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Hierapark Thermal & Spa Hotel

5.0 star property
Family-friendly 5-star hotel near Pamukkale Thermal Pools

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Photo gallery for Hierapark Thermal & Spa Hotel

Hotel features modern architecture with balconies on each floor, set amidst well-maintained landscaping and a paved walkway.
Enjoy a comfortable seating area with tables and chairs on the hotel's outdoor terrace, offering a city view.
Experience the hotel's contemporary lobby, featuring a spacious reception area with a decorative vase and polished floor.
Relax in a tranquil spa area with cushioned lounge chairs and polished tile floors.
Enjoy a refreshing swim in the hotel's outdoor pool, surrounded by comfortable seating areas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking included

Explore the area

View in a map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190
  • Red Travertine of Karahayit
    ‪7 min walk‬
  • Hierapolis
    ‪4 min drive‬
  • Pamukkale Thermal Pools
    ‪12 min drive‬

Room options

View all photos for Superior Suite

Enjoy a restful stay in this stylishly designed room with a comfortable bed, bedside table, and a touch of greenery.

Superior Suite

7.6 out of 10
Good
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

Enjoy a comfortable stay in this well-appointed room with a large bed, desk, and seating area.

Deluxe Room

8.2 out of 10
Very good
(23 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Denizli

City center stay.With a stay at this Pamukkale hotel, you'll be within half a mile (1 km) of Red Travertine of Karahayit and 2 miles (3 km) of Pamukkale-Hierapolis. Hierapolis and Hierapolis Necropolis are also within 3 miles (5 km).

What's nearby

  • Red Travertine of Karahayit - 7 min walk - 0.6 km
  • Hierapolis - 4 min drive - 3.4 km
  • Antique Pool - 7 min drive - 4.9 km
  • Cleopatra Pools - 7 min drive - 4.9 km
  • Pamukkale Thermal Pools - 12 min drive - 5.3 km

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • ‪Karahayıt Meydan Dönercisi - ‬7 min walk
  • ‪Ece Yengari Restorant - ‬8 min walk
  • ‪Sultan Sofrası - ‬9 min walk
  • ‪Yörük Evi - ‬7 min walk
  • ‪Semaver Gözleme Çay Evi - ‬8 min walk

About this property

Hierapark Thermal & Spa Hotel

Family-friendly 5-star hotel near Pamukkale Thermal Pools
Hierapark Thermal & Spa Hotel offers its guests a full-service spa, hot springs, and a complimentary water park. 2 outdoor swimming pools and 4 indoor swimming pools are also on site. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 3014 square feet (280 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Hierapark Thermal & Spa Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Denizli hotel is smoke free.

  • 104 guestrooms or units
  • 4 levels
  • 3 buildings
  • Meeting rooms
  • 3014 sq ft of conference space
  • 280 sq m of conference space
  • Built in 2017
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hierapark Thermal & Spa Hotel offers 104 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Denizli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hierapark Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

There are 2 indoor hot springs and outdoor hot springs open between 8:30 AM and 11:00 PM. The temperature in the hot springs is set to 106°F.

Languages

English, German, Turkish

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  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 536 reviews
The price is CA $193
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includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • 4 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 indoor/outdoor hot springs
  • 4 indoor pools
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Full-service spa
  • Library
  • Mini golf
  • Natural pool
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, debit cards, and cash. This property uses solar and geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 19027

We should mention

  • Hot springs access available from 8:30 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Hierapark Thermal & Spa Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 316 reviews
Rating 8 - Good. 99 out of 316 reviews
Rating 6 - Okay. 45 out of 316 reviews
Rating 4 - Poor. 15 out of 316 reviews
Rating 2 - Terrible. 12 out of 316 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

MIKI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is family friendly, good with indoor and outdoor pools and these pools are open until 11pm (some pools are heated so we were able to enjoy outdoor heated pool.) We enjoyed heated pool so much that we returned again the morning. The food is ok. A lot of vegitable options but limited options for meat eaters.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting from US

