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The Westin Phoenix Downtown

4-star property
333 N Central Ave, Phoenix, AZ 1-855-887-0424
4.1 out of 5
Very good!
See all 15 travelocity Reviews

"Beautiful property with gracious staff. Travelocity failed to notify me there would be an additional $25 resort fee. " More

By a verified traveller on Sat 31 Dec 2022

Points Of Interest

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Hotel Description

4-star hotel near Phoenix Convention Center

Downtown Phoenix stay

Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Phoenix Convention Center and Footprint Center. Arizona State University - Downtown Phoenix and Herberger Theater Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $272* Per night/room 12 May - 13 May

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Westin Phoenix Downtown ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Phoenix Downtown

Everyone (4) Couples (5) Family (6)
4 out of 5

Posted by on 5 Nov. 2023

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4 out of 5
Beautiful property with gracious staff. Travelocity failed to notify me there would be an additional $25 resort fee.

Posted by , from Reno on 31 Dec. 2022

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4 out of 5
Great room.Very clean

Posted by on 26 Sep. 2022

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5 out of 5
.

Posted by on 14 Dec. 2021

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5 out of 5
Customer service was over the top very nice

Posted by on 26 Sep. 2021

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5 out of 5
Large comfortbale room and bathroom. Beautiful outdoor area.

Posted by , from DALLAS on 23 Aug. 2021

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1 out of 5

Posted by on 20 Mar. 2021

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5 out of 5

Posted by on 19 Mar. 2021

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5 out of 5
Everything’s was 😊 staff were very polite room was very clean

Posted by on 7 Mar. 2021

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4 out of 5
Great place. Lovely staff! Clean and covid friendly. Great bars and restaurants near the area and amazing views

Posted by on 15 Feb. 2021

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About the The Westin Phoenix Downtown

Location 333 N Central Ave, Phoenix, AZ 85004

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from June 1 to June 10:

  • Swimming pool

Property Features

The Westin Phoenix Downtown offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 9308 square feet (865 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly The Westin Phoenix Downtown. Parking is available for a fee. This 4-star Phoenix hotel is smoke free.

  • 1 building
  • 242 guestrooms or units
  • 9 levels
  • 9308 sq ft of conference space
  • 865 sq m of conference space
  • Built in 2010
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Metro station: Van Buren - Central Ave Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Phoenix Downtown offers 242 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 37-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Phoenix hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Jacy & Dakota's - This theme restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 32 per night
  • Secured valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Downtown Westin
  • Westin Hotel Phoenix Downtown
  • Westin Phoenix Downtown
  • Westin Phoenix Downtown Hotel Phoenix
  • Westin Phoenix Downtown Hotel
  • Westin Phoenix Phoenix
  • The Westin Phoenix Downtown Hotel
  • The Westin Phoenix Downtown Phoenix
  • Westin Phoenix Downtown Hotel Phoenix
  • The Westin Phoenix Downtown Hotel Phoenix

You should know

  • Pool access available from 5:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.