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Best Western Toni Inn

2.5 star property
Hotel near Dollywood in Pigeon Forge

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Photo gallery for Best Western Toni Inn

Indoor pool, seasonal outdoor pool, sun loungers
Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)
Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)
Free continental breakfast
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3810 Parkway, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪1 min walk‬
  • Place, Patriot Park
    ‪11 min walk‬
  • Place, Old Mill
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(138 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Townhome, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

9.2 out of 10
Wonderful
(85 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the area

Pigeon Forge

In shopping district.Stay at this Pigeon Forge hotel and you'll be within half a mile (1 km) of Dolly Parton's Stampede Dinner Attraction and 2 miles (3 km) of Gatlinburg Municipal Golf Course. Old Mill and Patriot Park are also within 2 miles (3 km).

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 1 min walk - 0.0 km
  • Patriot Park - 11 min walk - 1.0 km
  • Old Mill - 14 min walk - 1.2 km
  • Gatlinburg Municipal Golf Course - 17 min walk - 1.4 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬17 min walk
  • ‪Cookout - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬11 min walk
  • ‪Texas Roadhouse - ‬1 min walk

About this property

Best Western Toni Inn

Hotel near Dollywood in Pigeon Forge
Best Western Toni Inn offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a hot tub. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. A vending machine, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Best Western Toni Inn. Limited free parking is available on a first-come, first-served basis.

This Pigeon Forge hotel is smoke free.

  • 115 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Elevator
  • No smoking on site
Best Western Toni Inn offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Similar properties

Property grounds
Econo Lodge Pigeon Forge Riverside
  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.4 out of 5, Excellent, 2,759 reviews
The price is CA $85
CA $95 total
includes taxes & fees
Mar 9 - Mar 10
Econo Lodge Pigeon Forge Riverside

Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast

Things to do

  • Children's pool
  • Heated pool
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Toni
Best Western Toni Inn
Best Western Toni Inn Pigeon Forge
Best Western Toni Pigeon Forge
Toni Inn
Toni Inn Best Western
Best Western Pigeon Forge
Best Western Toni Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Toni Inn Hotel
Best Western Toni Inn Pigeon Forge
Best Western Toni Inn Hotel Pigeon Forge

Best Western Toni Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1005 reviews
Rating 8 - Good. 248 out of 1005 reviews
Rating 6 - Okay. 94 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Loyd

Travelled with family
Disliked: Property conditions & facilities
They put us by the indoor pool people in the pool kept us up all night. Staff was not very friendly. Would not stay there again.
Stayed 2 nights in Dec 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I visited Pigeon Forge for the first time and decided to stay here after finding a great deal on Expedia. We were pleasantly surprised by how clean the property was and by how friendly the front desk staff were when we arrived. We booked the Queen/King Suite and were extremely happy with it. The suite was spacious (two rooms), very clean, and stayed warm despite the low temperatures outside. The indoor pool and jacuzzi were clean, but they may want to go a little easier on the bleach and chemicals used for maintenance, as the courtyard can smell like them for hours. The free breakfast was a nice bonus, though it would be great if they could rotate some items—such as offering bacon or ham instead of sausages, or switching up the cereal options. Parking was never an issue, and the other guests were respectful, so we didn’t experience any noise disturbances. Our only minor issue was a cigarette smell in the bathroom on our last night, but we simply kept the bathroom door closed and it wasn’t a major inconvenience. There are plenty of dining options and activities nearby. Overall, we would stay here again and would definitely recommend it to family and friends.
It gets crowded after 8:30 am
They offer to go containers as well.
Stayed 3 nights in Dec 2025

2/10 Terrible

Billy, Princeton

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool worker was rude
Stayed 2 nights in Nov 2025

8/10 Good

Gajendra

Stayed 4 nights in Nov 2025

10/10 Excellent

oscar

Stayed 1 night in Nov 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Bed was very uncle. Riom was huge. Fireplace didn't work.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, pool and hot tub were fantastic, front desk staff were polite and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean, bathroom a little small, great location to Dollywood. Breakfast does get very full quickly. But they always bring out more items. 2 waffle makers. Check-in was extensive vs other hotels I have stayed at.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, staff very nice an helpful since checking in later coming from Dollywood. Had a very good breakfast with lots of choices.
Stayed 1 night in Nov 2025

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. The beds were very comfy we had a room with three queen beds, very spacious. Breakfast was good as well. Pool and hottub were great and had a lot of room to hang out.
Stayed 5 nights in Nov 2025

10/10 Excellent

Dale

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All of the above!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities
Updated rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Pool, hot tub, and rooms were in great condition. Great hot breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities
room was clean and nice. fireplace not working
Stayed 2 nights in Nov 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Met our expectations for a one night stay
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Every was top-notch.
Stayed 1 night in Nov 2025

8/10 Good

Daneen M.

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was amazing! Room was very clean. Bathroom could be updated as well as the chain lock in the door
Stayed 1 night in Nov 2025

8/10 Good

Larry

Liked: Staff & service, amenities
Room was clean
Stayed 6 nights in Nov 2025

8/10 Good

Cory

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was great.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the bed was comfy! Breakfast was good and the staff experience made for a great welcoming stay… Great water pressure for the shower and also the indoor pool and hot tub was clean and great temperature!
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the bed was comfy! Breakfast was good and the staff experience made for a great welcoming stay… Great water pressure for the shower and also the indoor pool and hot tub was clean and great temperature!
Stayed 1 night in Nov 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean great staff good breakfast love the hot tub
Stayed 4 nights in Nov 2025

6/10 Okay

Brian

Stayed 2 nights in Nov 2025

10/10 Excellent

Pj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room was great, staff were courteous and helpful when needed. Great location to stay for Smoky Mountain NP entry/visit. Would recommend this place.
Stayed 3 nights in Nov 2025

10/10 Excellent

Bobby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good room clean and comfortable
Stayed 1 night in Nov 2025