We are a senior couple from US, and were traveling by car in Turkey. Hierapark Thermal & Spa was a very nice hotel, very comfortable and friendly staff. We enjoyed the outdoor thermal pool; very warm. Meals and bar were nice, also.
Stayed 2 nights in Feb 2025

6/10 Okay

Christine

Travelled with family
Liked: Amenities
The thermal water pool was relaxing and enjoyable. We stayed here after a visit to Laodicea, Hierapolis and Pamukkale from our starting point of Kusadasi (which we used as a base to visit Ephesus). The hotel does not live up to 5-star category. We had 2 rooms. The non-smoking rooms smelled like smoke, the rooms smelled very stuffy, the bathroom was very basic (more like a 2 or 3 star hotel). There was only shampoo and a conditioner that looked extremely old (it had separated in the dispenser and looked like it had not been changed in a long time). There was no shower gel or bath soap. No tissue paper (Kleenex) in the bathroom (at all) - usually these are basics in a 5-star hotel. The buffet food both at dinner and breakfast was basic too. Instead of having so many dishes, it would be best if they offered less dishes but of higher quality. The hotel had very few guests and yet they could not give us two rooms next to each other (they were in the same hall but separated by another room).
Stayed 1 night in Mar 2025

2/10 Terrible

Abdelmajid

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest hotel. Facility is falling apart Towels are 10 years old and have holes in them. Spend your money elsewhere
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot springs!

Great thermal spa & we had excellent hamam & massage. As tourists it was interesting that mainly guests were Turkish, so it wasnt usual euro crowd Evening food good, breakfast ok. Live entertainment ok
Stayed 1 night in Oct 2024

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not walkable to any shopping or restaurants. But very nice hotel & staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two night here and loved the facilities and the proximity to attractions in the area. The pool and spa area was well appointed and the breakfast included was delightful.
Stayed 1 night in Aug 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, Great Breakfast. No Wi FI around Hotel. Great restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Vikas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new property, nice and helpful staff. Breakfast has so much variety. Live music and dance in the evening. Demet, Manager helped us beyond our expectations to deal with medical emergency. Highly recommend to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, hot steam, swimming pools, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Liked: Staff & service, property conditions & facilities
Really enjoyed our stay, friendly and helpful staff, nice food and terrific pool and thermal bathing facilities. Conveniently located close to town centre and minibus and close bus ride to Pamukkale
Stayed 3 nights in Jun 2024

6/10 Okay

Sonata, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
The receptionist lady was very nice. The noise from the tour groups and construction going on wasn’t very pleasant .
Stayed 2 nights in May 2024

6/10 Okay

Bodin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 11 nights in Apr 2024

10/10 Excellent

Jun

Liked: Cleanliness, property conditions & facilities
I like hot spring pool.
Stayed 1 night in Apr 2024

6/10 Okay

TEJASH

Disliked: Cleanliness, property conditions & facilities, room comfort

Never ever recommend this hotel to anyone.

By suite bedroom had no air conditioning at all. The front desk kept on giving excuses about it. The 2nd suite room had a/c in both sitting room as well as the bedroom. Dragging our luggage to and from parking lot too was very difficult with no help from the hotel staff. For the price I paid, I should have gotten a lot better deal expected from Hotels.com
Stayed 2 nights in Apr 2024

10/10 Excellent

Oksana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and quiet, friendly staff. Very good for families with kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Chong Ghee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to bring along your own swim cap else you have to purchase it for 1 euro. Dining options were not as good the food were just okay.
Stayed 1 night in Dec 2023

8/10 Good

saleem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Nov 2023

8/10 Good

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not the cleanest hotel room I have stayed but the evening entertainment is the best! The bellydance as well as the live music by the local artists are the best! We booked individually but realized mostly it hosts tour groups, but it doesn't interfere with enjoying the facilities nor too crowded over breakfast and it helps with evening entertainment to have a big audience
Stayed 2 nights in Nov 2023

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property conveniently located near Pamukkale. We loved it and highly recommend it!
Stayed 1 night in Oct 2023