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4.7 out of 5

"No problems. Fast efficient. " More

By a verified traveller on Thu 21 Dec 2023

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Hotel Description

3-star hotel in South Mountain

South Mountain stay

A stay at this South Mountain hotel places you within 3 miles (5 km) of Diablo Stadium and 6 miles (10 km) of Arizona State University. Phoenix Convention Center and Chase Field are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

1 King Bed w/ Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $279* Per night/room 3 Apr. - 4 Apr.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed w/ Sofabed & Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible w/ Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Queen Beds w/ Tub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Phoenix Airport ratings based on 18 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Phoenix Airport

Everyone (12) Couples (2) Family (4)
4 out of 5

Posted by on 21 Sep. 2023

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Comment from Hotel Management

16 Oct. 2023 by William M.

HI Anna, Thank you for the feedback regarding your recent visit. Feel free to book with us again should you ever find yourself in the area once more. Have a great day!

5 out of 5

Posted by , from THORNTON on 11 Feb. 2024

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Comment from Hotel Management

20 Mar. 2024 by Kassandra B.

Thank you so much for the positive review! We are glad that you enjoyed your stay with us.

5 out of 5

Posted by on 22 Dec. 2023

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Comment from Hotel Management

24 Dec. 2023 by HGI Airport Staff

Thank you so much for your feedback. We are glad that your stay was good with us. Thank you!

5 out of 5
No problems. Fast efficient.

Posted by on 21 Dec. 2023

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Comment from Hotel Management

26 Dec. 2023 by HGI Phoenix Airport

We greatly appreciate your positive feedback! It brings us immense joy to know that your stay was delightful. Should you require anything for your future visits, please don't hesitate to reach out. We're here to ensure your needs are met.

4 out of 5
...

Posted by on 15 Aug. 2023

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Comment from Hotel Management

31 Aug. 2023 by William M.

Good afternoon Norman, Thank you for your feedback regarding your recent stay with us. We hope to see you again soon should your travels bring you back to the area. Have a great weekend!

5 out of 5
..

Posted by on 14 Aug. 2023

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Comment from Hotel Management

13 Sep. 2023 by William M.

Hi Norman, Thank you for the feedback regarding your recent stay. We hope to see you again here at the Hilton Garden Inn Phoenix Airport. Have a great week!

3 out of 5
I booked one night thru travelocity in error. We showed up at the hotel and we were given a room BUT the hotel staff person told me I needed to cancel my original date thru travelocity. When I called Travelocity, they told me I needed to cancel thru the hotel. BACK to the HOTEL and they told me I had to cancel thru travelocity. I had to pay for BOTH nights because no one would help me.

Posted by on 6 Jun. 2023

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4 out of 5
The food service was horrible … we sent our food back and it was returned cold and inedible. The service was slow and people were complaining. One lady had her bill forgiven but not us. I paid $33 for 2 meals we couldn’t eat. Shameful!!!! The airport transportation was acceptable but the Van used was definitely not designed for disabled or elderly folks like us. At least the bed was comfortable.

Posted by on 28 May 2023

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5 out of 5
clean, very nice bed great staff would recommend to anyone . close to airport

Posted by on 2 May 2023

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5 out of 5

Posted by on 30 Apr. 2023

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About the Hilton Garden Inn Phoenix Airport

Location 3422 E Elwood At University, Phoenix, AZ 85040

Property Features

Hilton Garden Inn Phoenix Airport offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and meeting rooms. The business-friendly Hilton Garden Inn Phoenix Airport also features multilingual staff, laundry facilities, and room service (during limited hours). An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free. This 3-star Phoenix hotel is smoke free.

  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2000
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 5 miles
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hilton Garden Inn Phoenix Airport offers 93 accommodations with coffee/tea makers and hair dryers. 36-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM and 10:00 AM.

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Car recommended
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 11.95 per person
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Phoenix Airport
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  • Hilton Garden Inn Phoenix Airport North Hotel Phoenix
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You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.