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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
Enjoy free breakfast at this Surprise hotel

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Lobby
2 Queen Beds, Accessible, Non Smoking
Studio, 1 King Bed, Accessible, Non Smoking
Studio, 1 King Bed, Accessible, Non Smoking
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
14783 W Grand Ave, Surprise, AZ, 85374
  • Place, Banner Del E Webb Medical Center
    ‪5 min walk‬
  • Place, Fred Kuentz Center
    ‪4 min drive‬
  • Place, R.H. Johnson Center
    ‪5 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪57 min drive‬

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Two Queen Studio Suite with Sofabed

  • Sleeps 5

King Studio Suite with Sofabed

  • Sleeps 3

Mobility Access King Studio with Roll in Shower

  • Sleeps 4

View all photos for Mobility Access Two Queen Studio with tub

In-room safe, iron/ironing board, free cribs/infant beds

Mobility Access Two Queen Studio with tub

  • Sleeps 6

Mobility Access Two Queen Room with Tub

  • Sleeps 4

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

One king studio sofabed nosmoking

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking

Two queen beds nonsmoking

9.4 out of 10
Exceptional
(88 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cribs/infant beds

Two qns studio sofabed nosmoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Surprise

In Surprise .You'll find Banner Del E Webb Medical Center and Fred Kuentz Center within 2 miles (3 km) of this hotel. R.H. Johnson Center and Sun Village Golf Course are also within 3 miles (5 km).

What's nearby

  • Banner Del E Webb Medical Center - 5 min walk - 0.5 km
  • Fred Kuentz Center - 4 min drive - 2.3 km
  • R.H. Johnson Center - 5 min drive - 3.0 km
  • State Farm Stadium - 29 min drive - 26.6 km
  • Westgate Entertainment District - 30 min drive - 26.3 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Better Buzz Coffee - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪McDonald's - ‬3 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Enjoy free breakfast at this Surprise hotel
Hampton Inn & Suites Phoenix-Surprise offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1216 square feet (109 square meters) and includes conference space. Hampton Inn & Suites Phoenix-Surprise also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 1216 sq ft of conference space
  • 109 sq m of conference space
  • Built in 2005
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Outdoor pool, pool umbrellas, sun loungers
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel
Surprise Original Townsite
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, 1,014 reviews
The price is CA $138
CA $158 total
includes taxes & fees
May 24 - May 25
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

How close is Hampton Inn & Suites Phoenix-Surprise to the airport?

Hampton Inn & Suites Phoenix-Surprise is 23.7 mi (32-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn & Suites Phoenix-Surprise?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Phoenix-Surprise on May 10, 2026 start from CA $145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn & Suites Phoenix-Surprise have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites Phoenix-Surprise.

Does Hampton Inn & Suites Phoenix-Surprise offer free breakfast?

Hampton Inn & Suites Phoenix-Surprise offers free full breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn & Suites Phoenix-Surprise?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What time is check-in at Hampton Inn & Suites Phoenix-Surprise?

Check-in begins at 3 PM.

Is there free parking at Hampton Inn & Suites Phoenix-Surprise?

This hotel offers free self parking.

Does Hampton Inn & Suites Phoenix-Surprise have a pool?

Hampton Inn & Suites Phoenix-Surprise features an outdoor pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Hampton Inn & Suites Phoenix-Surprise have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites Phoenix-Surprise to downtown Surprise?

Hampton Inn & Suites Phoenix-Surprise is 2.1 mi away from Surprise.

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1003 reviews
Rating 8 - Good. 206 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Duncan

Stayed 7 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean & comfortable room, quiet, good breakfast and free EV charging!
Stayed 2 nights in Jan 2026

10/10 Excellent

Valerie, SAN JACINTO

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was so friendly and nice. We really enjoyed our stay and look forward to staying in the future at the Hampton Inn & Suites, Phoenix-Surprise.
Stayed 2 nights in Jan 2026

8/10 Good

Kenton

Liked: Cleanliness, staff & service, amenities
The hotel is on a main drag in Surprise and is not too far from several restaurants. There is a good amount of free parking, but it is not limitless--we had to park at the back of the hotel after returning late in the evening and got the last spot! The hotel is clean and crisp, but not fancy. The room was large and comfortable. We didn't use the pool or jacuzzi, so no comments there. The breakfast was sufficient and tasty. There were waffles, sausage links and scrambled eggs, as well as yogurt, tea and juice. They had apples, but no other fresh fruit. The offered free happy hour was pleasant, with an array of canned beverages or cocktails and wine. There were also free bagged chips and snacks. The hotel struck me as expensive for what it was, but it was not the most expensive property in town, so you could do worse. We would stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Lipika Sanjay

Liked: Cleanliness, property conditions & facilities
Had a great night of sleep, the free breakfast was great and the free EV charging was a game changer!
Stayed 1 night in Jan 2026

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The water refill station was out of order. They should provide more “complimentary” water if we can’t refill with clean water. Everything else was excellent.
Stayed 6 nights in Jan 2026

10/10 Excellent

Cameron

Stayed 1 night in Jan 2026

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff and cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Anna

Stayed 2 nights in Dec 2025

10/10 Excellent

Manuela

Great service, clean/comfortable room!
Stayed 1 night in Dec 2025

10/10 Excellent

Deana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great
Stayed 2 nights in Dec 2025

10/10 Excellent

John C., Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice value!
Stayed 4 nights in Dec 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a clean room and the staff was amazing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

Troy

Staff was very accommodating and courteous.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here several times. Never had any complaints
Stayed 3 nights in Dec 2025

6/10 Okay

LAURA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bath towels were very stiff and scratchy. Very uncomfortable to use on your skin.
Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff, nice rooms.
Stayed 1 night in Dec 2025

8/10 Good

carl

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose this hotel because of it's proximity to Banner Dell Webb Hospital.
Stayed 2 nights in Dec 2025

6/10 Okay

Betsy

Liked: Cleanliness, property conditions & facilities
The toilet would not flush. House phone message light flashed for three days. We didn’t like the egg omelet breakfast preferred the scrambled eggs. Staff were all very helpful and nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
good people work here
Stayed 1 night in Dec 2025