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Hampton Inn & Suites Phoenix-Surprise

2.5-star property
14783 W Grand Ave, Surprise, AZ 1-855-887-0424
4.6 out of 5
Exceptional!
See all 26 travelocity Reviews

"The people at the desk were very very helpful and they had a great, but they breakfast and happy hour every day from 5 to 7 that was all included with ... " More

By a verified traveller on Sat 30 Mar 2024

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Surprise hotel

In Surprise

Within 3 miles (5 km) of this Surprise hotel, you'll find Banner Del E Webb Medical Center and Granite Falls Golf Course. Sun Village Golf Course and Surprise Stadium are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. Enjoy the spa tub and free perks like full breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and express check-out are also on offer.

Two queen beds nonsmoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $151* Per night/room 1 May - 2 May

2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two qns studio sofabed nosmoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

One king studio sofabed nosmoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Phoenix-Surprise ratings based on 26 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Phoenix-Surprise

Everyone (12) Couples (1) Family (13)
5 out of 5
The people at the desk were very very helpful and they had a great, but they breakfast and happy hour every day from 5 to 7 that was all included with alcoholic beverages. Highly recommend this place to stay. The staff was very helpful.

Posted by on 30 Mar. 2024

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5 out of 5

Posted by on 7 Jan. 2024

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5 out of 5
Staff was very helpful

Posted by on 22 May 2023

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5 out of 5

Posted by , from RIVERSIDE on 5 Feb. 2023

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5 out of 5
We attended a Christmas Holiday Event in Sun City West and decided to save the drive and stay at the Hampton Inn. We were very delighted, the room was comfortable, the registration. Staff was awesome and we really enjoyed the breakfast.

Posted by , from Mesa on 20 Dec. 2022

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5 out of 5
The room was very comfortable. The registration staff was awesome. We really enjoyed the breakfast. Jan

Posted by , from Mesa on 18 Dec. 2022

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5 out of 5
Easy to find. Staff is very friendly. Near the railroad track and freight moves during the night

Posted by , from CLAYTON on 25 Nov. 2022

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5 out of 5
Staff was very friendly and the property was very nice

Posted by on 4 Dec. 2021

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5 out of 5
always clean, pleasant staff Thanks!!!!!!!!!!!!!!!!!

Posted by on 23 Aug. 2021

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3 out of 5
the beds were nice the place was loud

Posted by on 19 Jul. 2021

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About the Hampton Inn & Suites Phoenix-Surprise

Location 14783 W Grand Ave, Surprise, AZ 85374

Property Features

Hampton Inn & Suites Phoenix-Surprise offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1216 square feet (109 square meters) and includes conference space. Hampton Inn & Suites Phoenix-Surprise also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Surprise hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 1216 sq ft of conference space
  • 109 sq m of conference space
  • Built in 2005
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Phoenix-Surprise
  • Hampton Inn Phoenix-Surprise
  • Hampton Inn Phoenix-Surprise Hotel
  • Hampton Inn Suites Phoenix Surprise
  • Hampton Inn & Suites Phoenix-Surprise Hotel
  • Hampton Inn & Suites Phoenix-Surprise Surprise
  • Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.