotel Palma De Mallorca Majorca
PuroHotel Palma Palma de Mallorca
Purohotel Palma
Puro Oasis Urban Hotel Hotel
Puro Oasis Urban Hotel Palma de Mallorca
Puro Oasis Urban Hotel Hotel Palma de Mallorca

Puro Oasis Urban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 457 out of 835 reviews
Rating 8 - Good. 268 out of 835 reviews
Rating 6 - Okay. 76 out of 835 reviews
Rating 4 - Poor. 21 out of 835 reviews
Rating 2 - Terrible. 13 out of 835 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Stayed 2 nights in Sep 2025

8/10 Good

Hege Cecilie

Liked: Staff & service, property conditions & facilities, room comfort

Will stay here again 🌻

Very comfortable bed and beautifully renovated old building in a very central location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alice Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

flemming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, hotel and breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gerald

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing the best part of this stay was the unforgettable service this is a class A accomodation
Stayed 10 nights in Aug 2025

2/10 Terrible

Lori

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
Stayed 2 nights in Aug 2025

10/10 Excellent

Kaili

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the hotel was in the center of the action and that it was modern with a boutique feel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mikesh

Stayed 4 nights in Aug 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, amazing service
Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pay to stay shame I couldn’t afford to pay to dine

Great place to visit the old town . Fantastic Restaurants. Very upper class prices ( if your English) but all surrounding restaurants not bad . Staff friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Charlotta

Stayed 2 nights in Jul 2025

10/10 Excellent

Kristen Angel, Pomona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily. Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth. Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!
Reception area
Beatnik patio
Beatnik bar entrance
Rooftop
Stayed 12 nights in Jul 2025

6/10 Okay

Natasha

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Publicité mensongère, aucun dédommagement

Je me suis fait avoir avec leur ancienne publication sur hotels.com: photo mis de l'avant de leur beach club (donc méga piscine) et piscine mentionnée dans les caractéristiques On a donc annuler une autre hôtel pour prendre celle-ci. Arrivé là-bas cette piscine est un fait un grand bain sur le toit! On va voir la direction qui nous demande de prouver, mais impossible puisque le lien sur le site a été corrigé: ils ont changé la photo "front", et les features de l'hôtel. On comprend donc qu'on ne fut pas les premiers à se plaindre! Nous sommes 4 à l'avoir vu puisqu'avant de choisir je montre toujours les choix d'hôtels à mes 2 grandes filles et mon conjoint. Bref quelle déception avec cette chaleur, surtout que l'autre hôtel était plus jolie et moins dispendieuse....
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Khirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

linhui

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gluten-free breakfast options. Lovely courtyard for breakfast and roof terrace for drinks. Lots of stairs and corridors made it feel different and unique. There is a lift to most rooms. Excellent service and friendly staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful ( actually 2 hotels which share facilities). Staff lovely, definitely worth including breakfast and definitely worth getting a larger room. We had a 18ms room and was lovely but small and windows only gave natural light, no view. So if you wish to relax in your room and a view is important choose one of the larger rooms budget allowing
Stayed 4 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love The Puro - we stay there each time we're in Palma. The rooms are cozy, but beautiful, the beds are so comfortable, and the breakfast is delicious. Every staff member makes you feel welcome and that your every care/ concern will be taken care of. Highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jerayr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Sep 2024

10/10 Excellent

Ian

Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Very good location
Stayed 4 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Absolute best!! They will happily watch your bags before checkin and after checkout. Customer service was excellent. Jimena was FABULOUS!! She checked us in, set us up with the Puro hotel on the WhatsApp, gave us fabulous recommendations on where to go and what to eat in La Palma and absolutely went out of her way to make our time at the hotel AND the city incredible. I can’t say enough about her or the hotel. The hotel itself is beautiful, the mattress was incredibly comfortable, and the bathroom was beautiful. I enjoyed soaking away the day in our rooms tub. Recommendation if you are planning on using the soaking tub - go to the LUSH down the street and purchase some bath salts! Also - the breakfast! Absolutely incredible. It’s all delicious and high quality. Breakfast is buffet style - which my husband and I loved. We had the best nights sleep and by far the best breakfast at Puro! I would HIGHLY recommend to anyone staying in La Palma. We would love to stay at this hotel again and will plan our next trip to Mallorca accordingly so that we can stay here. Just book! You’ll love it. Enjoying your trip!
Stayed 1 night in Aug 2024