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DoubleTree by Hilton Philadelphia Center City

4.0 star property
4-star hotel near Rittenhouse Square

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Philadelphia Center City

Daily buffet breakfast for a fee
Front of property
Hypo-allergenic bedding, down comforters, in-room safe, desk
Junior Suite, 1 King Bed (High Floor)
Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available

Explore the area

View in a map
237 S. Broad St., Philadelphia, PA, 19107
  • Place, Walnut Street
    ‪2 min walk‬
  • Place, Kimmel Center for the Performing Arts
    ‪2 min walk‬
  • Place, Rittenhouse Square
    ‪6 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(42 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Allergy Friendly

7.8 out of 10
Good
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

9.2 out of 10
Wonderful
(7 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Suite, 1 King Bed, Kitchenette

Suite, 1 King Bed, Kitchenette

7.0 out of 10
Good
(4 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

9.6 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Allergy Friendly

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, Allergy Friendly

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

Junior Suite, 1 King Bed (High Floor)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible Kitchenette

42-inch TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (High Floor)

Room, 2 Queen Beds, Non Smoking (High Floor)

Room, 2 Queen Beds, Non Smoking (High Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High Floor)

Room, 1 Queen Bed (High Floor)

Room, 1 Queen Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mobility Accessible King Studio with Roll in Shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Mobility Accessible King Studio with Roll in Shower

  • Sleeps 3
  • Free WiFi

View all photos for Mobility Accessible Junior King Suite with Rol in Shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Mobility Accessible Junior King Suite with Rol in Shower

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Queen Room with Tub and Near Elevator

Hypo-allergenic bedding, down comforters, in-room safe, desk

Accessible Queen Room with Tub and Near Elevator

  • Sleeps 2
  • Free WiFi

View all photos for Mobility Accessible Queen Room with Roll in Shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Mobility Accessible Queen Room with Roll in Shower

  • Sleeps 2
  • Free WiFi

View all photos for Mobility Accessible Two Queen Room with Tub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

View all photos for High Floor Queen Room with City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

High Floor Queen Room with City View

  • Sleeps 2

View all photos for High Floor King Room with City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

High Floor King Room with City View

  • Sleeps 2

View all photos for High Floor Two Queen Room with City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

High Floor Two Queen Room with City View

  • Sleeps 4

View all photos for Standard King Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard King Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Two Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Pure Wellness Queen Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Pure Wellness Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Pure Wellness Two Queen Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Pure Wellness Two Queen Room

  • Sleeps 4
  • Free WiFi

View all photos for King Studio with Kitchenette

Hypo-allergenic bedding, down comforters, in-room safe, desk

King Studio with Kitchenette

  • Sleeps 3

View all photos for King Suite with Kitchenette

Hypo-allergenic bedding, down comforters, in-room safe, desk

King Suite with Kitchenette

  • Sleeps 3

View all photos for Two Queen Suite with Kitchenette

Hypo-allergenic bedding, down comforters, in-room safe, desk

Two Queen Suite with Kitchenette

  • Sleeps 4

View all photos for Junior King Suite with City View High Floor

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior King Suite with City View High Floor

  • Sleeps 2
  • Free WiFi

Standard Queen Room

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(180 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Philadelphia

Central Philadelphia getaway .Within a 10-minute walk of this Center City hotel, you'll find Rittenhouse Square and City Hall. Also, Pennsylvania Convention Center is within half a mile (1 km) and University of Pennsylvania is within 2 miles (3 km).

What's nearby

  • Walnut Street - 2 min walk - 0.2 km
  • Kimmel Center for the Performing Arts - 2 min walk - 0.2 km
  • Rittenhouse Square - 6 min walk - 0.6 km
  • City Hall - 8 min walk - 0.7 km
  • Reading Terminal Market - 9 min walk - 0.8 km

Getting around

  • Walnut Locust Station - 1 min walk
  • Philadelphia University City Station - 4 min drive
  • Philadelphia Intl. Airport (PHL) - 25 min drive

Restaurants

  • ‪Franky Bradley's - ‬2 min walk
  • ‪Bud & Marilyn's - ‬2 min walk
  • ‪Little Nonna's - ‬2 min walk
  • ‪Locust Rendezvous - ‬3 min walk
  • ‪Standing O Bar/Bistro - ‬1 min walk

About this property

DoubleTree by Hilton Philadelphia Center City

4-star hotel near Rittenhouse Square
DoubleTree by Hilton Philadelphia Center City offers its guests a 24-hour health club and in-room fitness. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You'll find a business center on site.

