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Hotel Victoria au Lac

3.0 star property
3-star hotel near Lake Lugano

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Photo gallery for Hotel Victoria au Lac

Lake view
2 restaurants, lunch, dinner served; Mediterranean cuisine
Exterior
In-room safe, desk, soundproofing, free WiFi
2 restaurants, lunch, dinner served; Mediterranean cuisine
Reviews
7.4

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Riva Paradiso 2b, ingresso Via G. Guisan 3, Paradiso, TI, 6902
  • Popular LocationLAC Lugano Arte e Cultura11 min walk
  • Popular LocationMonte San Salvatore3 min drive
  • Popular LocationLake Lugano5 min drive
  • AirportLugano (LUG-Agno)13 min drive

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Doppelzimmer mit Seeblick

Doppelzimmer mit Seeblick

Doppelzimmer mit Seeblick

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property
Hotel San Carlo
Pet-friendly
Free WiFi
Breakfast available
Housekeeping
4.1 out of 5, Very good, (152)
The price is CA $322
per night
CA $345 total
includes taxes & fees
17 May - 18 May
Hotel San Carlo

About the area

Paradiso

In Paradiso .You'll find Museum of Modern Art and Giancarlo and Danna Olgiati Collection within a 15-minute walk of this Paradiso hotel. Also, LAC Lugano Arte e Cultura is within half a mile (1 km) and Lake Lugano is within 2 miles (3 km).

What's nearby

  • LAC Lugano Arte e Cultura - 11 min walk
  • Via Nassa - 13 min walk
  • Palazzo dei Congressi - 3 min drive
  • Monte San Salvatore - 3 min drive
  • Lake Lugano - 5 min drive

Getting around

  • Lugano-Paradiso - 5 min walk
  • Lugano Funicular Station - 6 min drive
  • Lugano (LUG-Agno) - 13 min drive

Restaurants

  • Ristorante Pizzeria Tivoli - 1 min walk
  • I Due Sud - 4 min walk
  • OK-Bar - 10 min walk
  • Lido Riva Caccia - 5 min walk
  • Restaurant META - 1 min walk

About this property

Hotel Victoria au Lac

3-star hotel near Lake Lugano
There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a vending machine are also featured at Hotel Victoria au Lac. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Paradiso hotel.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Hotel Victoria au Lac offers 30 air-conditioned accommodations with safes and complimentary newspapers. This Paradiso hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • Grocery/convenience store
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Free newspapers
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 20 per day
  • Rollaway bed fee: CHF 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Victoria au Lac
Hotel Victoria au Lac Paradiso
Victoria au Lac
Victoria au Lac Paradiso
Victoria Au Lac Lugano
Hotel Victoria au Lac Hotel
Hotel Victoria au Lac Paradiso
Hotel Victoria au Lac Hotel Paradiso

Hotel Victoria au Lac Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 69 out of 299 reviews" "
Rating 8 - Good. 129 out of 299 reviews" "
Rating 6 - Okay. 58 out of 299 reviews" "
Rating 4 - Poor. 28 out of 299 reviews" "
Rating 2 - Terrible. 15 out of 299 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Was in a quiet part of the lake but still accessible to the main city and all the transport boats. Breakfast was great and so was the restaurant downstairs for dinner.
Stayed 4 nights in Oct 2023

10/10 Excellent

Egidio

Stayed 1 night in Oct 2023

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
MUST READ. Book at your own peril!!!
This was a couples trip and each couple booked a separate room. Pros: front desk staff was friendly and attempted to address concerns up to their limitation, location is good with easy access to downtown Lugano (we previously thought it would be further) Cons: - Hotel is VERY outdated with very few modern amenities - Management refused to allow the front desk to give us the controller for A/C unit. They claimed the weather was not warm enough and we could leave the window open. The problem with this is the excessive noise from outside all night long which leads to the next con: - The hotel has a strip club in the lobby and indecent pictures in the basement where the public bathrooms are. The nightclub attracts people at odd hours and there is loud noises and conversations keeping your from sleeping. We literally couldn’t get more than 3-4 hours of sleep per night. The solution would have been to close the windows and turn on the A/C, but… - There was a hose in the middle of the shower connecting the faucet to the shower head. You basically shower touching the hose and work your movements around it. - Even during the time of the year that managements allows A/C, there is a $30 charge per day for the usage. Overall we wanted to like the place for its location, views, and front desk customer service but at every moment, it disappointed us more.
Stayed 2 nights in Sep 2023

10/10 Excellent

Emily

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the building was showing its age with its creaky, carpeted floors, dim lighting, and faded furniture, it was great in the places that mattered most to us. The beds were clean and comfortable, the bathroom was very, very spacious, the air conditioner worked consistently well throughout our stay, and it was very quiet throughout the night. Breakfast options were limited to cold options (other than the option to boil your eggs and toast your bread) but the coffee was freshly made to order and you could sit outside on their balcony to enjoy your meal if you wanted. Would stay again!
Stayed 2 nights in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this property is older it is lovely and functions without problem. The staff is friendly and inviting. Breakfast is delicious and the views of the lake are gorgeous. It is farther from the town center but is worth the 10 minute walk along the lake or the 1 minute bus trip. The AC was an added bonus! My only negative is that it smells heavily of cigarette smoke.
Stayed 2 nights in Aug 2023

4/10 Poor

Parvane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Arielle

Stayed 2 nights in Aug 2023

10/10 Excellent

zinoviy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

8/10 Good

Pakorn

Travelled with partner
Liked: Cleanliness, staff & service
Location is really great. 5 mins walk to Paradiso Train Station and Migros. Bus stop is next to hotel and 2 mins walk to Paradiso boat pier. Old hotel with bigger room. Beautiful lake view but not good facilities. The breakfast is good though. Overall, you got what you pay for.
Stayed 1 night in Jun 2023