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Four Points by Sheraton Philadelphia Northeast

3-star property
9461 Roosevelt Blvd, Philadelphia, PA 1-855-887-0424
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3.9 out of 5
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"It was a little difficult to find the entrance. The outside property was well kept. My room had some problems. There was a leak two times coming from ... " More

By a verified traveller on Tue 31 Dec 2019

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Hotel Description

3-star hotel in Northeast Philadelphia

Near the airport

Your stay at this Northeast Philadelphia hotel places you within 6 miles (10 km) of Parx Casino and Racetrack and Cairnwood Estate. Philadelphia Mills and Neshaminy Mall are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 190 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Refrigerators, microwaves, and coffee/tea makers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$116* Per night/room 13 Mar. - 14 Mar.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Four Points by Sheraton Philadelphia Northeast ratings based on 50 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Four Points by Sheraton Philadelphia Northeast

Everyone (18) Couples (2) Business (1) Family (1)
3 out of 5
It was a little difficult to find the entrance. The outside property was well kept. My room had some problems. There was a leak two times coming from the windows/and or AC, which produced wet drapes and curtains. Bathroom Sink splashed water on me as I stood in front of it washing hands or brushing teeth. The walk in shower did not have a big enough lift to prevent water from running onto the bathroom floor. I had to use extra towels to mop up the floor so I would not trip or fall.

Posted by on 31 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Nesheba Adams

Thank you for your feedback, we would like to apologize for the issues in your room during your stay.

5 out of 5

Posted by on 18 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by Nesheba ADams

Thank You!

5 out of 5

Posted by on 5 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by Nesheba Adams

Thank you!

3 out of 5

Posted by on 28 Jun. 2019

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2 out of 5
The shower in 235 is a joke. Curtain barely attached and a mere drizzle of water. Terrible.

Posted by on 26 Jun. 2019

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1 out of 5
My room was given away before I arrived and I had no room to check into. I was told attempts had been made to email me,which nothing was recieved (and I did check junk and spam folders). No phone call was attempted - I was told my number was not on file. It is on my Travelocity account. I drove over 9 hours and arrived in a thunderstorm to no room.

Posted by on 6 Jun. 2019

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4 out of 5
Wister's greeting was very welcoming. He gave us the quick tour which was great most hotels do not.

Posted by on 8 May 2019

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5 out of 5
Very clean, easy access to near by stores and access to high ways great! Property very safe to leave your car. Room was nice and clean. Beds very comfortable.

Posted by on 29 Apr. 2019

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5 out of 5
The customer service was awesome. They pointed us to a great dining experience.

Posted by on 19 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by Jack H.

Thank you

4 out of 5
Nice, friendly staff and good location good overall

Posted by on 27 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Jack H.

Thank you for the review.

About the Four Points by Sheraton Philadelphia Northeast

Location 9461 Roosevelt Blvd, Philadelphia, PA 19114

Property Features

Four Points by Sheraton Philadelphia Northeast offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 5224 square feet (485 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Philadelphia Northeast. Self parking is free. This 3-star Philadelphia hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 6 levels
  • 5224 sq ft of conference space
  • 485 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (40.2 km / 25 mi)
  • Train station: Philadelphia Torresdale Station (5.1 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Philadelphia Northeast offers 190 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Cobblestone - This restaurant serves breakfast and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • UnionPay
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Four Points Sheraton Hotel Philadelphia Northeast
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  • Sheraton Philadelphia Northeast
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Philadelphia-Hotels-Four-Points-by-Sheraton-Philadelphia-Northeast.h16160-p2.Hotel-Reviews?rm1=a2&

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.