WiFi is available in public spaces for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Philadelphia Center City. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

  • 481 guestrooms or units
  • 26 levels
  • Built in 1983
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Philadelphia Center City offers 481 accommodations with safes and complimentary bottled water. Beds feature down comforters. Televisions come with premium satellite channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 48 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 15 to 30 for adults and USD 10 to 14 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 to 30.00 for adults, and USD 10.00 to 14.00 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 899751

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Philadelphia Center City
DoubleTree Hilton Philadelphia Center City
DoubleTree Philadelphia Center City
Hilton DoubleTree Philadelphia Center City
Double Tree Hotel In Philadelphia
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
DoubleTree Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Hotel
DoubleTree by Hilton Philadelphia Center City Philadelphia
DoubleTree by Hilton Philadelphia Center City Hotel Philadelphia

Frequently asked questions

How close is DoubleTree by Hilton Philadelphia Center City to the airport?

DoubleTree by Hilton Philadelphia Center City is 10.1 mi (25-min drive) away from the Philadelphia Intl. Airport (PHL) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Philadelphia Center City?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Philadelphia Center City on May 25, 2026 start from CA $178, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Philadelphia Center City have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Philadelphia Center City.

Does DoubleTree by Hilton Philadelphia Center City offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Philadelphia Center City, but buffet breakfast is offered for a fee of between USD 15.00 and 30.00 for adults, USD 10.00 and 14.00 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at DoubleTree by Hilton Philadelphia Center City?

No, there is no casino at this hotel, but Rivers Casino (6-min drive) and Philadelphia Live! Casino and Hotel (7-min drive) are nearby.

What time is check-in at DoubleTree by Hilton Philadelphia Center City?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton Philadelphia Center City?

Free parking is not available at this hotel. Self parking is available for USD 48 per night.

Does DoubleTree by Hilton Philadelphia Center City have a pool?

DoubleTree by Hilton Philadelphia Center City does not have a pool.

Does DoubleTree by Hilton Philadelphia Center City have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Philadelphia Center City have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Philadelphia Center City to downtown Philadelphia?

DoubleTree by Hilton Philadelphia Center City is 0.3 mi away from Philadelphia.

DoubleTree by Hilton Philadelphia Center City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 858 out of 1605 reviews
Rating 8 - Good. 338 out of 1605 reviews
Rating 6 - Okay. 227 out of 1605 reviews
Rating 4 - Poor. 97 out of 1605 reviews
Rating 2 - Terrible. 85 out of 1605 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yvonne, Columbia

Travelled with family
Liked: Cleanliness
Clean room and professional staff at every level!
Stayed 2 nights in Feb 2026

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and spacious
Stayed 1 night in Feb 2026

4/10 Poor

Dana

Business traveller
Disliked: Cleanliness, property conditions & facilities
there was a mouse in my room.. and i wasn't given any "hey were so sorry, your next stay is free on us.." it was just ok do you want us to move you to another room... i'd love a free stay or some type of future credit as that was absolutely disgusting...
Stayed 1 night in Feb 2026

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff we're curious very well spoken.\nAnd genuinely happy people which I do like.
Stayed 1 night in Feb 2026

10/10 Excellent

Mark, West Chester

Stayed 1 night in Dec 2025

10/10 Excellent

Donovan

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room comfy and everyone was wonderful.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Maria Mihaela

Stayed 2 nights in Dec 2025

6/10 Okay

Jim, Carlisle

Business traveller
Disliked: Property conditions & facilities
Thermostat did not work. Toilet did not flush. On the bright side the staff was friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Jan 2026

10/10 Excellent

keily

Liked: Cleanliness, staff & service, amenities
Loved our stay! We ended up getting snowed in and stayed an extra night, and the experience was still wonderful. We received complimentary breakfast due to a small mix-up with the rooms, but it was resolved quickly and efficiently. Naudiza (I believe that was her name) at the front desk was an absolute gem—she made me feel so comfortable every time I went into the lobby. They even had delicious hot chocolate ready, which was such a nice touch during the snow. Room service was great, and the location was perfect. Overall, we really enjoyed ourselves and would definitely stay here again! ❤️
Stayed 2 nights in Jan 2026

10/10 Excellent

RONALD, MONMOUTH BEACH

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline Ruth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and comfy. The staff was very helpful and courteous.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mieshia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i had Reserved was taken so i was upgraded to a suite with a view. The staff was very help.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Staff was fantastic. Great on site bonuses: Nice little coffee and small market shop, Bar, and PARKING GARAGE! For price and location, this spot cannot be beat!
Stayed 2 nights in Jan 2026

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice and attentive!
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

noel

Stayed 5 nights in Jan 2026

10/10 Excellent

Jahsir

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, kind & respectful staff members.
Stayed 2 nights in Jan 2026

8/10 Good

ELIZABETH

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

2/10 Terrible

Gayani P

Stayed 4 nights in Jan 2026

10/10 Excellent

Nancy

Convenient location, nice staff
Stayed 2 nights in Jan 2026

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Jan 2026

6/10 Okay

Agnieszka

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The girl checking us in could’ve been a bit friendlier. Tv in the room was set to real dark and no way to fix it other than calling someone in to fix it which we didnt do because it was late but it was hard to watch. The line to check in was insanely long but they must’ve been busy so thats ok. Other than that it was a good stay
Stayed 1 night in Jan 2026