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Palace Gate Hotel & Resort By EHM

5.0 star property
Family-friendly 5-star hotel near Riverside

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Photo gallery for Palace Gate Hotel & Resort By EHM

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Deluxe Double Room
Family dining
Reception
Apsara Deluxe | Bathroom
Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Room options

View all photos for Palace Suite-River & Palace View

Palace Suite-River & Palace View

Palace Suite-River & Palace View

  • 95 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Majesty Suite

Majesty Suite

Majesty Suite

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony

View from room

Royal Suite Double Room with Balcony

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Deluxe

Apsara Deluxe

Apsara Deluxe

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin with View

Royal Deluxe Twin with View

Royal Deluxe Twin with View

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 45 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Suite

Apsara Suite

Apsara Suite

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony-Pool View

Royal Suite Double Room with Balcony-Pool View

Royal Suite Double Room with Balcony-Pool View

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Twin Room with Balcony-Pool View

View from room

Royal Suite Twin Room with Balcony-Pool View

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite Twin Room with Balcony

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Suite Twin Room with Balcony

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Twin Room

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

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Palace Gate Hotel & Resort By EHM Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 268 out of 388 reviews" "
Rating 8 - Good. 95 out of 388 reviews" "
Rating 6 - Okay. 15 out of 388 reviews" "
Rating 4 - Poor. 9 out of 388 reviews" "
Rating 2 - Terrible. 1 out of 388 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Charles

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Our stay started very poorly at check in, where they made us wait 1 hour before we could get our room due to some kind of "electrical problem". It was past 6pm, rooms are supposed to be ready for guest by 2pm. I know stuff happens, but at least they could have given us a drink or somethigh instead of dumping is in a corner with no info. Afterwards the room still had an electrical problem. Basically unless the light is on the power outlets would not work... who exactly thought this was a good idea? Bedding was poor quality also. Breakfast was decent, their rooftop bar is good, and main restaurant has nice staff but below average food. Overall would not come back. We came 5 years ago but it was much better last time.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

quynh ly

Stayed 3 nights in Dec 2023

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very pleasant. The room was very clean. The pool, gym restaurant & spa were all top-notch.
Stayed 4 nights in Nov 2023

10/10 Excellent

Bhupendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Royal Palace and wonderful service from the whole team and especially Rith Daravorleak & Soeung Sophat.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bhupendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located for the Royal Palace and the the various amenities nearby on the river front. The service from all the staff is exceptional and the rooms are huge.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

YINGCHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort style hotel
A resort hotel next to the royal palace. The rooms is a bit old and not soundproof perfectly. Staff, bed, breakfast, swimming pool, gym are all good and worth the money.
Stayed 1 night in Oct 2023

10/10 Excellent

wayne

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2023