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GreenTree Hotel Phoenix West

3-star property
1500 N 51st Ave, Phoenix, AZ 1-855-887-0424
3.0 out of 5
See all 21 travelocity Reviews

"Cleanliness was very good, very cute hotel lobby. Staff was very helpful. On complaint was breakfast it was not good at all. Not worth the $10 " More

By a verified traveller on Mon 18 Sep 2023

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Hotel Description

Phoenix hotel in Maryvale Village area

Maryvale Village stay

Your stay at this Maryvale Village hotel places you within 6 miles (10 km) of Talking Stick Resort Amphitheatre and Arizona State Capitol. Grand Canyon University is within 6 miles (10 km) and Phoenix Convention Center is within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $132* Per night/room 12 May - 13 May

Standard 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

GreenTree Hotel Phoenix West ratings based on 21 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for GreenTree Hotel Phoenix West

Everyone (9) Couples (4) Family (4)
5 out of 5

Posted by on 4 Mar. 2024

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Comment from Hotel Management

27 Mar. 2024 by lilian

Dear Tina Thank you for taking the time to share your experience and rating your overall stay ! We hope to have you stay with us in the near future while in Phoenix, Arizona.

1 out of 5
Disgusting property in a horrible part of town. Do not stay here

Posted by on 20 Jan. 2024

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Comment from Hotel Management

21 Jan. 2024 by lilian

Dear Steve Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

1 out of 5

Posted by on 12 Jan. 2024

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Comment from Hotel Management

14 Jan. 2024 by lilian

Dear Robert we appreciate your feedback. I would appreciate for more details of your experience during your stay referencing your rating. We look forward to you staying with us in the near future.

5 out of 5

Posted by on 26 Dec. 2023

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Comment from Hotel Management

27 Dec. 2023 by Lilian

Dear William Thank you for taking the time to share your experience and rating your overall stay! We hope you felt at home. We hope to have you stay with us in the near future while in Phoenix, Arizona.

1 out of 5

Posted by on 19 Dec. 2023

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Comment from Hotel Management

22 Dec. 2023 by lilian

Dear Sandra. We appreciate your feedback. I would appreciate for more details of your experience during your stay referencing your rating. We look forward to you staying with us in the near future.

2 out of 5
At Checkin room smelled like cigarette smoke asked front desk for another room he was helpful. Next day the morning staff was rude and unhelpful. Very unprofessional. Exterior was very dirty it needs to be swept and washed to many cigarette buds on the floor and stains. Would not recommend this hotel

Posted by on 2 Dec. 2023

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Comment from Hotel Management

5 Dec. 2023 by lilian

Dear Andres Thank you for your feedback of your recent stay with us. I was very sorry to hear that you were unhappy with the cleanliness of your suite. It is our goal to exceed the expectations of our guests. I am working with our housekeeping and maintenance staff to prevent this from happening in the future. I hope that if you travels bring you back to the area that you will consider staying with us again.

4 out of 5

Posted by on 28 Nov. 2023

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Comment from Hotel Management

19 Dec. 2023 by lilian

Dear Benjamin Thank you for taking the time to share your experience and rating your overall stay! We hope you felt at home. We hope to have you stay with us in the near future while in Phoenix, Arizona.

2 out of 5

Posted by on 14 Oct. 2023

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Comment from Hotel Management

6 Nov. 2023 by lilian

Dear Lisawe appreciate your feedback. I would appreciate for more details of your experience during your stay referencing your rating. We look forward to you staying with us in the near future.

3 out of 5
Cleanliness was very good, very cute hotel lobby. Staff was very helpful. On complaint was breakfast it was not good at all. Not worth the $10

Posted by on 18 Sep. 2023

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Comment from Hotel Management

19 Sep. 2023 by lilian

Der Lauren •Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our breakfast We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

3 out of 5
Property is good for staying in a pinch. Beds were hard as a rock.

Posted by , from Eagar on 2 Jun. 2023

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Comment from Hotel Management

2 Jun. 2023 by Lilian

Dear Britany Thank you for taking the time to share your experience and rating your overall stay!We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

About the GreenTree Hotel Phoenix West

Location 1500 N 51st Ave, Phoenix, AZ 85043

Property Features

GreenTree Hotel Phoenix West offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2844 square feet (264 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly GreenTree Hotel Phoenix West. Free self parking is available. This Phoenix hotel is smoke free.

  • 144 guestrooms or units
  • 4 levels
  • 2844 sq ft of conference space
  • 264 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

GreenTree Hotel Phoenix West offers 144 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5.63 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Phoenix West
  • Holiday Inn Phoenix West
  • Holiday Inn West Phoenix
  • Holiday Inn Phoenix-West Hotel Phoenix
  • Phoenix Holiday Inn
  • Holiday Inn West Phoenix Hotel
  • Holiday Inn West Phoenix
  • Greentree Phoenix West Phoenix
  • GreenTree Hotel Phoenix West Hotel
  • GreenTree Hotel Phoenix West Phoenix
  • Holiday Inn West Phoenix an IHG Hotel
  • GreenTree Hotel Phoenix West Hotel Phoenix

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.