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4.0 out of 5

"The check in takes forever… " More

By a verified traveller on Tue 19 Sep 2023

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Hotel Description

4-star Beaux Arts hotel near Ukumari Zoo

In Pereira

Stay at this Pereira hotel and you'll be within 2 miles (3 km) of Ukumari Zoo and 6 miles (10 km) of Pereira Golf Club. Also within 9 miles (15 km) are Cathedral of Our Lady of Poverty and Plaza de Bolivar.

Full-service spa, 24-hour fitness

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Standard Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
CA $144* Per night/room 1 Apr. - 2 Apr.

Standard Cabin, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Cabin, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Sonesta Pereira ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Sonesta Pereira

Everyone (1)
3 out of 5
The check in takes forever…

Posted by on 19 Sep. 2023

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Comment from Hotel Management

26 Oct. 2023 by Jessica Aguirre

Dear guest.We apologize for delays at the check-in process. We are going to take improvement actions.Cordially,Inosencia AriasGeneral manager

5 out of 5
Great hotel; staff are excellent; beautiful location

Posted by on 26 Dec. 2018

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Comment from Hotel Management

2 Jan. 2019 by Jessica Aguirre

Dear Guest. Thank you for your opinion about our hotel. Remember you always be welcomed. Cordially, Inosencia Arias General Manager

Property Features

Hotel Sonesta Pereira offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. A business center and 9 meeting rooms are available. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Sonesta Pereira. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Pereira hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Sonesta Pereira offers 165 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception daily.

Cook's - This restaurant specializes in local and international cuisine.

Octavo Restaurant - This restaurant specializes in Regional cuisine. Open select days.

Late night fare is available from 24-hour room service.

Spa Services

  • Facial treatments
  • Number of treatment rooms 3
  • Massages
  • Minimum age to access spa is 18
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hotel Sonesta Pereira offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 32 per pet, per night, plus a deposit of USD 32 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle
  • Pet deposit: USD 32 per night
  • Pet fee: USD 32 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sonesta Pereira
  • Sonesta Pereira
  • Hotel Sonesta Pereira Hotel
  • Hotel Sonesta Pereira Pereira
  • Hotel Sonesta Pereira Hotel Pereira

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.