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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
Enjoy free breakfast at this Surprise hotel

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Exterior
Two qns studio sofabed nosmoking
Studio, 1 King Bed, Accessible, Non Smoking
Outdoor pool
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
14783 W Grand Ave, Surprise, AZ, 85374
  • Place, Banner Del E Webb Medical Center
    ‪10 min walk‬
  • Place, Surprise Stadium
    ‪5 min drive‬
  • Place, Luke Air Force Base
    ‪17 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪47 min drive‬

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

One king studio sofabed nosmoking

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking

Two queen beds nonsmoking

9.4 out of 10
Exceptional
(81 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

Two qns studio sofabed nosmoking

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Surprise

In Surprise .You'll find Banner Del E Webb Medical Center and Fred Kuentz Center within 2 miles (3 km) of this hotel. R.H. Johnson Center and Granite Falls Golf Course are also within 3 miles (5 km).

What's nearby

  • Banner Del E Webb Medical Center - 10 min walk - 0.9 km
  • Surprise Stadium - 5 min drive - 3.8 km
  • Peoria Sports Complex - 15 min drive - 16.6 km
  • Luke Air Force Base - 17 min drive - 16.5 km
  • State Farm Stadium - 21 min drive - 24.0 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 42 min drive

Restaurants

  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪Better Buzz Coffee - ‬5 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Circle K - ‬2 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Enjoy free breakfast at this Surprise hotel
Hampton Inn & Suites Phoenix-Surprise offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1216 square feet (109 square meters) and includes conference space. Hampton Inn & Suites Phoenix-Surprise also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 1216 sq ft of conference space
  • 109 sq m of conference space
  • Built in 2005
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1002 reviews
Rating 8 - Good. 212 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jannet

Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesomeness at Hampton Inn

Can't say enough about how great our stay was....beyond what we ever expected! Even cheeked in early without a hassle! Brkfst offered was the best.
Stayed 2 nights in Jul 2025

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property with great amenities.
Stayed 2 nights in Jul 2025

10/10 Excellent

manuel

Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Stayed 1 night in Jul 2025

10/10 Excellent

Lawrance

Travelled with family
Liked: Cleanliness, staff & service, amenities
Always a nice place and clean place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is nice but the hot food could definitely be better. Maybe bacon, scrambled eggs or sausage links. Not turkey based would be good also. Otherwise the staff was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tim

Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Very clean and friendly staff
Stayed 5 nights in Jul 2025

10/10 Excellent

David R.

Travelled with family
Liked: Cleanliness, amenities
Everything and everyone was very great and i Thank you
Stayed 3 nights in Jul 2025

4/10 Poor

Gerri, Lakehills

Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff, quick checkin, clean room. Unfortunately, we did not receive room we reserved and paid in advance for, and no, we weren’t late. Plug-ins for USB and 110 were so loose they didn’t work. While there were plenty, none of the USB’s charged anything, and no, it wasn’t the cords. Refrigerator also
Stayed 1 night in Jul 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here. Close to shopping and to my family's home.
Stayed 3 nights in Jun 2025

10/10 Excellent

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and fantastic breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Carlos

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Amenities
Service, room and staff was excellent, I would definitely stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was awesome, very accomodating! Room was very clean. Snacks & drinks are very pricey, you should bring your own.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was ready on time, staff was very friendly. The coffee is amazing. Zero complaints.
Stayed 2 nights in Jun 2025

10/10 Excellent

Keno

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The professionalism of the staff and upkeep of the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, simple, great pool, great breakfast and sweet staff. Can’t beat it
Stayed 2 nights in Jun 2025

10/10 Excellent

pablo

Jessica at the front desk was very friendly and helpful in guiding me on some questions about the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. The breakfast was always well stocked with breakfast items. The front desk very friendly and helpful.
Stayed 8 nights in Jun 2025

6/10 Okay

Tonya

Travelled with family
Nothing special, normal hotel. House keeping didn’t leave correct number of towels and didn’t refill the body wash.
Stayed 3 nights in Jun 2025

8/10 Good

Dico

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is great. Breakfast is very good. Rooms are spacious. Unfortunately we had someone above us who woke us up at 5:30am and kept us up at night. I had to complain four times until there was help. I would never stay here again without being on the top floor.
Stayed 4 nights in Jun 2025