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"Like this hotel because it offers a good stay in Pemberton for less money than you pay in Whistler with most of the same amenities. Staff very friendl ... " More

By a verified traveller on Fri 02 Dec 2016

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Hotel Description

3.5-star eco-friendly lodge near Big Sky Golf and Country Club

In Pemberton

You'll find Big Sky Golf and Country Club and The Meadows at Pemberton Golf Course within 3 miles (5 km) of this lodge. Pemberton Distillery is 3.8 mi (6 km) away.

Full-service spa, outdoor pool

A full-service spa and an outdoor pool are featured at this smoke-free lodge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Fireplaces, free WiFi

Boasting fireplaces, the 85 guestrooms also offer free WiFi and kitchens. LCD TVs come with cable channels, and other amenities include iPod docks and living rooms. Weekly housekeeping is available.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$276* Per night/room 24 Jun. - 25 Jun.

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pemberton Valley Lodge ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pemberton Valley Lodge

Everyone (1) Business (1)
2 out of 5

Stayed over Xmas holidays 2011, should have paid the extra and stayed at Whistler

Pros: Free Internet
Cons: not clean, poor quality
Would not recommend staying here. Lack of follow through by staff and management was very frustrating. Overall rating for our family of 3 was Disappointing. Found they cut ever corner that they could and were not concerned about getting return guests as they have a huge feed from Whistler. We stayed at the hotel for 3 nights over the holidays as we were planning to ski at Whistler. Room: spacious 1 brm suite, kitchen facilities poor, very old and well used small appliances, microwave broken. ( Asked every day to get a replacement one, nothing was done) Facilities: hot tub broken entire visit, kept getting different stories about timelines for repair, was broken well before xmas and not repaired by NYE. Pool was closed over visit for 1 night, electrical issue. Service- poor, cleaning staff, do not clean kitchen (30.00), they charge extra per night for our daughter, but did not provide extra towels or other items required for additional person. Manager and staff gave lip service but no results.

Posted by , from Ottawa on 10 Jan. 2012

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4 out of 5

Best hotel in town.

Cons: Beds need updating.
Like this hotel because it offers a good stay in Pemberton for less money than you pay in Whistler with most of the same amenities. Staff very friendly. Great outdoor hot tub that's open year round. No Cafe but there are good breakfast and dinner options a 15 minute walk or 5 minute drive away. Underground parking to keep your car clear of snow in the winter. My only suggestion is they could update the quality if thier beds a bit.

Posted by , from White Rock BC on 2 Dec. 2016

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4 out of 5

Nice hotel, but a few downsides

The hotel is nice and the room and bed were comfortable. Poor selection of channels and picture quality on the tv, our bathroom door needed some WD40 desperately, we were woken constantly by other guests closing doors and walking up and down the hall at all hours (poorly insulated walls and the doors were thin), but our biggest complaint was when we called and asked for a late check-out on a Thursday when the hotel was mostly empty. Normal check-out being 11am, we were doing a guided bear tour early in the morning and wanted to return to shower and change before attending a birthday party lunch at nearby Big Sky, but were told they just couldn't accommodate us checking out even 2 hours later by 1pm. Disappointing for sure. Though we'll probably stay here again because it is the nicer place in Pemberton.

Posted by on 14 Sep. 2015

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5 out of 5

Quick getaway ski trip

Planned the trip at the last moment and the hotel reservations went smoothly. The rooms were very clean , well appointed and comfortable. The staff was extremely accommodating and efficient.

Posted by on 29 Jan. 2009

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Property Features

Pemberton Valley Lodge offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a coffee shop/café, there's a snack bar/deli on site. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this lodge measures 5382 square feet (500 square meters). A fitness center, a steam room, and spa services are also featured at the eco-friendly Pemberton Valley Lodge. Free self parking is available. This 3.5-star Pemberton lodge is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 3 levels
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Built in 2004
  • Coffee shop
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Vancouver International Airport (YVR) (166.1 km / 103.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Pemberton Valley Lodge offers 85 accommodations with fireplaces and iPod docking stations. Accommodations offer separate living rooms. 32-inch LCD televisions come with cable channels, DVD players, and pay movies. Accommodations at this 3.5-star lodge have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Pemberton lodge provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided weekly.

  • In-room kitchen
  • Fireplace
  • Living room
  • IPod dock
  • LCD television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Café YPS - Onsite café.

Spa Services

  • Body treatments
  • Couples treatment rooms
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Deep tissue massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property requires that guests have proof that they have stayed within Canada for 14 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 10.0 per night.

Pet Policy

  • Pets: CAD 45.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 45.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pemberton Valley Lodge
  • Pemberton Valley Hotel Pemberton
  • Pemberton Valley Lodge Lodge
  • Pemberton Valley Lodge Pemberton
  • Pemberton Valley Lodge Lodge Pemberton

You should know

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.