4/10 Poor
Melissa
Travelled with family
Jul 26, 2025
Be cautious about staying here!!! The staff is not very friendly at all. I called before making reservations to make sure there were private balconies because this is one of the most important things. My son has Asperger‘s. He doesn’t like being around many people but he loves sitting and just watching the ocean. We get there there are not private balconies at the hotel. Hotel guest can only use 1 of the 2 pools and the breakfast is not free, not even coffee. Ice isn’t even free here! My mom had a bad fall there and the staff wouldn’t even call for an ambulance or give me the address they said use my cell. Be careful! I couldn’t even walk out after dark without people whistling and yelling at me. Went out for a charger after dark and never felt so unsafe. Parking lot is dark and you have to walk down a dark street if you’re not in a parking spot by noon!!! Never again! And of course a manager was never available! If you’re on the 1st floor you can’t see the ocean because of the sand dunes, 2nd floor palm trees block your view! The Rusty Anchor was never open. The pool was decent but trash left everywhere from the day before. No housekeeping. However we did see the housecleaning crew on the floors cleaning check out rooms and they were nice!! They were the only ones. Front desks act like your a burden to even check in. Oh and check in can be anywhere from 4pm till midnight! Front desk always says the manager is out.
Melissa
Stayed 3 nights in Jul 2025