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"It was a little difficult to find the entrance. The outside property was well kept. My room had some problems. There was a leak two times coming from ... " More

By a verified traveller on Tue 31 Dec 2019

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Hotel Description

3-star hotel in Northeast Philadelphia

Near the airport

Your stay at this Northeast Philadelphia hotel places you within 6 miles (10 km) of Parx Casino and Racetrack and Philadelphia Mills. Cairnwood Estate and Neshaminy Mall are also within 6 miles (10 km).

Business services

Free WiFi in public areas, a fireplace in the lobby, and express check-in are available at this hotel. Traveling on business? Take advantage of the 4 conference rooms, business center, and express check-out. Dry cleaning, laundry facilities, and free newspapers are also on offer.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 190 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Pillowtop beds, premium bedding, and coffee/tea makers are also available. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$100* Per night/room 25 Dec. - 26 Dec.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Four Points by Sheraton Philadelphia Northeast ratings based on 22 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Four Points by Sheraton Philadelphia Northeast

Everyone (16) Couples (2) Business (1) Family (1)
5 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

1 Mar. 2020 by Nesheba

Thank you!

3 out of 5
It was a little difficult to find the entrance. The outside property was well kept. My room had some problems. There was a leak two times coming from the windows/and or AC, which produced wet drapes and curtains. Bathroom Sink splashed water on me as I stood in front of it washing hands or brushing teeth. The walk in shower did not have a big enough lift to prevent water from running onto the bathroom floor. I had to use extra towels to mop up the floor so I would not trip or fall.

Posted by on 31 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Nesheba Adams

Thank you for your feedback, we would like to apologize for the issues in your room during your stay.

5 out of 5

Posted by on 18 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by Nesheba ADams

Thank You!

5 out of 5

Posted by on 5 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by Nesheba Adams

Thank you!

3 out of 5

Posted by on 28 Jun. 2019

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2 out of 5
The shower in 235 is a joke. Curtain barely attached and a mere drizzle of water. Terrible.

Posted by on 26 Jun. 2019

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1 out of 5
My room was given away before I arrived and I had no room to check into. I was told attempts had been made to email me,which nothing was recieved (and I did check junk and spam folders). No phone call was attempted - I was told my number was not on file. It is on my Travelocity account. I drove over 9 hours and arrived in a thunderstorm to no room.

Posted by on 6 Jun. 2019

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4 out of 5
Wister's greeting was very welcoming. He gave us the quick tour which was great most hotels do not.

Posted by on 8 May 2019

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5 out of 5
Very clean, easy access to near by stores and access to high ways great! Property very safe to leave your car. Room was nice and clean. Beds very comfortable.

Posted by on 29 Apr. 2019

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5 out of 5
The customer service was awesome. They pointed us to a great dining experience.

Posted by on 19 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by Jack H.

Thank you

About the Four Points by Sheraton Philadelphia Northeast

Location 9461 Roosevelt Blvd, Philadelphia, PA 19114

Renovations + Closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Fitness facility
  • Indoor pool
  • Restaurant

The following facilities are closed on Tuesday and Wednesday:

  • Fitness facility
  • Indoor pool
  • Restaurant
  • Bar/lounge

Property Features

Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 5224 square feet (485 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Philadelphia Northeast. This 3-star Philadelphia hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 6 levels
  • 5224 sq ft of conference space
  • 485 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Philadelphia Intl. Airport (PHL) (36.9 km / 22.9 mi)
  • Train station: Philadelphia Torresdale Station (5.1 km / 3.2 mi)

Room Amenities

Four Points by Sheraton Philadelphia Northeast offers 190 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Cobblestone - This restaurant serves breakfast and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Four Points Philadelphia Northeast
  • Four Points Sheraton Hotel Philadelphia Northeast
  • Four Points Sheraton Philadelphia Northeast
  • Sheraton Four Points Philadelphia Northeast
  • Sheraton Philadelphia Northeast
  • Four Points Sheraton Philadelphia Northeast Hotel
  • Four Points Sheraton Philadelphia Northeast Hotel
  • Four Points Sheraton Philadelphia Northeast
  • Four Points by Sheraton Philadelphia Northeast Hotel
  • Four Points by Sheraton Philadelphia Northeast Philadelphia
  • Hotel Four Points by Sheraton Philadelphia Northeast
  • Four Points by Sheraton Philadelphia Northeast Philadelphia
  • Four Points Sheraton Hotel
  • Four Points Sheraton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.