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Comfort Inn Palo Alto

2.5 star property
Art Deco hotel near Stanford University

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Photo gallery for Comfort Inn Palo Alto

Exterior
Lobby
Standard Room, 1 King Bed
Premium bedding, pillowtop beds, desk, blackout drapes
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
3945 El Camino Real, Palo Alto, CA, 94306
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Place, San Antonio Shopping Center
    ‪4 min drive‬
  • Place, Peers Park Dog Park
    ‪5 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.6 out of 10
Good
(35 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Palo Alto

Heart of Palo Alto.With a stay at this Ventura hotel, you'll be within half a mile (1 km) of Silicon Valley and 2 miles (3 km) of San Antonio Shopping Center. Stanford University and Palo Alto VA Hospital are also within 3 miles (5 km).

What's nearby

  • Mitchell Park Dog Park - 18 min walk - 1.5 km
  • Palo Alto VA Hospital - 4 min drive - 1.9 km
  • DVBIC Palo Alto - 4 min drive - 2.2 km
  • San Antonio Shopping Center - 4 min drive - 2.9 km
  • Peers Park Dog Park - 5 min drive - 2.9 km

Getting around

  • California Ave Station - 3 min drive
  • Whisman Station - 9 min drive
  • San Francisco Intl. Airport (SFO) - 38 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Hong Kong Restaurant - ‬6 min walk
  • ‪Holy Sushi - ‬13 min walk
  • ‪State of Mind Slice House - ‬4 min walk
  • ‪So Gong Dong Tofu House - ‬6 min walk

About this property

Comfort Inn Palo Alto

Art Deco hotel near Stanford University
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. Event space at this hotel measures 300 square feet (28 square meters) and includes conference space. A vending machine, multilingual staff, and express check-out are also featured at the business-friendly Comfort Inn Palo Alto. Self parking is free.
  • 1 building
  • 70 guestrooms or units
  • 2 levels
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
Comfort Inn Palo Alto offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comfort Inn Palo Alto Stanford
Comfort Inn Palo Alto Stanford University
Comfort Inn Stanford
Comfort Inn Stanford University
Comfort Inn Stanford University Motel
Comfort Inn Stanford University Motel Palo Alto
Comfort Inn Palo Alto Stanford University Motel

Comfort Inn Palo Alto Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 1005 reviews
Rating 8 - Good. 338 out of 1005 reviews
Rating 6 - Okay. 187 out of 1005 reviews
Rating 4 - Poor. 96 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

MARVALEE

Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Staff & service
Great cleanliness and breakfast
Stayed 3 nights in Oct 2025

6/10 Okay

Kiran

Stayed 2 nights in Oct 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very practical and affordable motel in the area. Good sized room with fridge et microwave (fridge was noisy and I had to unplug it for more comfort), easy parking. Pretty good breakfast included for the price (fruits, granola, waffle machine, salty options, and of course coffee, juice...) It can be a bit noisy depending on your neighbors, but that wasn't a big issue in practice.
Stayed 4 nights in Oct 2025

2/10 Terrible

Daniel, Marina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the front desk around 11 PM and checked in fairly quickly. That’s where the only good part of my stay ended. When I opened the door to my assigned room, I was greeted by an absolute disaster, the bed was completely unmade, the bathroom was filthy, and there were crumbs scattered all over the floor. It was obvious the room had never been cleaned after the previous guests. Exhausted and frustrated, I went back to the front desk to report it. Instead of taking my word for it, the staff member insisted on verifying it himself, as if I was making it up. Ten minutes later, he returned looking embarrassed and finally admitted the room was indeed dirty. Then, unbelievably, he tried to contact housekeeping to have the room cleaned right then, close to midnight! The idea that I should wait around while someone tidied up a filthy room at that hour was beyond inconsiderate. After another long wait, I was told no cleaning staff were available, and only then was I reassigned to a different room. By this point, it was well past midnight, and my patience was gone. The entire ordeal was handled so poorly, from the disbelief to the lack of urgency or basic courtesy, that I felt completely disrespected as a paying guest. This was one of the worst hotel experiences I’ve ever had. The condition of the rooms and the staff’s response were both unacceptable. I left feeling disgusted and deeply disappointed. I will never stay here again and strongly recommend others look elsewhere
Stayed 1 night in Oct 2025

8/10 Good

Ethan, Coto de Caza

Stayed 1 night in Oct 2025

10/10 Excellent

Ethan, Coto de Caza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, but my room was very cramped. Staying in Room 126 (by own request), the room had everything I needed but was a little tight in space. Maybe if they a smaller mattress in that room, there would be more space.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy was so helpful and got us into our room early!
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking good, room was clean, quiet.
Stayed 1 night in Oct 2025

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pilllows were a little too hard. Need softer beds and pillows
Stayed 1 night in Oct 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
La atension al cliente es patética la señora que atiende en recepción que parece asiática y usa lentes te trata con los pies y te discrimina
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and great value for the money!

An older facility but clean and organized. Included breakfasts are excellent!
Stayed 3 nights in Oct 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only spent one night but slept very well.
Stayed 1 night in Oct 2025

8/10 Good

john

Very low shower water pressure
Stayed 1 night in Oct 2025

6/10 Okay

Brad

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sidney

Stayed 3 nights in Sep 2025

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good renovations

Our renovated room had good lighting but lacked bedside reading lights. We liked the new uncarpeted floors.
Stayed 5 nights in Oct 2025

6/10 Okay

francisco

Average for the area
Stayed 1 night in Oct 2025

8/10 Good

Leiska

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and convenient
Stayed 1 night in Sep 2025

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities
Clean room, very nice staff, good breakfast
Stayed 2 nights in Sep 2025

6/10 Okay

Marisol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Reserved a non smoking room and when I and kids went in it was very bad odor or smoke (cigarette) night clerk said it was the air freshener I stay here often but this time it was just no satisfactory.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2025

8/10 Good

Josefina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good service, clean but old room, decent complementary breakfast, small parking lot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Duane B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Sep 2025