Within a 15-minute walk of the resort, you'll find Patong Beach and Bangla Road. Also, Jungceylon Shopping Center is within half a mile (1 km) and Karon Beach is within 3 miles (5 km).
This luxury resort features a full-service spa, 3 outdoor pools, and a restaurant. There's fun for all ages with a children's pool and a waterslide, and supervised childcare is an added bonus. Enjoy the fitness center and perks like free WiFi and a free area shuttle.
Soaking tubs, free WiFi
The 314 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include deep soaking bathtubs, refrigerators, and LED TVs with digital channels.
17 Jul. 2019 by Apple
Dear valued guest, thank you very much for your fabulous feedback.
17 Apr. 2019 by Jutima
Dear valued guest, thank you very much for your comments! We are glad to hear you had a great time at the property and found our team fantastic!
16 Feb. 2018 by niwet
Dear Danielle, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Due to COVID-19, this property’s food and beverage options may be limited.
Grand Mercure Phuket Patong offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a steam room. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this resort measures 4455 square feet (414 square meters) and includes conference space. A children's pool, a fitness center, and a rooftop terrace are also featured at the luxury Grand Mercure Phuket Patong. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Patong resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Grand Mercure Phuket Patong offers 314 accommodations with minibars (stocked with some free items) and safes. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Bubbles Restaurant - This poolside restaurant specializes in international cuisine and serves lunch and dinner.
Craft Bar - This brewpub serves light fare only. Happy hour is offered. Open daily.
Bounce - This poolside cocktail bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Chou Chou Deli Shop - This café specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.
Special check-in instructions:
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.